Manager - Patient Accounts

Beloit Health System, Inc.; Beloit (WI); On-site; USD 75,000 - 100,000; Full time

Job summary

Beloit Health System, Inc. is seeking a Patient Accounts Manager to lead the Revenue Cycle team in Beloit. The role focuses on overseeing billing, AR, and payment posting to ensure accurate reimbursement and excellent customer service.

You will supervise staff, ensure HIPAA compliance, analyze financial data, and stay current with payer contracts and regulatory changes. Strong leadership and communication skills are essential.

Qualifications

• Bachelor's Degree preferred; 6+ years in hospital/provider billing may substitute for degree.
• CHFP certification within one year of hire.
• Knowledge of basic patient accounting processes and healthcare terminology.
• Strong leadership skills.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with clinical, financial and operational teams.

Responsibilities

• Oversee daily operations of the Patient Financial Services department.
• Manage billing, accounts receivable and payment posting to ensure timely reimbursement.
• Lead and supervise billing staff; enforce HIPAA compliance; analyze financial reports and optimize reimbursement.
• Standardize daily and monthly routine processes.
• Monitor collections, charge resolution and cash posting for quality and accuracy.
• Stay informed on payer contracts and regulatory changes and inform staff accordingly.
• Maintain payer portals for billing accuracy.
• Report to Revenue Cycle Director on improvement opportunities.

Skills

Leadership

Communication skills

Healthcare terminology

Education

Bachelor's degree preferred

CHFP certification within 1 year

Job description

Beloit Health System is looking to add a Patient Accounts Manager to our Revenue Cycle Team!

• Shift: First
• Schedule: 8a – 4:30p
• Hours per week: 40
• Benefits Status: Eligible
• Department: Beloit Clinic Insurance/Billing

We are seeking an experienced and results-driven Patient Accounts Manager to oversee the daily operations of the Patient Financial Services department. This role is responsible for managing billing, accounts receivable and payment posting to ensure accurate and timely reimbursement while maintaining exceptional customer service.

The Patient Accounts Manager will:

• Oversee billing functions, ensuring accurate medical coding, timely claim submissions and effective denial management
• Lead and supervise billing and staff, enforce HIPAA compliance, analyzes financial reports, and optimize reimbursement
• Facilitate and evaluates daily and/or monthly routine processes
• Assess daily billing and follows-up on collection, charge resolution and cash posting performed by staff for quality and accuracy
• Analyze data and prepare reports on collections performance, governmental and commercial payer reimbursement
• Stay informed on current payer contracts, regulation changes and other sources of import and immediately informs staff of any shifts through memos, meetings or personal interactions.
• Maintain payer portals for billing accuracy
• Regularly reports to Direct of Revenue Cycle about any areas for improvement identified within business office procedures

Job Requirements:

• Bachelor's Degree preferred. A minimum of 6 years' progressive experience in hospital and provider billing may be considered in lieu of degree.
• Certification as Health Care Financial Professional (CHFP) within one year of hire
• Knowledge of basic patient accounting processes and healthcare terminology
• Strong leadership skills
• Excellent written and verbal communication skills
• Ability to collaborate effectively with clinical, financial and operational teams

Desired:

• At least 6 years' experience in healthcare or insurance environment
• At least 6 years' supervisor or managerial experience over hospital and physician billing and accounts receivable management