Manager, Powertrain Field Quality
Lucid Motors
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Descripción de la vacante
Lucid Motors is seeking a highly technical Manager, Field Quality - Powertrain to lead field issue investigations and ensure rapid, robust containment and resolution. You will guide a team of field quality engineers with HV battery, drive unit, and thermal system expertise to improve reliability and customer outcomes.
The role requires strong diagnostics, data-driven decision making, and cross-functional leadership across Engineering, Manufacturing, Supplier Quality, Service, and Diagnostics.
Formación
- 8+ years of EV powertrain engineering, field quality, or related experience.
- 3+ years leading technical teams and cross-functional problem-solving.
- Strong knowledge of HV battery systems, drive units, motors, inverters, charging, and thermal management.
- Experience with vehicle diagnostics, data logging, DTC analysis, and field data.
- Familiar with 8D, RCCA, FMEA, DOE, SPC, and PPAP quality methods.
- Excellent written, verbal, and stakeholder-management skills.
- Professional English proficiency in a technical environment.
Responsabilidades
- Lead the Powertrain Field Quality team and oversee field investigations and reliability improvements.
- Own end-to-end lifecycle of PWT field issues from detection to verified closure.
- Provide technical direction for HV battery, drive units, traction motors, inverters, and thermal systems.
- Coordinate cross-functional alignment across Engineering, Manufacturing, Service, and Suppliers.
- Monitor warranty, field data, and service trends to prioritize issues and drive containment.
- Validate corrective actions and ensure long-term reliability improvements.
Conocimientos
Educación
Herramientas
Descripción del empleo
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software‑defined vehicle architecture, our award‑winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in‑house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
At Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world‑class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity. The people here, engineers, designers, operators, and builders, came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work they’re proud of. We trust you to take ownership, push beyond what is expected, and help write the playbook for what comes next. By refusing to settle, you help shape the future of electric mobility and prove what’s possible when craft and ambition refuse to compromise each other.
Engineering | Full‑Time | Onsite
We are seeking a highly technical, hands‑on Manager, Field Quality - Powertrain (PWT) to lead the identification, investigation, prioritization, and resolution of powertrain concerns in the field. This leader will manage the Powertrain Field Quality team and serve as the bridge between customer and service feedback, real‑world vehicle data, and sustainable engineering action. The role is accountable for driving timely containment, rigorous root cause analysis, corrective action validation, and closed‑loop learning across Engineering, Manufacturing, Supplier Quality, Service, Diagnostics, Reliability, Warranty, and Validation. The successful candidate will combine deep EV powertrain knowledge, strong people leadership, disciplined issue management, and executive‑level communication. Success in the first 12 months means strengthening the technical capability and operating discipline of the Powertrain Field Quality team, improving prioritization and investigation cycle time, increasing corrective action effectiveness, reducing repeat repairs and warranty exposure, and improving powertrain reliability and customer experience. What you will find here that you will not find in a comparable role elsewhere is direct leadership responsibility for resolving real‑world powertrain concerns across advanced battery‑electric vehicle systems while shaping the field‑quality processes required to support current products and future launches.
- Lead, coach, and develop a team of Powertrain Field Quality Engineers responsible for field investigations, root cause analysis, corrective action verification, and reliability improvement.
- Set clear expectations for technical rigor, hands‑on diagnostics, ownership, responsiveness, and documentation quality.
- Build team capability in high‑voltage systems, eDrive, charging, thermal systems, data analysis, component teardown, and structured problem solving.
- Own the end‑to‑end lifecycle of PWT field issues from detection and prioritization through containment, root cause confirmation, corrective action, validation, and verified closure.
- Ensure customer, fleet, service, and test vehicles are used effectively to reproduce issues and confirm real‑world failure conditions.
- Drive urgency on high‑severity, high‑frequency, safety‑related, or customer‑impacting concerns.
- Provide technical direction for complex issues involving HV battery systems, drive units, traction motors, inverters, gearboxes, charging and HV distribution, and thermal management systems.
- Ensure investigations use objective evidence, vehicle diagnostics, DTCs, data logs, physical inspections, teardown analysis, warranty records, and field performance data.
- Differentiate design, supplier, manufacturing, software/calibration, service, and system‑integration contributors.
- Confirm that root causes are reproducible, data‑backed, and supported by appropriate verification and validation.
