Manager, Physician Services

City of Hope; Newnan (GA); On-site; USD 150,000 - 230,000; Full time

Job summary

City of Hope Atlanta seeks a Manager of Physician Services to partner with the Chief Clinical Officer in leading physician services, recruitment, onboarding, credentialing, and employment lifecycle processes. You will drive strategic clinical initiatives, oversee scheduling, compensation models, and workforce planning in a fast-paced healthcare setting.

Expertise in EMR systems, project management, and cross-functional leadership is essential to advance clinical and organizational goals.

Qualifications

• Experience with electronic medical record systems and/or 7+ years supporting C-level executives and hospital operations.
• Minimum 3+ years leading teams to execute enterprise initiatives; MBA/MHA/MPH preferred.
• Experience in cancer care, academic medical centers, or hospital systems is a plus.
• EPIC knowledge or certification is preferred; CPPM credential preferred.

Responsibilities

• Coordinate physician services operations, medical staff programs and strategic initiatives.
• Manage meeting cadence, project plans, and cross-functional communication.
• Partner with clinical and operational leaders to identify improvements and drive performance.
• Provide data analyses and recommendations for leadership decisions.
• Oversee scheduling, on-call coverage, staffing assessments, and workforce planning.
• Support recruitment, onboarding, relocation and retention of physicians.
• Develop and analyze physician compensation models and contracts.
• Coordinate payroll, HRIS transactions, and employment lifecycle activities.
• Monitor productivity, quality, compliance, patient satisfaction, and financial metrics.
• Lead special projects with executive, clinical and operational leaders.
• Manage CME tracking, contract compliance, and medical staff bylaws/regulatory requirements.

Skills

EMR systems experience

Executive-level collaboration

Project management

Team leadership

Education

Bachelor’s degree in business management or Public Health

Advanced degree preferred (MBA, MHA, MPH)

Tools

EPIC

CPPM credential

Job description

Manager, Physician Services

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The Manager, Physician Services serves as a key partner to the Chief Clinical Officer, providing leadership and operational support for physician services, medical staff activities, and strategic clinical initiatives across City of Hope Atlanta. This role oversees physician recruitment, onboarding, credentialing, and employment lifecycle processes while supporting organizational planning, physician leadership programs, and service line development. The position leads high-priority projects, conducts research and analysis to support executive decision-making, and collaborates with cross-functional teams to advance clinical and organizational goals. Success in this role requires strong project management, analytical, relationship-building, and problem-solving skills within a fast-paced healthcare environment.

The successful candidate:

• Coordinate physician services operations, medical staff programs, and strategic clinical initiatives
• Manage meeting cadence, project plans, and cross-functional communication to support organizational goals
• Partner with clinical and operational leaders to identify process improvements and drive operational performance
• Provide data analysis, insights, and recommendations to support leadership decision-making
• Oversee physician scheduling, on‑call coverage, staffing assessments, and workforce planning
• Support physician recruitment, candidate experience, onboarding, relocation, and retention efforts
• Develop and analyze physician compensation models, contracts, and business arrangements
• Coordinate provider payroll, HRIS transactions, and employment lifecycle activities
• Monitor physician productivity, quality, compliance, patient satisfaction, and financial performance metrics
• Lead special projects and strategic initiatives in partnership with executive, clinical, and operational leaders
• Manage CME tracking, contract compliance, and medical staff bylaws and regulatory requirementsServe as a key liaison between physician leadership, administration, and cross‑functional stakeholders to ensure alignment and execution of organizational priorities

Qualifications

Your qualifications should include:

• Experience with Electronic Medical Record systems OR 7+ years prior experience with C-level executives, hospital operations, strategy, project management and/or related experience with 3+ years of experience leading teams to execute enterprise initiatives
• Bachelor’s degree in business management, Public Health OR 3 additional years of experience plus the minimum experience requirement may substitute for minimum education
• Experience in a Cancer Center, Academic Medical Center, Hospital System, Clinical Research, Pharmaceutical, or Research environment preferred
• Advanced degree (MBA, MHA, MPH, or related field) preferred
• EPIC knowledge and/or certification preferred
• Certified Physician Practice Manager (CPPM) credential preferred
• Experience with physician contract modeling and financial analysis preferred

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

This position is eligible for an annual incentive bonus.