MANAGER, PLM & PRODUCT DATA

Gorilla Commerce; United States; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Gorilla Commerce is seeking a Manager, PLM & Product Data to own and mature the company's PLM platform globally. The role focuses on structure, governance, adoption and end-to-end data stewardship rather than data entry.

You will shape the roadmap, align with sourcing partners, and own vendor relationships to deliver scalable PLM outcomes. Based on global operations with US Eastern hours alignment, this role offers cross-functional impact across product specs, BOMs, materials and costing, while

Qualifications

• 5+ years in PLM, product data management or product operations with direct ownership of a PLM or similar platform.
• Strong grasp of product hierarchy, multi-level BOMs, specifications and revision management.
• Experience maintaining product data integrity against an ERP, including reconciliation and integration keys.
• Experience designing or governing approval workflows and version control.
• Advanced Excel and handling of large product datasets.
• Excellent written and verbal English.

Responsibilities

• Own day-to-day health, configuration and evolution of the PLM platform.
• Set standards and make system decisions across parent and SKU hierarchy, specifications, BOMs, materials, supplier and factory records, quotes and costing.
• Determine whether issues are solved via configuration, data architecture, process design or vendor development.
• Own integration keys and mappings between PLM and ERP.
• Drive adoption across a distributed sourcing organization; build SOPs, training materials and onboarding for new users.

Skills

PLM

Product data management

Data governance

Workflow design

ERP integration

Excel

REST APIs

Python/SQL

English proficiency

Tools

Centric PLM

Job description

THE ROLE

Gorilla Commerce is seeking a Manager, PLM & ProductDatato serve as the business owner and super-user of the company's PLM platform.

Gorilla Commerce has successfully implemented PLM as the system of record for product specifications, BOMs, materials, suppliers and costing, and the platform isliveacross the sourcing organization. This role owns it from here — closing the residual data gaps that follow any implementation, raising the standard of governance, and maturing the platform through its next phases of capability.

The scope is broad but well supported. Sourcing teamsownday-to-day data entry and maintenance followinggo-live. A dedicated analyst supports bulk uploads,reconciliationand heavy data work. ITleadsthe technical build of the PLM–ERP integration. This role sets the standards, makes the system decisions, and directs the work.

There isgenuinewhite space here. An 18-month roadmap is defined — stronger specification and BOM structure, packaging and artwork governance, warning-labeland claims data — and the person in this role will shape how it is prioritized,sequencedand delivered.

The role can be based globally and works core US Eastern hours to stay aligned with the VP and the wider team, with some flexibility for Asia-based sourcing partners.

This is not a data-entry or system-administration role. It is a product-data ownership role focused on structure, governance,adoptionand system maturity.

WHAT YOU'LL DO

System Ownership & Configuration

• Own the day-to-day health,configurationand evolution of the PLM platform.

• Act as the internal authority on how PLM should be structured and used across parent and SKU hierarchy, specifications, BOMs, materials, supplier and factory records,quotesand costing.

• Determinewhether an issue is best solved through configuration, data architecture, processdesignor vendor development.

• Own integration keys and mappings between PLM and the ERP.

Product Data Governance & Integrity

• Own product data quality as an ongoing discipline rather than a periodic cleanup.

• Establish validation standards, namingconventionsand audit routines that prevent errors upstream.

• Reconcile PLM against ERP master data and resolve discrepancies at root cause.

• Close residual implementation gaps across product hierarchy,suppliersand factories, BOMs, color/sizeand supplier quote data.

Workflow, Change & Version Control

• Design and govern state models,approvalworkflowsand revision control.

• Define how specification and BOM changes are requested, approved,testedand released.

• Assess downstream impact of data and configuration changes before release.

• Establish clear decision rights across this role, functional owners,ITand leadership.

Adoption, Training & Process Discipline

• Drive adoption across a distributed sourcing organization as a core deliverable of the role.

• Build andmaintainSOPs, trainingmaterialsand onboarding fornew users.

• Move remaining product workflows off spreadsheets andemail andinto PLM.

• Identifyrecurring process failures and resolve the root cause rather than thesymptom.

Vendor Partnership & Roadmap

• Own the day-to-day relationship with the PLM software vendor.

• Manage tickets, requirements,testingand feature scoping independently, escalating commercial matters to the VP.

• Own the business-side PLM roadmap and translate business needs into practical system and process solutions.

• Sequence future capability including deeper Level 2 and 3 BOM structure, packaginggovernanceand claims data.

Integration Support

• Support the IT-led PLM–ERP integration through requirements definition, mappingvalidationand UAT.

• Diagnosewhether issues originate in source data, PLM configuration, integrationlogicor the ERP.

• Keep integration keys complete andaccurateacross all active SKUs.

SKILLS & QUALIFICATIONS

Required

• 5+ years in PLM, product datamanagementor product operations, including direct ownership of a PLM or comparableproduct-dataplatform.

• Strong grasp of product hierarchy, multi-level BOMs,specificationsand revision management.

• Experience maintaining product data integrity against an ERP, including reconciliation and integration keys.

• Experience designing or governingapprovalworkflows and version control.

• Advanced Excel and confident handling of large product datasets.

• Excellent written and verbal English.

Preferred

• Experience througha PLMimplementation or major system rollout.

• Vendor management experience with software providers.

• Experience in Centric PLM would be a plus.

• Familiarity with REST APIs, integrationmappingand UAT.

• Python,SQLor Power Query for data reconciliation and automation.

• Exposure topackaging,artworkor compliance documentation data.

• Background in consumer products, retail, sourcing, manufacturing, apparel,footwearor hardlines.

Competencies

• High ownership and accountability

• Strong systems andstructured-datathinking

• Comfortable acting as a data gatekeeper

• Independent problem solver — brings recommendations, not questions

• Clear communicator across time zones and functions

• Buildsprocesses and standards that scale

WHY THIS ROLE EXISTS

• PLM is live, but no single person owns its structure,standardsand evolution.

• Product data underpins sourcing, costing, compliance,qualityand planning.

• Residual implementation gaps need closing — and preventing.

• Adoptiondetermineswhether the platform delivers its value.

• This role exists to own PLM end to end, raise data standards, driveadoptionand deliver the roadmap.