Manager, Physical Therapy

Alt; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation with equity

Comprehensive health insurance

Flexible PTO

Family & fertility benefits

Job summary

Hinge Health is seeking a Physical Therapy Manager to lead a remote team of physical therapists and steer clinical initiatives within our AI-enabled MSK care platform. You will drive program delivery, quality outcomes, and cross-functional collaboration to execute the product vision at scale.

The role emphasizes change management, operational improvement, and innovative care models across U.S. time zones, with a commitment to coaching and professional development for PT staff.

Qualifications

• Doctorate in Physical Therapy (DPT).
• Active physical therapy license in the United States, in good standing.
• 5+ years of direct people management experience with at least 6-8 clinical direct reports.
• Demonstrated success leading teams in ambitious environments.
• Strong written and verbal communication skills with direct reports and cross-functional partners.
• Ability to lead teams across all U.S. time zones.

Responsibilities

• Lead a team of PTs (up to 16) to deliver high-quality virtual care.
• Drive quality outcomes with service-level agreements and clinical compliance.
• Enable technology-forward care with AI-enabled workflows and tech tools.
• Improve operations by driving data-driven improvements and tests.
• Lead through change in a fast-moving environment with stakeholder alignment.
• Collaborate with Clinical, Operational, and Product teams to ensure a seamless care experience.

Skills

Team management

Problem solving

Operational improvement

Change management

Effective communication

AI-enabled workflows

Education

DPT

US PT license

Tools

AI-enabled care tools

Job description

The Opportunity

The Physical Therapy Manager (PT Manager) leads a remote team of physical therapists and contributes to the overall development of Hinge Health’s PT organization by driving key operational projects and clinical initiatives. You’ll ensure PTs are effectively evaluating and treating members in a cost-effective, AI and tech-enabled, scalable care model, while fostering a culture of innovation, continuous learning, and improvement. Hinge Health PTs are on the leading edge of virtual MSK care enabled by advanced technology—this role is your opportunity to help define what that looks like at scale and to execute the product vision.

What You’ll Do

• Lead a team of PTs: Manage and coach a team of up to 16 PTs to deliver high-quality virtual care, including performance management, coaching, and career development.

• Drive quality outcomes: Support your team in meeting and improving PT service-level agreements, caseload management, documentation standards, and clinical compliance.

• Enable technology-forward care: Strengthen PTs’ digital health efficacy, ensuring a best-in-class telehealth experience and strong member outcomes supported by Hinge Health’s tools and technology.

• Improve operations: Lead and contribute to operational projects that improve key business and clinical outcomes, using data and qualitative feedback to identify, test, and scale improvements.

• Lead through change: Mobilize and coach your team through ongoing change in a fast-moving environment, aligning stakeholders and maintaining high engagement and outcomes.

• Collaborate cross-functionally: Partner closely with Clinical & Operational leaders and Product to drive a seamless care experience and company objectives.

What We're Looking For

• Team Management: Monitors, coaches, and drives performance improvement for direct reports relative to PT outcomes. Adept supervising a large, remote team (up to16 PTs) while shaping culture, developing direct reports, and strengthening the team for the future.

• Problem Solving: Navigates ambiguity and uses sound clinical and operational judgment to resolve complex issues and align stakeholders to high-quality decisions.

• Operational Improvement: Uses data and qualitative feedback to identify and execute operational improvements through experiments, SOP designs, and outcome monitoring.

• Change Management: Fosters a change agile team by guiding the team through frequent changes in workflows, tools, and priorities while maintaining performance and engagement.

• Effective Communication: Communicates clearly and consistently with direct reports, leadership, and cross-functional collaborators.

• AI and Technology Enablement: Models and drives team’s learning, adoption, and support of technology, including AI-enabled workflows, while preserving trust and outcomes.

Basic Qualifications

• Doctorate in Physical Therapy (DPT)

• Active physical therapy license in the United States, in good standing.

• 5+ years of direct people management experience with at least 6-8 clinical direct reports (e.g., PTs, PTAs, or similar), including performance management and coaching.

• Demonstrated success leading teams in an ambitious environment while meeting/exceeding business and clinical goals.

• Strong written and verbal communication skills; able to clearly communicate expectations, feedback, and decisions with direct reports, leaders, and cross-functional partners.

• Ability to lead teams in all U.S. time zones.

Preferred Qualifications

• Experience leading operational projects requiring significant change management and cross-functional alignment.

• Experience in digital health and/or leading clinicians in a remote, distributed setting.

• Demonstrated use of AI to improve own or team’s performance and/or processes.

• Prior experience managing larger clinical teams (10–16+ direct reports), particularly PTs.

• Experience with large-scale operations, workforce planning, or cost-improvement initiatives tied to budget/P&L.

About Hinge Health

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.

As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com

What You'll Love About Us

• Competitive compensation with meaningful equity.

• Medical, dental, vision, disability, and life insurance (Hinge Health covers 100% of your premium and 75% for dependents).

• Flexible PTO and FSA/HSA accounts.

• Family & fertility benefits through Maven Clinic.

• 401(k) match.

• 3 months paid parental leave.

• Professional development budget and quarterly lifestyle benefit for WFH equipment & fitness.

• Generous mental health stipend and a flexible work-from-home policy.

• Opportunity to join a talented, diverse, mission-driven team at a pivotal time in the company’s growth.

Culture & Engagement

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

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