Manager - Policy Management

Presbyterian Healthcare Services; Albuquerque (NM); On-site; USD 88,000 - 149,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellness program

Smoke-free campuses

Job summary

Presbyterian Healthcare Services is seeking a Manager for Policy Management in Albuquerque, NM. You will lead enterprise-wide policy governance, ensure standardization, and align with regulatory requirements.

The role reports to the Executive Director Regulatory and Quality Assurance. Responsibilities include developing policy plans, managing lifecycle and templates, and driving stakeholder engagement while maintaining CMS and Joint Commission compliance.

Qualifications

• Bachelor’s degree in healthcare or related field; Master’s preferred.
• 7 years in healthcare with document management, policy development and implementation.
• 5 years progressive leadership; healthcare leadership preferred.
• Knowledge of CMS and accreditation standards.

Responsibilities

• Lead enterprise-wide policy governance and strategy with standardized workflows.
• Oversee policy management staff and accountability for objectives.
• Manage policy development plans, lifecycle, templates, approvals and repository.
• Engage stakeholders for multi-level, interdisciplinary representation.
• Model accountability for safety with leadership integration and oversight.
• Oversee policy management platform for accessibility and readiness.
• Ensure compliance with CMS, Joint Commission and other standards.
• Ensure training for policy core team and end users.
• Develop data reports showing outcomes, gaps and compliance.
• Support regulatory surveys and plans of correction as needed.

Skills

Leadership

Program management

Change management

Communication skills

Staff management

Analytical skills

Presentation skills

Education

Bachelor’s degree in healthcare or related field

Master’s degree preferred in healthcare or related field

Job description

Location Address

9521 San Mateo NEAlbuquerque, NM 87113-2237

Compensation Pay Range

Minimum Offer $87,526.40Maximum Offer $149,032.00

Now Hiring: Manager - Policy Management

Summary

Responsible for leading the development, implementation, governance and oversight of policy management across the healthcare system. This role ensures centralized policy governance with integration across the disciplines, standardization, regulatory and accreditation compliance, and alignment with evidence-based practice. This position reports to the Executive Director Regulatory and Quality Assurance.

Type of Opportunity: Full timeJob Exempt: YesJob is based: Reverend Hugh Cooper Administrative CenterWork Shift: Days (United States of America)

Responsibilities

• Accountable for Policy Governance and Strategy through an enterprise-wide policy management program with an established structure and workflows to ensure standardization for alignment with organizational goals, applicable regulatory standards and risk management in partnership with the Policy Governance Committee.
• Oversees, manages the policy management staff for accountability of assigned objectives.
• Accountable for the Policy Development Plan and Lifecycle management aligned with current evidence-based/evidence-informed practices, version-control, utilization of standardized templates, approval process, publication, and maintenance of a repository system in compliance with organizational policy for document retention.
• Facilitates stakeholder engagement strategies to identify essential stakeholders for multi-level and interdisciplinary representation.
• Role models accountability for organizational, patient and staff safety with Leadership integration, oversight collaboration for a supported process for driving safety and accountability to include review of variances for alignment.
• Oversees the Policy Management platform for ensuring optimal function, accessibility and readiness.
• Ensures the program and outcomes are compliant with Centers for Medicare and Medicaid (CMS), Joint Commission and other regulatory agency standards that impact the delivery of healthcare.
• Ensures training compliance for policy core team competency with ongoing education as well as training for support staff and end users.
• Develops and presents meaningful data reports for demonstration of program outcomes, gaps and compliance. Oversees continuous auditing and monitoring for meeting compliance and expectations.
• Participates and/or designates policy management resource support during regulatory surveys for policy requests and participates/designates resource support for the development and implementation of Plans of Correction to mitigate risk and comply with regulatory standards.

Qualifications

• Bachelor's degree in healthcare or related field, Master's preferred in healthcare or related field
• 7 years experience in healthcare or related field with experience in document management e.g., scope and role definitions, policy development and implementation, role requiring utilization of policies for performance, or experience in successful program development and implementation
• 5 years progressive leadership, healthcare leadership preferred
• Knowledge of CMS and accreditation standards for healthcare delivery
• Key Competencies: Leadership, Program management,; Change management, effective communication skills, staff management for recruitment/retention of talented staff and motivation and engagement of the team; Analytical and presentation skills.

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.