Manager, Pharmacy Clinical Operations

Elevance Health; Cincinnati (OH); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Elevance Health is seeking a Manager for Pharmacy Clinical Operations. This leadership role involves developing clinical programs and managing pharmacy operations to enhance drug utilization and client satisfaction. The ideal candidate will have a strong background in pharmacy management with a focus on quality and cost-effectiveness.

Benefits

401(k) with match

Paid Time Off

Medical, Dental, Vision

Incentive bonus programs

Qualifications

• Minimum of 5 years experience in managed care, authorization, or related pharmacy experience.
• Must have active state license (Rph).
• Prior experience managing a team strongly preferred.

Responsibilities

• Develop and implement clinical pharmacy programs.
• Manage clinical pharmacy operations and staff.
• Oversee the Prior Authorization Center.

Skills

Communication

Problem Solving

Analytical Skills

Education

BA/BS in Pharmacy

PharmD

Job description

A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.

Title: Manager, Pharmacy Clinical Operations

Location: Hybrid: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Shift: Monday-Friday 8:30AM-5:00PM EST

The Manager, Pharmacy Clinical Operations is responsible for developing and implementing clinical pharmacy programs to promote quality and cost-effective drug utilization.

How you will make an impact:

Primary duties may include, but are not limited to:

Assists in the development of new clinical products.

Oversees the Prior Authorization Center.

Implements new prior authorization program.

Manages clinical pharmacy operations and staff to ensure clients' objectives and deliverables are met.

Oversees departmental processes, policies and procedures, training, and communication.

Reports and analyzes prior authorization program trends.

Ensures achievement of department goals and objectives.

Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Requires BA/BS in Pharmacy or a PharmD and minimum of 5 years of experience in managed care, authorization, or related pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

Must possess an active, current and valid unrestricted state license (Rph) to practice pharmacy within the scope of practice in a state or territory of the United States.

Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the United States.

Preferred Skills, Capabilities and Experiences:

Prior experience managing a team strongly preferred.

Prior experience with Medicare Stars strongly preferred.

Prior adherence experience strongly preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level:

Manager

Anticipated End Date:

2025-06-24

Position Title:

Manager, Pharmacy Clinical Operations

Job Description:

Be Part of an Extraordinary Team

A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.

Title: Manager, Pharmacy Clinical Operations

Location: Hybrid: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Shift: Monday-Friday 8:30AM-5:00PM EST

The Manager, Pharmacy Clinical Operations is responsible for developing and implementing clinical pharmacy programs to promote quality and cost-effective drug utilization.

How you will make an impact:

Primary duties may include, but are not limited to:

• Assists in the development of new clinical products.

• Oversees the Prior Authorization Center.

• Implements new prior authorization program.

• Manages clinical pharmacy operations and staff to ensure clients' objectives and deliverables are met.

• Oversees departmental processes, policies and procedures, training, and communication.

• Reports and analyzes prior authorization program trends.

• Ensures achievement of department goals and objectives.

• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Requirements:

• Requires BA/BS in Pharmacy or a PharmD and minimum of 5 years of experience in managed care, authorization, or related pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

• Must possess an active, current and valid unrestricted state license (Rph) to practice pharmacy within the scope of practice in a state or territory of the United States.

• Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the United States.

Preferred Skills, Capabilities and Experiences:

• Prior experience managing a team strongly preferred.

• Prior experience with Medicare Stars strongly preferred.

• Prior adherence experience strongly preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level:

Manager

Workshift:

Job Family:

MED > Licensed/Registered Pharmacist/Pharmacy Technician

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

About the company

Elevance Health, Inc. is an American health insurance provider.

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