Manager, Operations Strategy & Transformation

Formlabs; Somerville (MA); On-site; USD 135,000 - 220,000; Full time

Benefits offered by this job

Robust equity program

Comprehensive healthcare coverage

401K matching

Generous parental leave

Sabbatical leave

On-site parking

Healthy on-site meals

Professional development

Unlimited 3D prints

Job summary

Formlabs in Somerville, MA is seeking a senior leader to drive operations strategy and transformation for a scaling world-class supply chain. You will translate executive vision into scalable fulfillment systems, optimize global distribution, and lead cross-functional initiatives across multiple regions.

The role demands 10+ years in operations strategy, logistics, and program leadership, with a strong focus on data-driven decisions, stakeholder influence, and continuous improvement.

Qualifications

• 10+ years of progressive experience in operations strategy, logistics, or supply chain.
• Proven track record leading global, complex projects in fast-paced environments.
• Exceptional strategic thinking and problem-solving skills for ambiguity and execution.
• Excellent communication and stakeholder management; ability to influence C-level executives and warehouse managers alike.

Responsibilities

• Lead the global fulfillment and logistics roadmap aligned with growth objectives and margin targets.
• Oversee end-to-end management of heavy-lift transitions (3PL migrations, new warehouse launches, tech integrations).
• Direct cross-functional alignment for NPI and supply chain readiness for global launches across regions.
• Implement a culture of continuous improvement by eliminating bottlenecks in the Order-to-Delivery lifecycle.
• Collaborate with Finance, Sales, and Product leadership on what-if scenario models for market expansion and inventory positioning.
• Advance the global delivery strategy to hyper-accurate ETAs and optimized shipping margins.
• Unify diverse regional requirements into a single global operating model with data-driven processes.
• Mentor and influence a high-performing global team and drive accountability.

Skills

Strategic thinking

Problem solving

Stakeholder management

Leadership

Diplomacy

Education

Bachelor’s degree in Supply Chain Management/Business/Engineering

Tools

ERP/WMS implementations

Shopify Plus

Management consulting

Job description

About Formlabs:

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

Your Impact:

As the Manager, Operations Strategy & Transformation, you will be the "right hand" to our fulfillment leadership, acting as the primary architect for our most critical scaling initiatives. From launching new regional distribution hubs to re-engineering our NPI (New Product Introduction) readiness, you will translate executive vision into the physical reality of a world-class supply chain. If you are a high-level problem solver who thrives on navigating ambiguity and building the systems of the future, come help us shape how cutting-edge technology reaches the world.

What You’ll Do:

• Lead the development and execution of the global fulfillment and logistics roadmap, ensuring all strategic projects align with high-level growth objectives and margin targets.
• Oversee the end-to-end management of "heavy lift" operational transitions, including 3PL migrations, new warehouse launches, and the integration of advanced fulfillment technologies.
• Direct cross-functional alignment for New Product Introductions (NPI), architecting the supply chain readiness plans that ensure seamless global launches across multiple regions.
• Implement a culture of continuous improvement by identifying systemic bottlenecks in our Order-to-Delivery lifecycle and designing scalable solutions to eliminate them.
• Collaborate with Finance, Sales, and Product leadership to build robust "what-if" scenario models for market expansion, carrier shifts, and inventory positioning.
• Drive the evolution of our global delivery strategy, moving the organization toward hyper-accurate "Estimated Delivery Dates" and optimized shipping margins through technical and process innovation.
• Integrate diverse regional requirements into a unified global operating model, ensuring that as we scale, our processes remain consistent, efficient, and data-driven.
• Mentor and influence a high-performing global team, acting as a force multiplier for the leadership team and fostering an environment of accountability and strategic thinking.

About You:

• Bachelor’s degree required, preferably in Supply Chain Management, Business, Engineering, or a related technical discipline; Master’s degree (MBA or MS) strongly preferred.
• 10+ years of progressive experience in operations strategy, logistics, or supply chain, with a proven track record of leading complex, global projects in a fast-paced environment.
• Exceptional strategic thinking and problem-solving skills, with the ability to navigate ambiguity and turn complex challenges into clear, executable plans.
• Excellent communication and stakeholder management skills; a natural "diplomat" who can influence C-level executives and warehouse managers alike.
• A proven ability to act as a strategic partner to leadership, providing the analytical rigor and project management discipline necessary to drive organizational transformation.
• A results-driven leader with a passion for building world-class operations and a commitment to operational excellence.

Bonus Skills:

• Professional certification such as PMP, Lean Six Sigma Black Belt, or APICS CSCP.
• Deep experience with global ERP/WMS implementations and e-commerce ecosystem integrations (e.g., Shopify Plus).
• Prior experience in management consulting or a "Head of Staff" role within a global operations function.

Our Benefits & Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Help us build an inclusive community that will change the face of 3D printing.

Compensation

We are all owners of Formlabs and direct beneficiaries of our success. We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation. Full time employees receive equity, in the form of RSUs. Your financial investment will grow with us in accordance to your impact.

At Formlabs, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.

$135,000 — $220,000 USD