Manager, PMO

World Wide Technology; New Home (MO); On-site; USD 124,000 - 155,000; Full time

Benefits offered by this job

Health & Wellness

401k Matching

Paid Time Off

Discount Program

Job summary

World Wide Technology is seeking a PMO Manager to drive successful project execution, enforce PMO methodologies, and lead cross-functional teams. You will collaborate with Engineering, Finance, and Account teams to deliver programs on time and within budget.

The role emphasizes staffing, mentoring, and process improvements, with travel up to 25%. A Bachelor's degree and at least 5 years in PMO leadership are required.

Qualifications

• Bachelor's Degree in a related field required.
• At least 5 years' progressive experience managing project managers in professional services or managed services.
• 5+ years project management experience.
• 5+ years PMO management experience.
• Strong leadership to develop talent and capabilities.
• Ability to build collaborative relationships across functions based on trust.

Responsibilities

• Understand and apply project management methodologies.
• Ensure projects align with PMO methodology and deployment processes.
• Forecast project end dates and manage staffing to meet schedules.
• Oversee project deliverables and ensure customer satisfaction and SLAs.
• Manage personnel development, recruitment, and staffing forecasts.
• Build high-performance teams and maintain project schedule, scope, and milestones.
• Provide oversight of day-to-day project activities and risk mitigation.
• Communicate escalations and lessons learned to stakeholders.

Skills

PMO Management

Project Management

Leadership

Forecasting

Risk Management

Financial Acumen

Communication

Staffing & Recruiting

Travel readiness

Education

Bachelor's Degree Related Field

Job description

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world‑class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state‑of‑the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high‑performance teams? Join WWT today!

The PMO Manager is responsible for the successful execution of projects, ensuring process adherence, individual team member development, and creating a positive work environment. The PMO manager works closely with Engineering, Regional Managers, Finance, and Account Teams, to build strong relationships leading to successful project and program outcomes.

Job Responsibilities

• In-depth understanding of project management methodologies
• Ensures projects are planned and executed in line with the PMO methodology
• Maintains continued focus on methodologies & deployment process improvements
• Inspection of project deliverables
• Works directly with Sales, Project Managers, & deployment resources to ensure successful execution of our engagements
• Ensures customer satisfaction and any SLA's are met or exceeded
• Possesses an In depth understanding of financial & cost control practices
• Accurately forecasts project end dates and drives efforts to ensure realization is maintained
• Responsible for personnel management and development
• Recruitment, interviewing, & forecasting staffing needs
• Proper staffing & utilization management
• Identifies knowledge gaps and creates training plans to improve individual performance
• Builds a high-performance team with high morale
• Ensures team is driving toward project schedule, scope, and financial milestone expectations
• Provides oversight on the day‑to‑day aspects of projects within the team
• Excellent understanding of issue management and resolution, as well as risk mitigation
• Communicates any escalations and project concerns in a timely manner
• Ensures PM rigor and discipline around communicating project lessons learned and following up on outstanding items
• Builds and maintains relationships with internal and external customers, as well as subcontractors
• Reports on key metrics on a regular basis

Qualifications

• Bachelor's Degree Related Field required
• A minimum of 5 years' progressive experience managing project managers in a professional services and/or managed service environment
• 5+ years project management experience
• 5+ years PMO management experience
• Strong leadership capability able to develop talent and capabilities, identifies and cultivates essential skills and attributes to maximize individual contribution and engagement
• Able to build collaborative relationships across functions based on trust and respect
• Promote the inclusion of diverse knowledge, skills, and experiences to achieve results
• Excellent understanding of financial processes
• Strong problem‑solving skills with the ability to think innovatively and implement change
• Able to forecast future trends and manage change
• Ability to think innovatively and have strong issue resolution skills
• Effective communication skills (written, verbal, and presentation)
• Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred
• Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.
• Up to 25% of the time Domestic and International Travel

Want to learn more about Infrastructure Services? Check us out on our platform:

https://www.wwt.com/infrastructure-services

The well‑being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full‑time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all‑encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $124,000 - $155,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

If you have any questions or concerns about this posting, please email [e-mail].