Manager - Patient Accounting - Full-Time

Woman's Hospital; Baton Rouge (LA); On-site; USD 63,400 - 91,900; Full time

Job summary

An established industry player is seeking a Patient Accounting Manager to lead their financial operations. This role involves overseeing billing processes, enhancing cash flow, and ensuring compliance with regulations. You will collaborate with various departments to improve revenue cycle indicators and maintain high customer satisfaction. With a commitment to exceptional care and a positive work environment, this position offers a chance to make a significant impact in a recognized specialty hospital for women and infants. If you're passionate about healthcare finance and looking for a rewarding opportunity, this is the role for you.

Qualifications

• 8+ years of healthcare financial management experience, with 5 years in a hospital.
• Strong knowledge of billing, collections, and compliance with payer regulations.

Responsibilities

• Supervise Patient Accounting operations, ensuring timely billing and cash flow.
• Analyze denials and implement process improvements with ancillary departments.
• Monitor staff activities for accurate problem resolution from payers and patients.

Skills

Healthcare Financial Management

Billing and Collections

Customer Satisfaction

Compliance with Regulations

Statistical Analysis

Education

Bachelor’s Degree in Finance or Accounting

Job description

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Job Overview

The Patient Accounting Manager is responsible for supervising and managing Patient Accounting operations, including timely billing, resolving account receivables, ensuring positive cash flow, and maintaining high customer satisfaction. The role involves defining departmental objectives, managing billing and follow-up processes, ensuring compliance with third-party payer regulations, and working with hospital resources to improve key revenue cycle indicators.

Requirements

• Bachelor’s Degree required, preferably in finance or accounting; relevant experience may be considered in lieu of education.
• Minimum of eight years of healthcare financial management experience, with at least five years in a hospital setting.

Responsibilities

• Manage supervisors and staff involved in collection and adjudication processes, monitoring billing, collections, and accounting activities to ensure positive cash flow and target receivable ages.
• Analyze denials, identify trends, and implement process improvements working with ancillary departments.
• Review adjustments and controlled write-offs accurately, working with payers and departments to find solutions.
• Monitor staff activities to ensure timely and accurate problem resolution from payers, patients, and hospital departments.
• Analyze departmental productivity and employee performance, using statistical indicators to identify opportunities for development.
• Maintain contact with third-party payers and patients to resolve issues and stay updated on reimbursement policies for compliance and expedited payments.
• Develop and administer policies and procedures for the Patient Financial Services (PFS) area, and participate in policy development for other hospital areas affecting patient accounts.
• Collaborate with the Revenue Cycle Director to set and achieve short-term goals for collection and billing processes.
• Perform other duties as assigned by Woman's Hospital.

Schedule

Monday - Friday, 8:00 AM - 4:30 PM

Pay Range

$63,400 - $91,900

About Woman’s Hospital

Woman’s is one of the largest specialty hospitals for women and infants in the U.S., recognized for innovative programs and exceeding patient satisfaction benchmarks. We pride ourselves on providing exceptional care and a positive work environment. Woman’s has been named a Best Place to Work by Modern Healthcare for 17 consecutive years.

For inquiries or to connect with a recruiter, email [e-mail].

Woman’s Hospital is an equal opportunity employer, committed to diversity and inclusion.