Manager Payroll Projects Transformation

Jetblue Airways; Seattle (WA); On-site; USD 81,000 - 136,200; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Crewmember travel benefits

Job summary

JetBlue Airways is seeking a Manager, Payroll Projects and Transformation to lead payroll projects and implementations impacting payroll and time tracking operations. You will oversee system optimization, cross-functional collaboration, and offshore resources while ensuring compliance and scalable processes.

The role requires strong project management, leadership, and payroll expertise, with travel up to 10% and a focus on continuous improvement and operational excellence.

Qualifications

• High School Diploma or GED required; or equivalent work experience with 4+ years in payroll
• 5+ years of payroll experience
• Legally eligible to work in the United States; visa sponsorship not available
• Strong communication, change and project management skills
• Willing to travel overnight up to 10%

Responsibilities

• Lead and optimize payroll systems for accurate processing
• Mentor and scale the payroll project team
• Manage offshore resources on payroll tech projects
• Collaborate with People, Finance, IT and operations to streamline processes
• Provide PM support with planning, tracking, and status reporting
• Develop requirements and execute end-to-end system testing
• Build cross-functional relationships to support objectives
• Stay updated on payroll regulations and best practices
• Maintain payroll systems with proper internal controls
• Create dashboards and KPIs for tracking
• Support post-implementation issues and data requests

Skills

Change management

Project management

Communication

Leadership

Education

Bachelor's degree

High School Diploma or GED

Tools

Microsoft Office Suite

SAP Payroll

Snowflake

ADP tax provider

Job description

Manager, Payroll Projects and Transformation

Position Summary: The Manager Payroll Projects and Transformation will lead and oversee all aspects of payroll projects and implementations impacting Payroll and time tracking operations, ensuring the effective management and scalability for the payroll function. This manager is a strategic thinker with a deep understanding of payroll systems and regulations, and the ability to seamlessly project manage multiple initiatives at one time. This manager also must have the ability to lead a team in a dynamic, fast‑paced environment.

Essential Responsibilities

• Manage and optimize the use of payroll systems to ensure efficient and accurate payroll processing
• Lead, mentor, and scale the payroll project team to meet the needs of the organization
• Manage a team of offshore resources who are working on payroll related technology projects
• Collaborate with People, Finance, IT and operational workgroups to streamline payroll processes and enhance system integrations
• Serve as payroll subject matter expert on cross functional project teams
• Provide project management support of initiatives including project planning, tracking of key deliverables, and providing regular status reports to leadership
• Develop requirements documentation and execute end‑to‑end system testing plans
• Build strong cross‑functional relationships to support company objectives
• Stay current with payroll regulations, trends, and best practices to ensure compliance and operational excellence
• Ensure payroll related systems are maintained at all times with proper internal controls
• Develop and implement dashboards and tracking tools to track KPIs
• Conduct post‑implementation support of new systems and initiatives
• Other reporting and data requests as requested
• Other duties as assigned

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma; or demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Five (5) years of payroll experience
• Able to work flexible hours and be available on short notice
• Proficient in Microsoft Office suite
• Excellent verbal and written communication skills
• Strong change management and project management skills
• Strong attention to detail
• Available for overnight travel (up to 10%)
• Must pass a pre‑employment drug test
• Legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Bachelor's degree
• Three (3) years of management experience
• Experience with SAP Payroll
• Proficiency with Snowflake or related technologies
• Certified Professional Payroll Certification (CPP)
• Automatic Data Processing (ADP) tax provider experience
• Previous airline industry experience

Compensation

The base pay range for this position is between $81,000.00 and $136,200.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short‑term and long‑term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

Equipment

Computer and other office equipment

Work Environment

Normal Office Environment

Physical Effort

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)