Manager, People Team

OPEN Health Group; Northern (KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation & holidays

Training & development opportunities

CSR program participation

Global, collaborative environment

Job summary

OPEN Health Group is seeking a Manager, People Team to lead essential people initiatives and provide daily support to managers. The role focuses on a positive, high-performance culture and aligns People policies with organizational goals.

You will partner with managers to ensure compliant processes, effective employee lifecycle management, and a engaging work environment across country operations.

Qualifications

• Bachelor's degree in a related field is required.
• Strong experience in people operations and employee relations.
• Knowledge of local labor laws and employment practices.
• Experience managing end-to-end employee lifecycle processes.

Responsibilities

• Serve as the primary contact for employee relations concerns and ensure fair resolution.
• Maintain and update people policies in line with employment law.
• Advise managers on People policies, procedures, and best practices.
• Manage employee relations cases including performance, absence, disciplinary, and redundancy.
• Ensure compliant handling of all employee relations matters and localize policies.

Skills

People operations

Employee relations

Compliance

Communication

Organizational skills

Education

Bachelor's degree in Human Resources, Business Administration, Organizational Development, Industrial Relations, or a related field

Job description

OPEN Health only communicates through email addresses ending in @openhealthgroup.com, verified LinkedIn profiles, or the same applicant tracking system you used to submit your application. We will never request payment, ask for personal information early in the process, or send checks for equipment. If you're unsure about a message, please visit our official careers page or contact us directly.

The Manager, People Team, is responsible for overseeing and implementing essential people initiatives, as well as providing daily support to managers in addressing their personnel matters. The role is responsible for driving a positive, high-performance culture for their designated employee group. This role partners closely with managers and employees to ensure People policies, processes, and practices are aligned with organisational goals while creating an engaging and inclusive working environment.

Employee Relations & Policy Implementation

• Serve as the primary point of contact for employee relations concerns, ensuring fair and consistent resolution.
• Maintain and update people policies in line with employment legislation.
• Advise managers and employees on People policies, procedures, and best practices
• Manage employee relations cases, including performance, sickness absence, disciplinary and grievance and redundancy
• Ensure fair, consistent, and legally compliant handling of all employee relations matters
• Implement and localize global People policies in line with country specific requirements
• Provide training for new and updated policies within country

Compliance & Risk Management

• Ensure compliance with all local labor laws and regulations
• Maintain up to date knowledge of state and country specific employment legislation
• Partner with legal and People leadership to mitigate risk and ensure governance
• Support audits, documentation, and reporting requirements
• Ensure country orbit pages are up to date and correct
• Ensure country pages on Orbit are up to date and act as contact for mangers

Manager Support and Capability Building

• Coach and support managers on:
  • Employee relations
  • Performance management
  • Team effectiveness
• Conduct regular 121's with people leaders - at le ast quarterly to understand their people issues and support where appropriate
• Ensure the successful implementation of the employee lifecycle processes within the business to ensure employee and manager engagement
• Identify training needs and help coordinate learning activities and development programmes.
• Deliver training and guidance for all managers to deliver confident and capable managers and leaders
• In partnership with Ops drive the country Orbit page as a 1st line resource for employees and managers
• Support employer branding initiatives across the business
• Partner with Operations on recruitment, onboarding, and offboarding oversight

Engagement Retention & Employee Experience

• Own and drive country-level engagement strategies ensuring that the following are taking place across the country:
  • 90day check ins
  • Exit interviews
  • Pulse surveys
• Carry out exit interviews for all leavers with the exception of exec and Exec -1
• Be the voice of local culture and population considerations.
• Partner with Operations on all employee lifecycle processes
• Support and implement local engagement and retention initiatives such as roll out of staff survey, EDI initiatives that improve employee engagement
• Support action planning based on engagement data at a country level
• Conduct regular check-ins with country-based managers to assess team health

Reporting & Data Insights

• Provide accurate and timely People reporting to regional managers
• Track key metrics such as attrition, engagement and employee relations trends
• Support data driven decision making through People insights and analysis

Experience, Skills, and Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Industrial Relations, or a related field required
• Strong experience in People operations, employee relations, and compliance
• Solid knowledge of local labor laws and employment practices
• Experience managing employee life cycle processes end to end
• Ability to balance employee advocacy and business needs
• Strong organizational and execution skills
• Effective communicator with ability to influence at manager level
• Experience working in a global or matrixed organization preferred

Core Competencies

• Operational Excellence
• Employee Relations & Risk Management
• Attention to Detail
• Stakeholder Support & Partnership
• Compliance & Governance
• Data Accuracy & Reporting
• Employee Experience Focus

Travel Requirements

• As necessary to meet business objectives

At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com.

OPEN Health. The right combination to unlock possibilities.

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Competitive pay, generous paid vacation, holidays and more, across all our locations
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
• Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.