- Lead alignment across Powertrain Engineering, Systems, Software, Manufacturing, Supplier Quality, Reliability, Validation, Service, Diagnostics, Warranty, and Program teams.
- Translate field findings into concise technical problem statements, clear ownership, recovery plans, and measurable exit criteria.
- Escalate unresolved risks and ensure sustained accountability for permanent corrective actions rather than temporary containment.
- Monitor warranty claims, repeat repairs, service reports, customer complaints, telematics, diagnostic data, vehicle health metrics, and field trends.
- Establish data‑driven prioritization based on safety, customer impact, frequency, fleet exposure, repeatability, warranty cost, launch risk, and business impact.
- Identify emerging failure modes and variability across vehicle builds, model years, suppliers, regions, and configurations.
- Oversee corrective actions across product design, suppliers, manufacturing processes, software, diagnostics, and service procedures.
- Ensure fixes are validated at vehicle and component level and verify effectiveness after implementation in the field.
- Drive reductions in vehicle downtime, repeat repairs, unnecessary part replacement, service complexity, warranty exposure, and customer dissatisfaction.
- Develop and maintain KPIs for field performance, issue aging, investigation cycle time, corrective action effectiveness, repeat failures, warranty exposure, and customer impact.
- Prepare concise technical reviews, risk assessments, escalation summaries, and recovery updates for senior and executive leadership.
- Communicate decisions, ownership, timing, and residual risk with clarity and fact‑based judgment.
Bachelor's degree in Mechanical, Electrical, Automotive, Systems, Mechatronics, Manufacturing Engineering, or a related technical field. 8+ years of relevant experience in EV powertrain engineering, field quality, product quality, diagnostics, reliability, validation, warranty engineering, manufacturing quality, supplier quality, or sustaining engineering. 3+ years of experience leading technical teams, engineering investigations, quality organizations, or complex cross‑functional problem‑solving activities. Strong technical knowledge of battery‑electric vehicle powertrain systems, including HV battery packs, drive units, motors, inverters, gearboxes, charging, HV distribution, and thermal management. Demonstrated hands‑on experience with vehicle diagnostics, data logging, DTC analysis, component‑level troubleshooting, failure replication, and root cause analysis. Experience leading corrective actions and verification/validation activities from field detection through confirmed closure. OEM experience. Experience using warranty, service, telematics, diagnostic, and field data to identify trends and prioritize quality concerns. Working knowledge of structured quality methods such as 8D, RCCA, FMEA, Fault Tree Analysis, 5 Whys, Fishbone/Ishikawa, DOE, SPC, Control Plans, and PPAP. Ability to assess technical, safety, customer, warranty, launch, and business risk and make timely decisions with incomplete but evolving information. Excellent written, verbal, presentation, organizational, and stakeholder‑management skills. Must be able to read, write, speak, and comprehend English proficiently in a professional and technical work environment. Ability to work effectively in a fast‑paced, technology‑driven, cross‑functional environment.
Master's degree in Engineering, Reliability, Systems Engineering, or a related technical discipline. Experience leading Field Quality, Warranty Engineering, Reliability Engineering, Product Quality, or Customer Issue Management teams. Experience supporting premium electric vehicles, high‑voltage systems, or other highly engineered products. Experience with CAN communication, remote diagnostics, connected vehicle analytics, and vehicle health monitoring. Experience working directly with suppliers on failure analysis, corrective actions, process controls, and performance improvement. Experience supporting at least two full product‑development or vehicle‑launch cycles. Six Sigma or Black Belt certification. Experience with Power BI, Tableau, SQL, or other analytics tools used for quality decision‑making.
Fully onsite at Lucid Arizona manufacturing facilities and offices, with regular in‑person presence required. Ability to travel as needed to service locations, suppliers, engineering sites, manufacturing facilities, and field investigation locations. Ability to safely support hands‑on vehicle and component investigations in laboratory, workshop, manufacturing, and field environments.
Base salary range: [Compensation Range TBD]
Lucid offers a comprehensive and competitive benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and a 401(k) plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the terms and conditions of those programs. Cash or equity incentive awards, if applicable, are determined by multiple factors, including individual performance and overall company results.
At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process. If you need an accommodation to participate in the application process, please contact us at [accessibility contact TBD].
By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non‑exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com.
By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
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