Manager Patient Services-PACU

Detroit Medical Center; Detroit (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Career Development

Job summary

DMC Sinai-Grace Hospital in Detroit is seeking an innovative healthcare leader to drive excellence in patient outcomes and nursing operations. Reporting to Nursing leadership, this role oversees NICU and Labor & Delivery units with 24/7 responsibilities in a hospital setting.

This is a full-time, 40-hour-per-week management position focused on performance improvement, budget oversight, and delivering high-quality patient care in collaboration with senior leadership.

Qualifications

• BSN required; Master’s preferred (MSN).
• Registered Nurse licensed in Michigan.
• Minimum three years of progressive nursing experience.

Responsibilities

• Manage NICU and Labor & Delivery units; oversee nursing operations.
• Lead patient care initiatives, compliance, and performance improvement.
• Collaborate with senior leadership on staffing, budgets and goals.

Skills

Leadership

Communication

Education

BSN

MSN

Job description

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At DMC Sinai-Grace Hospital, we’re seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

Benefit Statement

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness

insurance, long term care, elder & childcare, auto & home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Reporting to Nursing leadership for the hospital site, as assigned, and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function, service or process that provides business support to Nursing operations.

The position may also be used for managers responsible 24/7 for multiple (2 or more) similar/smaller Nursing units in the department of Nursing who may report to a Director, Administrative Director or Executive Director at the site. This position will manage both the NICU and Labor & Delivery Units.

This is a full-time, 40 hour per week position.

The position is medium in scope or impact with less than 50 FTE direct/indirect-reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level.

Direct-reports may include Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel.

The Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. Ensure that regulatory requirements/standards are communicated, implemented and monitored.

Collaborate with other members of the healthcare team to plan, implement & evaluate activities related to department, hospital and DMC objectives. Model customer service excellence.

The Manager Patient Services positions with responsibility for providing business support to Nursing operations, identify the need for departmental policy development and/or revision and define policy in collaboration with higher-level management input and department goals/objectives.

Oversee the development and/or revision of departmental procedures/protocols; secure approvals, as necessary.

Develop, monitor and revise processes. May provide input into the development and revision of departmental organizational design and/or monitor the quality and quantity of overall workflow. Initiate or recommend personnel actions such as hires, fires and disciplines for area(s) assigned. Complete performance appraisals.

Develop and assess performance of daily, monthly and/or yearly goals and measures for assigned area(s). As requested, assist in long-range goal development for the department and assessment of goal attainment. Assist in developing and monitoring budget for designated single or multiple, closely-related fields, areas or processes.

Model customer service excellence. COMPLIANCE STATEMENT Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations. Monitors activities to ensure compliance with applicable laws, regulations JCAHO requirements, and DMC policies and procedures.

Qualifications

• Bachelors in Nursing (BSN) required. Master's degree preferred. If Masters prepared, either bachelors or masters must be in Nursing.
• Licensed to practice as a Registered Nurse (RN) in the state of Michigan.
• Three years of progressive Nursing experience.

Facility Description

DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations

Job: Nursing

Primary Location: Detroit, Michigan

Facility: DMC Harper University/Hutzel Women's Hospital

Job Type: Full Time

Shift Type: Day

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2606002071

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.