Manager - Policy Management

Presbyterian Healthcare Services; United States; On-site; USD 88,000 - 149,000; Full time

Job summary

Presbyterian Healthcare Services in Albuquerque, NM, is hiring a Manager - Policy Management to lead the enterprise policy governance program and ensure regulatory conformity. The role requires directing policy development, lifecycle management, and stakeholder engagement across the organization.

Responsibilities include overseeing staff, maintaining templates and repository systems, ensuring CMS/Joint Commission compliance, and driving data-based program outcomes.

Qualifications

• Bachelor’s degree in healthcare or related field.
• 7 years experience in healthcare or related field with document management or program development.
• 5 years progressive leadership, healthcare leadership preferred
• Knowledge of CMS and accreditation standards for healthcare delivery
• Key Competencies: Leadership, Program management, Change management, effective communication, staff management, analytical and presentation skills.

Responsibilities

• Accountable for Policy Governance and Strategy through an enterprise-wide policy management program with established structure and workflows.
• Oversees policy management staff for accountability of assigned objectives.
• Manages Policy Development Plan and Lifecycle with version-control, templates, approval, publication, and repository maintenance.
• Facilitates stakeholder engagement strategies for multi-level representation.
• Models accountability for safety with leadership integration and oversight for safety and regulation alignment.
• Oversees the Policy Management platform for optimal function and accessibility.
• Ensures compliance with CMS, Joint Commission and other standards impacting healthcare delivery.
• Ensures training compliance for policy core team competency and end-user training.
• Develops data reports to demonstrate outcomes, gaps and compliance.
• Participates in regulatory surveys and supports Plans of Correction to mitigate risk.

Skills

Leadership

Policy governance

Program management

Change management

Communication skills

Staff management

Analytical skills

Presentation skills

Education

Bachelor’s degree in healthcare or related field

Master’s degree preferred

Job description

Location Address:
9521 San Mateo NEAlbuquerque, NM 87113-2237

Compensation Pay Range:
Minimum Offer $87,526.40Maximum Offer $149,032.00Now Hiring: Manager - Policy Management

Summary:

Responsible for leading the development, implementation, governance and oversight of policy management across the healthcare system. This role ensures centralized policy governance with integration across the disciplines, standardization, regulatory and accreditation compliance, and alignment with evidence-based practice. This position reports to the Executive Director Regulatory and Quality Assurance.Type of Opportunity: Full timeJob Exempt: YesJob is based: Reverend Hugh Cooper Administrative CenterWork Shift: Days (United States of America)

Responsibilities:

• Accountable for Policy Governance and Strategy through an enterprise-wide policy management program with an established structure and workflows to ensure standardization for alignment with organizational goals, applicable regulatory standards and risk management in partnership with the Policy Governance Committee.
• Oversees, manages the policy management staff for accountability of assigned objectives.
• Accountable for the Policy Development Plan and Lifecycle management aligned with current evidence-based/evidence-informed practices, version-control, utilization of standardized templates, approval process, publication, and maintenance of a repository system in compliance with organizational policy for document retention.
• Facilitates stakeholder engagement strategies to identify essential stakeholders for multi-level and interdisciplinary representation.
• Role models accountability for organizational, patient and staff safety with Leadership integration,
  oversight collaboration for a supported process for driving safety and accountability to include
  review of variances for alignment.
• Oversees the Policy Management platform for ensuring optimal function, accessibility and readiness.
• Ensures the program and outcomes are compliant with Centers for Medicare and Medicaid (CMS),
  Joint Commission and other regulatory agency standards that impact the delivery of healthcare.
• Ensures training compliance for policy core team competency with ongoing education as well as
  training for support staff and end users.
• Develops and presents meaningful data reports for demonstration of program outcomes, gaps and compliance. Oversees continuous auditing and monitoring for meeting compliance and expectations.
• Participates and/or designates policy management resource support during regulatory surveys for policy requests and participates/designates resource support for the development and implementation of Plans of Correction to mitigate risk and comply with regulatory standards.

Qualifications:

• Bachelor’s degree in healthcare or related field, Master’s preferred in healthcare or related field
• 7 years experience in healthcare or related field with experience in document management e.g., scope and role definitions, policy development and implementation, role requiring utilization of policies for performance, or experience in successful program development and implementation
• 5 years progressive leadership, healthcare leadership preferred
• Knowledge of CMS and accreditation standards for healthcare delivery
• Key Competencies: Leadership, Program management,; Change management, effective communication skills, staff management for recruitment/retention of talented staff and motivation and
  engagement of the team; Analytical and presentation skills.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services