Manager, Payroll Operations

BD; South Carolina; On-site; USD 90,000 - 130,000; Full time

Job summary

BD in the United States is seeking a Manager of Payroll Operations to lead a centralized payroll team serving the US, Canada and Puerto Rico from San Antonio, TX. You will drive continuous improvement, compliance and customer satisfaction.

This role partners with offshore providers, manages cross‑functional projects, and ensures accurate, on‑time payroll processing and regulatory reporting across North America.

Qualifications

• Bachelor’s degree or equivalent relevant experience running payroll.
• 5+ years’ experience handling multi-entity and multi-country payroll.
• Knowledge of payroll regulations including taxes, benefits, and stock vesting.
• Experience with vendor relationships and SLAs with 3rd party payroll providers.
• Strong Excel and Word skills; ability to troubleshoot and communicate across levels.

Responsibilities

• Partners with outsourced offshore team to complete tasks and resolve complex issues.
• Educates client groups and teams on payroll policy changes.
• Collaborates with business leaders to align payroll programs with company objectives.
• Ensures on-time, accurate payroll processing and regulatory reporting across NA.

Skills

Communication

Excel proficiency

Word proficiency

Leadership

Education

Bachelor's degree or equivalent relevant experience running payroll

Tools

ADP Global View

Workday

SAP

Job description

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Overview

Job Description

The Manager of Payroll Operations is responsible for the successful oversight and management of the payroll team, through a centralized service delivery model. This role will serve as a “change agent,” ensuring the payroll function’s shift to a forward thinking and proactive group, focused on harnessing best practices, and technological advancements. The Manager of Payroll Operations will also gain operational efficiencies wherever possible. The Manager of Payroll Operations manages relationships with internal and external stakeholders, audit, and local and national government agencies. This highly functioning leader is responsible for a successful multi-state payroll including the US, Canada, and Puerto Rico, and additionally works cross functionally with other service delivery teams to optimize customer solutions and ensure complete, accurate, and compliant solutions with a focus on customer satisfaction.

Responsibilities

Leadership

• Partners with outsourced off-shore team to ensure they are able to successfully complete their tasks. Assists with complex payroll issues and questions


• Demonstrates the ability to influence, persuade, and negotiate with key stakeholders

Planning and Execution

• Prepares, communicates, and educates client groups and team on changes in payroll policies and practices


• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities


• Consults closely with business leaders and regional partner resource heads to establish payroll approach and programs and ensures alignment with overall company policies, programs, and business objectives

Business Acumen

• Ensures that all associates in North America are paid on time and accurately and that statutory deductions and returns are filed with government agencies on time


• Oversees process improvements to ensure efficient and accurate payroll processing, payroll tax reporting, payroll accounting, and record retention


• Serves as an internal expert and acts as an advisor to internal departments on compliance and technical issues involving North America payroll, taxes, tax withholding, benefits, associated labor laws, and payroll/payroll tax responsibilities

Partnership and Team Building

• Challenges and inspires associates to achieve business results


• Assists the Sr. Manager, Payroll Operations with the optimization of the payroll team structure to support operations, standardization of internal reports, documents, and processes where possible


• Ensures associates and outsourced team adhere to legal and operational compliance requirements


• Plans for, documents, and delivers new processes as needed as a result of new activities or regulations


• Provides coaching, direction and leadership support to outsourced team members in order to achieve partners, business and customer results

Requirements

• Bachelor’s degree or equivalent relevant experience running payroll


• 5+ years’ experience handling multi-entity and multi-country payroll


• Working knowledge of payroll regulations as they relate to payroll and tax including but not limited to compensable income, fringe benefits, and stock vesting


• Knowledge of and ability to navigate vendor relationships as they relate to 3rd party payroll service providers and Service Level Agreements (SLA)


• Ability to understand and troubleshoot unique attributes of designated local payrolls


• Microsoft Office Suite experience with an emphasis in Excel and Word, including advanced proficiency


• Demonstrated the ability to communicate effectively with associates at all levels of an organization

Preferred Qualifications

• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP)


• Payroll experience with the US, Canada and Puerto Rico


• Experience with ADP Global View, Workday, SAP

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

USA TX - San Antonio