Manager Patient Care Services- PACU

McLaren Health Care; Bay City (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

McLaren Health Care is seeking a Nurse Manager to oversee the daily operation of the assigned unit(s) to ensure high-quality, compassionate and efficient patient care. You will lead and develop staff, manage budgets, ensure regulatory compliance, and collaborate with a multidisciplinary team to optimize patient outcomes and satisfaction.

Responsibilities include maintaining unit operations, promoting positive relationships with physicians, patients and staff, coordinating staff education, and

Qualifications

• Bachelor’s degree in nursing required.
• OR associate’s degree in nursing with 5 years of nursing-related experience.

Responsibilities

• Oversees daily operation of assigned unit(s) to ensure high-quality, compassionate and efficient patient care.
• Leads and develops staff, manages budgets, ensures regulatory compliance.
• Collaborates with multidisciplinary team to optimize patient outcomes and satisfaction.
• Promotes positive relations with physicians, patients, families, visitors and staff.
• Ensures staff participation in orientation, mandatory and continuing education.
• Monitors patient, staff and physician satisfaction and quality of care.
• Manages human resources, interviewing, scheduling, coaching and evaluation.
• Maintains regulatory readiness and cost-effective operations.

Education

Bachelor’s degree in nursing

Associate’s degree in nursing

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Position Summary:
Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

Essential Functions and Responsibilities:

• Maintains operational responsibility for nursing and health care services on the unit.
• Promotes positive customer relations with physicians, patients, families, visitors and employees.Follows up on complaints and provides feedback.Monitors level of patient, staff and physician satisfaction.
• Promotes collaboration regarding patient care issues with various staff levels and disciplines.
• In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
• Plans unit conferences, educational endeavors, and in-service meetings for staff.
• Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
• Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.
• Assures appropriate delegation and supervision of patient care.
• Assists with implementation, maintenance and monitoring of capital needs and operating budgets for patient care services area.
• Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
• Responsible for analyzing, monitoring, and implementing appropriate customer service techniques on assigned unit.
• Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.
• Maintains regulatory readiness.
• Performs other duties as required or requested.

Qualifications:

Required:

Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience

OR associate’s degree with 5 years of nursing-related experience

Licensed as a Registered Nurse to practice nursing in Michigan

Preferred:

Master’s degree in a related program

A minimum of 2 years’ leadership experience

Knowledge, Skills, and Abilities:

Knowledge of the patient population on the assigned unit and CMS and Joint Commission regulations

Ability to perform chart audit and process review

Manages highly sensitive patient, family, and system information

Demonstrates the ability to work in a fast-paced environment utilizing tact, patience and diplomacy

Maintains knowledge and awareness concerning hazardous waste and quality control

Maintains knowledge and awareness of Michigan Department of Public Health standards

Demonstrates experience in team-building skills and self-directed work teams.

Knowledge of occupational health and safety, ergonomics, workers’ compensation, and OSHA regulations

Demonstrates ability to communicate a variety of instructions furnished in written, oral, diagram, or schedule form

Demonstrates ability to interact with people at various levels in a courteous, tactful and poised manner

Demonstrates ability to effectively prioritize work, delegate to others, communicate with culturally diverse population and facilitate processes to ensure efficiency and cost-effectiveness

Additional Information

• Schedule: Full-time
• Requisition ID: 26004334
• Daily Work Times: 0800- 1600
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.