Manager, Patient Access

Endeavor Health; Naperville (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Endeavor Health seeks a Manager for Patient Access to oversee operations in Naperville. The role entails ensuring effective patient registration services while collaborating with various departments. Ideal candidates should possess managerial experience in healthcare, strong knowledge of health insurances, and relevant educational background. Full-time position with competitive hourly pay and multiple benefits.

Benefits

Premium pay and incentive options

Career pathways for professional growth

Tuition Reimbursement

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Qualifications

• Minimum three years' supervisory or management experience in Patient Access.
• Expert-level knowledge of third party payer requirements and health insurances required.
• Experience with Epic systems is preferred.

Responsibilities

• Ensure effective operation of Patient Access Department services.
• Oversee registration services for patients.
• Collaborate with Clinical Department management and referring physician offices.

Skills

Expert-level knowledge of third party payer requirements

Expert-level knowledge of health insurances

Basic medical terminology

Education

Associate’s Degree in business or healthcare-related field

Bachelor’s Degree in Business Administration or related field

Tools

Epic Resolute Hospital Billing

Epic ADT / Grand Central

Prelude and Cadence

Job description

Hourly Pay Range:

$35.16 - $54.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Manager, Patient Access

• Location: Naperville

• Full Time

• Hours: 8am to 4pm M-F ... weekends as needed

What you will need:

• Education (Required):

  • Associate’s Degree or higher in business or healthcare-related field

  • Bachelor’s Degree in Business Administration, Health Management or a related field (Preferred)

• Experience and Skills:

  • Minimum three years of previous supervisory or management experience in Patient Access, Scheduling, or Outpatient Services (Required)

  • Expert-level knowledge of third party payer requirements and online benefit verification (Required)

  • Expert-level knowledge of health insurances, and basic medical terminology (Required)

  • Experience as a front-line user with Epic Resolute Hospital Billing, ADT / Grand Central (Inpatient and Outpatient Admission, Discharge, Transfer), Prelude (Inpatient and Outpatient Registration), or Cadence (Scheduling) (Preferred)

What you will do:

Ensures the effective operation of all services which fall under the umbrella of the Patient Access Department including oversight of all registration services for patients at assigned locations. Facilitates the process of promoting registration functions for patients by actively collaborating with Information Systems & Services, Clinical Department management, and referring physician office personnel. Plans, implements, evaluates assigned location changes, program enhancements and resources to provide the delivery of complete and accurate service.

Benefits (full-time or part-time positions):

• Premium pay such as shift, on call, holiday and more based on an employee's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

• Career pathways to promote professional growth and development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org .

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Returning applicants and employees

If you are a returning applicant and have not been active in our system since Oct. 1, 2023, please create a new account as our site has been upgraded. Current employees should apply directly through the Jobs Hub within Workday.

About us

NorthShore University HealthSystem, Edward-Elmhurst Health, Swedish Hospital and Northwest Community Healthcare are now united under one name: Endeavor Health. Together, we’re setting a new standard for healthcare.