Manager, Philanthropy Systems & Data Management

Jobgether; United States; Remote; USD 90,000 - 95,000; Full time

Benefits offered by this job

Fully remote work arrangement

Mission-driven organization

Travel may be required

Job summary

Jobgether is seeking a remote leadership role to oversee systems, data management, and operational analytics for large-scale philanthropic campaigns across the United States. You will guide direct marketing operations, CRM data integrity, and reporting processes to deliver actionable insights.

You will lead a team, collaborate with Marketing, Development, Finance, and IT, and drive improvements across data architecture, governance, and analytics platforms.

Qualifications

• 6+ years in direct marketing, data operations, or philanthropy operations (nonprofit preferred).
• Experience with fundraising CRM platforms or databases.
• Advanced SQL with best practices and teaching others.
• Data hygiene and cross-system data accuracy.

Responsibilities

• Serve as SME for backend data segmentation and operational processes.
• Develop, maintain and distribute business documentation with governance.
• Coordinate maintenance and data-related changes with IT and marketing.
• Lead operational reporting and analytics using data visualization tools.
• Develop expertise in Salesforce data architecture, data warehouse, campaigns, and integrations.
• Provide SQL and reporting guidance across departments including GL feeds.
• Manage and onboard direct reports, including training materials and timelines.
• Oversee data quality controls to support fundraising effectiveness.
• Collaborate with stakeholders to identify data quality challenges and implement improvements.
• Scope team projects, upgrades, migrations, and gather cross-functional feedback.
• Support additional projects as assigned.

Skills

SQL

Data analytics

Data integrity

Reporting

Power BI

Tableau

Excel

Communication

Leadership

Tools

Salesforce

Salesforce Nonprofit Cloud

Excel

Tableau

Power BI

Job description

Lead the systems, data management, and operational analytics that support large-scale philanthropic and fundraising initiatives. In this role, you will oversee the processes and technologies that help transform donor and campaign data into actionable insights. You will serve as a subject matter expert in direct marketing operations, fundraising databases, and data integrity. Working closely with Marketing, Development, Finance, IT, and external partners, you will ensure that systems and reporting processes meet organizational needs. You will also manage team members, strengthen data quality standards, and contribute to system improvements and strategic projects. This fully remote opportunity offers the chance to use your technical and leadership expertise to support a meaningful mission and improve fundraising effectiveness.

Accountabilities

Responsibilities

• Serve as the subject matter expert for backend data segmentation, selection criteria, and operational processes supporting direct marketing campaigns and ongoing activities.
• Develop, maintain, and distribute business documentation, ensuring compliance with established business rules across direct marketing and digital operations.
• Collaborate with marketing agencies, IT partners, and internal Marketing and Development stakeholders to coordinate routine maintenance and ad hoc campaign and data-related changes.
• Lead operational reporting and analytics projects, using data visualization tools to generate insights from complex datasets.
• Develop and maintain expertise in the organization's Salesforce configuration and underlying data architecture, including its data warehouse, donation records, campaigns, online CRM integrations, and analytics structures.
• Provide guidance on SQL and reporting best practices for Marketing, Development, Finance, and donor-related systems, including General Ledger data feeds.
• Manage and onboard direct reports, developing training and orientation materials and overseeing task assignments, documentation, and project timelines.
• Establish and oversee quality control processes that maintain data hygiene and support fundraising effectiveness.
• Work with stakeholders to assess organizational impacts, identify data quality challenges, define appropriate controls, and implement or oversee process improvements.
• Define and scope team projects, system upgrades, and migrations, gathering requirements and feedback from cross-functional stakeholders.
• Support additional projects and responsibilities as assigned.

Requirements

• At least 6 years of professional experience in direct marketing, data integrity and operations, philanthropy operations, or a related field, preferably within a nonprofit organization.
• Experience using or managing fundraising CRM platforms or other database solutions.
• Advanced SQL programming skills, including the ability to apply best practices, develop effective coding solutions, and teach others when needed.
• Experience maintaining database records and ensuring data accuracy and hygiene across systems.
• Proficiency with Tableau, Microsoft Power BI, dashboard development, and operational analytics.
• Strong Microsoft Office skills, particularly advanced Excel capabilities, including pivot tables and macro creation.
• Exceptional written and verbal communication skills, with the ability to work effectively with technical and non-technical colleagues, management at all levels, and external partners.
• Strong organizational and follow-up skills, with the ability to manage multiple priorities and meet deadlines.
• Demonstrated ability to collaborate across teams, manage complexity, and take accountability for results.

Preferred Qualifications

• Experience working with databases in philanthropy, financial services, or sales environments.
• Familiarity with Salesforce Nonprofit Cloud (NPC).

Leadership Competencies

• Fosters an enterprise mindset.
• Creates an open and supportive environment.
• Leads with accountability.
• Collaborates effectively with internal and external stakeholders.
• Focuses on people and team development.
• Manages organizational and business complexity.
• Communicates with impact and influence.

Benefits

• Annual salary range of $89,700–$94,700, depending on experience.
• Transparent compensation practices, with salary offers based on established pay policies and qualifications.
• Opportunities for regular merit increases and salary progression through step promotions.
• Comprehensive benefits package for full-time employees.
• Fully remote work arrangement.
• Occasional travel may be required.
• Opportunity to contribute to a mission-driven organization focused on addressing hunger and supporting communities across the United States.
• Inclusive and collaborative workplace that values diverse perspectives, experiences, and backgrounds.