Coordinator, Development

Page Mechanical Group, Inc.; Orlando (FL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

401k with company contribution

Paid Time Off

Job summary

Heart of Florida United Way is seeking an Administrative/Development Support professional to assist the Individual Development team with the annual fundraising drive, volunteer coordination, data management, and communications. You will collaborate across departments, maintain the CRM, and help prepare donor reports and materials for events.

The role requires strong Microsoft Office and Excel skills, attention to detail, and excellent communication abilities.

Qualifications

• Experience with annual fundraising drives and donor communications.
• Experience coordinating volunteers and donor stewardship programs.
• Strong data entry and reporting skills within a CRM.
• Ability to manage multiple tasks in a fast-paced nonprofit environment.

Responsibilities

• Assist with launch and coordination of HFUW’s annual fundraising drive.
• Coordinate solicitation volunteers and track participation.
• Manage prospecting and data management with the Technology team.
• Update and maintain the CRM system and produce donor reports.
• Process vendor payments with HFUW Finance team.
• Support onsite and offsite donor events and meetings.

Skills

Microsoft Office

Excel

Data management

Communication

Public speaking

Volunteer coordination

Attention to detail

Education

Associate degree or equivalent

Bachelor’s degree preferred

Tools

CRM software

Job description

Position Summary

Provide comprehensive administrative and operational support to the Individual Development team, including implementation of an annual fundraising drive, solicitation volunteer coordination, data management, and departmental communications.

KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION

• Assist with the launch of HFUW’s annual fundraising drive that will support donor retention, renewal, and acquisition of individual donors.
• Support the recruitment and coordination of solicitation volunteers to meet program and participation goals, ensuring timely engagement, clear communication, accurate tracking, and fulfillment of administrative requirements.
• Administer the Individual Development’s prospecting process in partnership with the Technology team to ensure accurate data management, tracking, and identification of giving opportunities.
• Update and maintain the Customer Relationship Management (CRM) system.
• Assist with providing detailed reporting on individual solicitation outputs and outcomes.
• Handle administrative tasks for the Individual Development team mailings, including editing, printing, assembling, and coordination.
• Answer and coordinate inbound communications related to leadership donors.
• Support the individual giving team onsite and offsite events and meetings (scheduling meetings, managing attendance, preparing materials, room setup, and developing meeting minutes).
• Work with the Donor Relations team to ensure timely recognition of donor gifts, to maximize revenue, and enhance donor loyalty.
• Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.
• Collaborate with other departments to ensure consistent brand representation.
• Process vendor payment and work closely with HFUW’s Finance team to ensure that all payment requests are processed accurately and timely.
• Provide back-up support to the Development and External Relations team.
• Stay informed about HFUW’s services, products, and the key issues affecting the communities we serve.
• Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.
• Contribute to overall organizational success by performing other duties and responsibilities as assigned.

JOB REQUIREMENTS

• Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.
• One year of experience in administration and annual fund or development preferred.
• Fundraising, volunteer management, social services, fundraising, or sales experience preferred.
• Ability to engage C-Suite donors and prospects while building and maintaining relationships.
• Public speaking skills with the ability to confidently address large groups preferred.
• Intermediate experience with Microsoft Office required, with advanced experience in Excel preferred.
• Fundraising CRM database experience preferred.
• Customer service skills and experience required.
• Ability to edit, complete, and assemble reports.
• Attention to detail and accuracy.
• Excellent analytical skills.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work independently with minimal supervision required.
• Strong communication skills, both written and orally, required.
• Strong interpersonal skills to understand and respond effectively to the needs and interests of potential donors and clients.
• Strong proofreading skills required.
• Ability to utilize critical thinking and problem-solving skills.
• Ability to utilize organizational skills effectively.
• Must have access to a private, secure, and stable high-speed internet connection.
• Must have access to a quiet, confidential workspace.

COMPETENCY REQUIREMENTS

Communications - Ability to communicate effectively.

Business Ethics - Ability to work with integrity and ethics.

Judgment - Ability to use sound judgement.

Initiative - Ability to take initiative.

Teamwork - Ability to work in a team environment.

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.

PHYSICAL DEMANDS

• Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.
• Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.
• Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.
• Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.
• Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
• Constantly viewing information on a computer screen.
• Occasionally bending, stooping, or kneeling.
• Occasionally lifting and moving items weighing up to approximately 30 pounds.
• Occasionally ascending or descending stairs, ramps, and the like.
• Occasionally traveling to the office or offsite location.

WORKING CONDITIONS

• Hybrid inside working environment.
• Occasionally working in an outdoor environment with high or low temperatures.
• Occasional early mornings, evenings, and weekend hours.
• High level of long periods of concentration.
• Frequent interactions with internal and external customers.
• Reliable transportation required.
• Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.

CORE VALUES

• PASSION: Dive in – Create enthusiasm and inspire others.
• AUTHENTICITY: Be Real – Keep it honest and set the example.
• COLLABORATION: Live United – Work together and mobilize for change.
• EMPOWERMENT: Own it – Be courageous and make it happen.

Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!

• Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.
• Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term & long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.
• 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.
• Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance. Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.