Manager, Planning Council Support (27780978)

Page Mechanical Group, Inc.; Orlando, Northern (FL, KY); Hybrid; USD 65,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

401k

Paid Time Off

Job summary

Heart of Florida United Way seeks a capable leader to oversee Planning Council Support operations and alignment with Ryan White programs in the Orlando area. You will lead meetings, ensure policy compliance, and manage a team responsible for recording and reporting activities.

The role requires strong communication, organization, and supervisory experience within health or social services, with a focus on privacy and policy adherence. Hybrid work and a comprehensive benefits package are offered.

Qualifications

• Associate degree or equivalent; bachelor’s degree preferred.
• Valid Driver License required.
• Three to five years in social services, health education, or community health initiatives preferred.
• Two years supervisory or coaching experience preferred.
• Knowledge of Florida’s Sunshine and Public Records law preferred.
• Previous HIV/AIDS-focused experience preferred.
• Public speaking and presentation experience preferred.
• Intermediate experience with Microsoft Office required.
• Experience with social media management and familiarity with website management preferred.
• Customer service skills and experience required.
• Ability to edit, complete, and assemble reports.
• Attention to detail and accuracy.
• Excellent analytical skills.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work independently with minimal supervision, required.
• Strong communication skills, both written and orally, required.
• Presentation skills to convey information clearly to diverse audiences.

Responsibilities

• Oversee day-to-day operations of Planning Council Support.
• Develop expertise of Planning Council and Ryan White programs.
• Plan and facilitate Planning Council meetings ensuring compliance with guidelines.
• Serve as liaison between Planning Council, community organizations, service providers, and EMAs/Consortia.
• Implement and maintain policies and procedures in Planning Council Support.
• Support development and approval of standards of care for Ryan White services.
• Ensure compliance with MOU between Ryan White Parts and Planning Council.
• Deliver monthly narrative reports detailing Planning Council activities.
• Monitor and provide leadership and support to Planning Council Support team.
• Lead regular meetings with direct reports for communication and development.
• Maintain detailed, accurate records of meeting materials.
• Conduct formal performance reviews and offer learning opportunities.
• Promote compliance with organizational policies and updates.
• Develop and implement training materials for Planning Council.
• Provide reporting on service utilization as required.
• Communicate with members to process applications.
• Foster collaboration with Planning Council staff from other EMAs/Consortia.
• Lead annual Data Presentation, Priority Setting, and Resource Allocation for the RWHAP Orlando area.
• Develop and implement strategic HIV/AIDS planning processes with updates.
• Assess potential impact of policy changes for Planning Council and committees.
• Oversee grievance resolutions related to Planning Council activities.
• Maintain client and staff confidentiality per HIPAA, FIPA, PHI, PII requirements.
• Contribute to organizational success with other duties as assigned.

Skills

Communication skills

Analytical skills

Attention to detail

Multitasking

Independent work

Public speaking

Presentation skills

Problem solving

Organizational skills

Customer service

Education

Associate degree

Bachelor’s degree preferred

Tools

Microsoft Office

Social media management

Website management

Job description

POSITION SUMMARY

Oversee the operations of the Planning Council Support, ensuring compliance with policies, facilitating meetings, and maintaining accurate records. Lead strategic planning, policy assessment, and training efforts while fostering collaboration among stakeholders and managing the Planning Council Support team.

KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION

An individual must be able to perform each essential duty listed below at a satisfactory level:

• Oversee the day-to-day operations of Planning Council Support.


• Develop expertise of Planning Council and Ryan White programs.


• Plan and facilitate the Planning Council meetings while ensuring compliance with established guidelines.


• Act as the primary liaison between the Planning Council, community organizations, service providers, and other EMAs/Part B Consortia.


• Implement and maintain policies and procedures in Planning Council Support.


• Support the development and approval of standards of care for Ryan White services.


• Ensure compliance with the Memorandum of Understanding (MOU) between the Ryan White Parts and the Planning Council.


• Deliver monthly narrative report for the Grantee detailing Planning Council activities.


• Constantly monitor and provide leadership and support to the Planning Council Support team.


