Manager, Pharmacy Product Development Omnichannel Channel Strategy and Innovation

Ideal School of Allied Health Care Inc; Chicago (IL); On-site; USD 60,000 - 160,000; Full time

Job summary

A leading healthcare provider is seeking a Manager of Pharmacy Product Development. This pivotal role focuses on designing and delivering IT solutions to enhance patient care. Ideal candidates should possess a Bachelor's degree and have experience in pharmacy technology and cross-functional project management.

Benefits

401(k) plan with company matching

Affordable medical plan options

Employee stock purchase plan

Flexible work schedules

Tuition assistance

Qualifications

• Minimum 2 years of experience in pharmacy technology.
• Experience with Agile process and cross-functional projects.
• Must have strong presentation skills.

Responsibilities

• Design, develop, and implement IT solutions.
• Collaborate with various team partners for system updates.
• Manage multiple tech projects simultaneously.

Skills

Analytical skills

Problem-solving

Communication

Organizational skills

Education

Bachelor's degree

Tools

MS Office

Access

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

At CVS Health, we're reinventing our front store and pharmacy to be the front door to healthcare. For millions of Americans, that journey begins with one of our 9,700 retail stores, and we want to make sure our stores are ready to help each of our customers take the right first or next step in their healthcare journey. If you are passionate about making a difference in the work you do, being recognized for your talent and expertise in solving complex and challenging analytical/data problems while contributing to the success of key strategic initiatives, consider growing your career with a Fortune 5 healthcare leader!

As a member of the Retail Pharmacy Product Development Omnichannel organization, you will be responsible for designing, testing, development, and delivery of IT system solutions. You will collaborate with partners from product development, operations, A&BC, digital, and IT to design, develop, and implement system updates and inform the future roadmap.

Reporting to a Senior Manager of Pharmacy Product Development, you will play a key role in building and implementing IT product enhancements across a range of multifunctional digital and IT systems. Your work will directly support the improvement of patient and colleague experiences across multiple channels and pharmacy programs. Leveraging strategic innovation and data-driven insights, you will develop and deploy scalable IT solutions that align with organizational goals and evolving technology.

The ideal candidate is an effective communicator, detail oriented, with analytical and problem-solving skills. They will have demonstrated success executing complex and fast paced technology projects across matrixed stakeholders. This Manager will have experience consistently prioritizing multiple assignments while meeting deadlines, the ability to develop working relationships and the capacity to work independently and adapt to rapidly evolving work priorities. They will have strengths in communicating and influencing partner teams within the department as well as external stakeholders to adopt recommendations. In addition, this colleague will be comfortable communicating relevant updates to senior leaders.

Required Qualifications

• 2+ years of relevant work experience in pharmacy technology, operations, product management/development
• 1+ years of experience working on cross-functional initiatives, with demonstrated success delivering projects end-to-end
• Experience identifying and documenting projects/products in the Agile process
• 1+Experience building IT projects, UAT, and ETE project execution
• Experience building and delivering leadership-facing presentations and materials
• 2+ years technical experience in MS Office, Word, Excel, PowerPoint, and manipulating data with Access or some other database

Preferred Qualifications

• Work experience within the healthcare technology industry
• 1+ years of experience with UAT and ETE testing in RxConnect
• Strong organizational skills and ability to manage multiple priorities
• Strong problem-solving and critical thinking skills
• Strong communication (written and oral) skills
• Ability to partner well cross-functionally and charter ambiguous environments
• Strong presentation and written/verbal communication
• Possess organized, detail-oriented, and structured thinking and demonstrate a high level of independent judgement and proactivity
• Ability to perform both routine and ad-hoc data analyses to support program needs and inform ROI/prioritization

Education

Bachelor's degree required

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$60,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/21/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.