Manager, Practice Solutions

Ladders; New York (NY); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Collaborative work environment

Professional growth in legal tech

Continuous improvement and innovation

Transformative projects across thefirm

Job summary

Ladders is seeking a Manager, Practice Solutions in New York, NY to drive technology adoption and change management across legal teams. You will partner with stakeholders to translate workflows into practical solutions, improving efficiency and service delivery.

The role emphasizes cross-functional collaboration, training, and guiding professionals through technology changes within a law-focused organization. Excellent communication and stakeholder management are essential.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Three or more years in change management, technology adoption, or legal technology.
• Experience in a law firm, legal department, or legal technology company.
• Proven ability to guide professionals through technology changes.
• Strong stakeholder management and training skills.

Responsibilities

• Develop and execute strategies for technology adoption.
• Understand workflows and challenges faced by legal teams.
• Identify technology use cases to enhance efficiency and service.
• Facilitate user adoption of technology through training and support.
• Coordinate change management activities across multiple initiatives.

Skills

Change management

Technology adoption

Stakeholder management

Training

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

For our client, we are seeking a Manager, Practice Solutions to join the team of a leader in the Legal & Accounting space.

This role will drive technology adoption and change management efforts that help legal professionals work more efficiently and deliver stronger service. The manager will partner closely with legal teams and stakeholders to understand day-to-day workflows, identify high-value use cases, and translate them into practical solutions. This is a highly cross-functional position focused on improving user adoption, supporting transformation initiatives, and enabling better ways of working across the organization.

Location: New York, NY

Compensation: $200,000 – $250,000 annually

Responsibilities

• Develop and execute strategies for technology adoption
• Understand workflows and challenges faced by legal teams
• Identify technology use cases to enhance efficiency and service
• Facilitate user adoption of technology through training and support
• Coordinate change management activities across multiple initiatives

Qualifications

• Bachelor's degree or equivalent professional experience
• Three or more years in change management, technology adoption, or legal technology
• Experience in a law firm, legal department, or legal technology company
• Proven ability to guide professionals through technology changes
• Strong stakeholder management and training skills

Benefits

• Collaborative work environment with cross-functional teams
• Opportunities for professional growth in legal technology
• Support for continuous improvement and innovation
• Involvement in transformative projects across the firm

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.