• Meet with direct reports on a regular basis to ensure effective communication, coaching, and professional development.


• Ensure that the Planning Council Support team maintains detailed, accurate and timely records of meeting materials.


• Conduct formal performance reviews to ensure pre-established criteria are met and learning opportunities are offered.


• Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.


• Develop and implement training and material for the Planning Council as needed.


• Provide detailed reporting on service utilization information as required by the Planning Council.


• Communicate with members as needed to process applications.


• Cultivate collaborative relationships with Planning Council support staff from other Part A Eligible Metropolitan Areas (EMAs) and Part B Consortia.


• Lead the preparation of the annual Data Presentation, Priority Setting, and Resource Allocation Processes for the RWHAP Orlando Service Area.


• Develop and implement a strategic HIV/AIDS planning process that produces a comprehensive plan every three to five years, with annual updates to ensure ongoing relevance and effectiveness.


• Assess the potential impact of proposed policy changes being considered by the Planning Council and its committees.


• Oversee the resolution of grievances related to Planning Council activities.


• Maintain client and staff confidentiality and adheres to HIPAA, FIPA, PHI, PII requirements.


• Contribute to overall organizational success by performing other duties and responsibilities as assigned.

JOB REQUIREMENTS

Job requirements include:

• Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.


• Valid Driver License required.


• Three to five years in social services, health education, or community health initiatives preferred.


• Two years of supervisory or coaching experience preferred.


• Knowledge of Florida’s Sunshine and Public Records law preferred.


• Previous experience with organizations focused on HIV/AIDS is preferred.


• Public speaking and presentation experience preferred.


• Intermediate experience with Microsoft Office required.


• Experience with social media management and familiarity with website management is preferred.


• Customer service skills and experience required.


• Ability to edit, complete, and assemble reports.


• Attention to detail and accuracy.


• Excellent analytical skills.


• Ability to multi-task and work in a fast-paced environment.


• Ability to work independently with minimal supervision, required.


• Strong communication skills, both written and orally, required.


• Presentation skills with the ability to effectively convey information to diverse audiences in a clear and engaging manner.


• Ability to utilize critical thinking and problem-solving skills.


• Ability to utilize organizational skills effectively.


• Must have access to a private, secure, and stable internet connection.


• Must have access to a quiet, confidential workspace.

COMPETENCY REQUIREMENTS

Communications - Ability to communicate effectively.

Business Ethics - Ability to work with integrity and ethics.

Problem Solving - Ability to identify and resolve problems.

Planning & Organization - Ability to plan and organize work activities.

Leadership - Motivate and inspire others.

Conflict Resolution - Encourage open communication to resolve difficult situations.

Managing People - Provide direction to subordinates that encourages performance.

PHYSICAL DEMANDS

Physical demands include:

• Constantly remaining in a stationary position, often sitting or standing for prolonged periods.


• Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.


• Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.


• Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.


• Constantly assessing the accuracy, neatness and thoroughness of the work assigned.


• Constantly viewing information on a computer screen.


• Frequently traveling to the office or offsite location.


• Frequently lifting and moving of items weighing up to approximately 30 pounds.


• Frequently bending, stooping, or kneeling.

WORKING CONDITIONS

Working conditions include:

• Hybrid inside working environment.


• Occasional working in outdoor environment with high or low temperatures.


• Frequent evenings and weekend hours.


• High level of long periods of concentration.


• Frequent interactions with internal and external customers.


• Reliable transportation required.


• Occasional travel to multiple locations in Brevard, Lake, Orange, Osceola, and Seminole Counties.

CORE VALUES

• Passion: Dive in – Create enthusiasm and inspire others.


• Authenticity: Be Real – Keep it honest and set the example.


• Collaboration: Live United – Work together and mobilize for change.


• Empowerment: Own it – Be courageous and make it happen.

In accordance with Florida law, this position requires screening through the Florida Care Provider Background Screening Clearinghouse. Additional information regarding the screening process is available through the Florida Care Provider Background Screening Clearinghouse.

Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!

Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.

Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term & long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.

401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.

Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance. Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.