Manager, OSP Engineering

Ziplyfiber; Washington; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid sick leave

Paid time off

Parental leave

Quarterly performance bonus

Training and development programs

Job summary

A leading internet service provider in the United States is seeking a Manager of Outside Plant Engineering to oversee OSP Engineering activities. This role involves leadership and mentorship of the OSP team, ensuring compliance with quality standards, and coordinating with various stakeholders. Candidates should have at least eight years of OSP experience and possess strong leadership and project management skills. The position offers competitive benefits including medical, dental, and flexible spending accounts.

Qualifications

• Minimum of eight years of outside plant experience including quoting and permitting.
• Ability to mentor and lead others in a team setting.
• Experience with capital budgeting management.

Responsibilities

• Lead OSP Engineering team and manage activities across departments.
• Ensure compliance with safety and quality standards.
• Oversee engineering work orders and ensure accurate cost estimates.

Skills

Leadership skills

Customer service

Project management

Communication

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Suite

Fiber optic network documentation tools

Job description

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, are freshingly great customer experience, and affordable plans that put customers in charge.

As our state‑of‑the‑art fiber network expands, so does our need for team members who can help us grow and realize our goals.

OurCompany Values:

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest, human communication.

Job Summary

The Manager, Outside Plant (OSP) Engineering will be responsible for managing OSP Engineering activities performed by both Ziply employees and engineering vendors, ensuring that work performed meets or exceeds quality standards and projects are completed per design, on‑time and within the allocated budget. This position requires strong teamwork within the Construction Department, as well as cross‑collaboration with other departments across the organization.

Essential Duties and Responsibilities

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Leadership & Team Management

· Lead an Outside Plant (OSP) Engineering team and provide leadership and mentorship through coaching, feedback, development goals and performance management.

· Accountable for the staffing, schedules and compliance associated with OSP engineering and construction activities, along with the safety and quality of work performed.

· Oversee production of all engineering work orders within an assigned geographic area. Ensure engineering work orders are designed in compliance with all company standards, NESC, and municipal requirements, as well as public ROW or utility easements. Confirm project cost estimates are accurate. Release work orders to Construction in time to meet commitment dates.

· Manage Engineering process and documentation through project completion.

Permitting, Coordination & Stakeholder Engagement

· Identify permitting authorities based on proposed routes including municipalities, government entities, utility owners and any other agencies who have authority over the right‑of‑way in which we are proposing to construct. Oversee the completion of necessary permit applications.

· Develop, coordinate, and execute project schedules with contractors, property management, customers, vendors, internal stakeholders, municipalities, and government agencies.

· Coordinate and participate in various internal meetings to ensure communication and alignment of initiatives, information sharing and implementation of best practices.

· Coordinate with State, local municipalities, and utilities.

· Verify contractor’s invoices for accuracy and process to AP in a timely manner.

Other Duties

· Performs other duties as required to support the business and evolving organization.

Required Qualifications

· High school diploma or GED.

· Minimum of eight (8) years of outside plant (OSP) experience, including quoting, permitting and other pre‑construction activities.

· Developed leadership skills, with the ability to mentor and lead others.

· Experience using fiber optic network documentation tools.

· Advanced understanding of the permitting process for railroad, DOT, cities, counties, and pole owners.

· Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.

· Must complete a pre‑employment drug screening.

· Experience managing capital budgets.

Knowledge, Skills, and Abilities

· Must have computer competency including proficiency with Microsoft Suite and understanding of database programs.

· Ability to type minimum of 40 WPM.

· Ability to consistently deliver outstanding customer service to all internal and external customers.

· Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.

· Ability to multi‑task and collaborate effectively with other personnel to meet deadlines.

· Ability to adjust to rapidly changing priorities.

· Strong verbal and written communication, attention to detail, and organizational skills.

· Strong interpersonal skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers, as well as cohesively across departments.

· Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.

· Ability to maintain a professional manner and appearance.

· Ability to travel occasionally overnight.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi‑line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self‑employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self‑employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Ziply Fiber requires a pre‑employment background check as conditions of employment. Ziply Fiber may require a pre‑employment drug screening.