Manager, OSP Engineering

Ziplyfiber; Everett (WA); On-site; Full time

Benefits offered by this job

Medical benefits

401k

Flexible spending account

Paid time off

Quarterly performance bonus

Education reimbursement programs

Job summary

A growing telecommunications provider in Everett, WA is seeking a Manager, Outside Plant (OSP) Engineering to manage OSP activities, lead teams, and ensure projects meet quality standards within budget. The ideal candidate will have a strong background in OSP experience, leadership skills, and proficiency in project management. This role offers opportunities for professional growth within a forward-thinking company committed to connecting communities with fiber internet.

Qualifications

• Minimum of eight (8) years of outside plant (OSP) experience.
• Developed leadership skills, with the ability to mentor and lead others.
• Strong understanding of the permitting process for utilities.

Responsibilities

• Lead an Outside Plant (OSP) Engineering team.
• Accountable for the staffing, schedules, and compliance.
• Oversee production of all engineering work orders.

Skills

Leadership

Project management

Customer service

Communication

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Suite

Fiber optic network documentation tools

Job description

Everett, United States | Posted on 03/06/2026

• Department Name Fiber Design Construction
• Industry Telecommunications
• Country United States
• State/Province Washington

About Us

We're building the fibernetwork you deserve. Consistently fast, refreshingly straightforward and givingyou control. From our home base in Kirkland, Washington, we're connecting overone million homes and businesses across the states we serve with fiber internetthat works the way it should. No gimmicks, no gotchas. Internet shouldn’t getin the way of life: it should make it better.

Benefits

Medical,dental, vision, 401k, flexible spending account, paid sick leave and paid timeoff, parental leave, quarterly performance bonus, training, career growth andeducation reimbursement programs.

ZiplyFiber is a local internet service provider dedicated toelevating theconnected livesof the communities we serve. We offer the fastest homeinternet in the nation, arefreshingly great customer experience,andaffordableplansthat putcustomersin charge.

Asourstate-of-the-artfiber network expands, so does our need for teammembers who can help us grow and realize our goals.

Our Company Values

• Genuinely Caring: We treat customersand colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customerschoose whatisbest for them,andwesupport employeesinimplementingnew ideasand solutions.
• Innovation and Improvement: Weconstantly seek ways to improve how we serve customers and eachother.
• Earning Your Trust: We build trustthrough clear, honest,human communication.

Job Summary

The Manager, Outside Plant (OSP)Engineering will be responsible for managing OSP Engineering activitiesperformed by both Ziply employees and engineering vendors, ensuring that workperformed meets or exceeds quality standards and projects are completed perdesign, on-time and within the allocated budget. This position requires strongteamwork within the Construction Department, as well as cross-collaborationwith other departments across the organization.

Essential Duties and Responsibilities

The Essential Duties and Responsibilities listed below are a range ofduties performed by the employee and not intended to reflect all dutiesperformed.

Leadership & Team Management

• Lead an Outside Plant (OSP) Engineering team andprovide leadership and mentorship through coaching, feedback, development goalsand performance management.
• Accountable for the staffing, schedules andcompliance associated with OSP engineering and construction activities, alongwith the safety and quality of work performed.
• Oversee production of all engineering workorders within an assigned geographic area. Ensure engineering work orders aredesigned in compliance with all company standards, NESC, and municipalrequirements, as well as public ROW or utility easements. Confirm project costestimates are accurate. Release work orders to Construction in time to meetcommitment dates.
• Manage Engineering process and documentationthrough project completion.

Permitting, Coordination & Stakeholder Engagement

• Identify permitting authorities based onproposed routes including municipalities, government entities, utility ownersand any other agencies who have authority over the right-of-way in which we areproposing to construct. Oversee the completion of necessary permitapplications.
• Develop, coordinate, and execute projectschedules with contractors, property management, customers, vendors, internalstakeholders, municipalities, and government agencies.
• Coordinate and participate in various internalmeetings to ensure communication and alignment of initiatives, informationsharing and implementation of best practices.
• Coordinate with State, local municipalities, andutilities.
• Verify contractor’s invoices for accuracy andprocess to AP in a timely manner.

Other Duties

• Performsother duties as required to support the business and evolving organization.

Required Qualifications

• Highschool diploma or GED.
• Minimumof eight (8) years of outside plant (OSP) experience, including quoting,permitting and other pre-construction activities.
• Developedleadership skills, with the ability to mentor and lead others.
• Experienceusing fiber optic network documentation tools.
• Advancedunderstanding of the permitting process for railroad, DOT, cities, counties,and pole owners.
• Must have and maintain a validdriver’s license, auto insurance, and satisfactory driving record.
• Must complete a pre-employment drug screening.

Knowledge, Skills, and Abilities

• Musthave computer competency including proficiency with Microsoft Suite andunderstanding of database programs.
• Abilityto type minimum of 40 WPM 40.
• Abilityto consistently deliver outstanding customer service to all internal andexternal customers.
• Abilityto work independently and apply sound judgment and reasoning skills to avariety of situations.
• Abilityto multi-task and collaborate effectively with other personnel to meetdeadlines.
• Abilityto adjust to rapidly changing priorities.
• Strongverbal and written communication, attention to detail, and organizationalskills.
• Stronginterpersonal skills with an ability to work effectively with a diverse rangeof individuals, teams, managers, supervisors, and external customers, as wellas cohesively across departments.
• Abilityto work independently and apply sound judgment and reasoning skills to avariety of situations.
• Abilityto maintain a professional manner and appearance.
• Abilityto travel occasionally overnight.

Work Authorization

Applicants must be currently authorized towork in the US for any employer. Sponsorship is not available for thisposition.

Physical Requirements

The physical demands describedhere are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

Essential and marginal functions may requiremaintaining physical condition necessary for bending, stooping, sitting, walking,or standing for prolonged periods of time; most of time is spent sitting in acomfortable position with frequent opportunity to move about. The employee mustoccasionally lift and/or move up to 25 pounds. Specific vision abilitiesrequired by the job include close vision, distance vision, color vision,peripheral vision, depth perception, and the ability to adjust focus.

Work is performed in an office setting withexposure to computer screens and requires extensive use of a computer,keyboard, mouse, and multi-line telephone system. The work is primarily amodern office setting.

At all times, Ziply Fiber must be yourprimary employer. Unless otherwise prohibited by law, employees may not holdoutside employment nor be self-employed without obtaining approval in writingfrom Ziply Fiber. In holding outside employment or self-employment, employeesshould ensure that participation does not conflict with responsibilities toZiply Fiber or its business interests.

Ziply Fiber requires a pre-employment backgroundcheck as conditions of employment. Ziply Fiber may require a pre-employmentdrug screening.