Manager Operations - PA Operations - Johnstown Richland

FirstEnergy; Johnstown (PA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Incentive compensation

401(k) savings plan

Tuition reimbursement

Job summary

FirstEnergy is seeking a Manager, Operations to oversee electric utility services in Johnstown, PA. The successful candidate will lead a team responsible for maintaining safety, compliance, and reliability of electricity delivery. Essential functions include managing line operations, fostering a high-performing safety culture, and developing budgetary controls. Candidates should have a strong leadership background in the electric utility sector, with 7+ years in a relevant field. The role offers competitive compensation and benefits including a pension plan and health insurance.

Qualifications

• 7+ years experience in the electric utility industry preferred.
• Demonstrated track record of safe operations.
• Experience with collective bargaining agreements desirable.

Responsibilities

• Lead the area’s electric utility operations.
• Manage compliance with regulatory requirements.
• Establish and develop working relationships with peers.

Skills

Leadership

Safety culture promotion

Team collaboration

Analytical skills

Technical acumen

Education

Bachelor’s degree preferred

Equivalent training or experience

Job description

FirstEnergy at a Glance

We are a forward‑thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence and is headquartered in Akron, Ohio. We operate one of the nation’s largest investor‑owned electric systems, with more than 24,500 miles of transmission lines that connect the Midwest and Mid‑Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

Job Description

This position is for a Manager, Operations responsible for the Johnstown Richland/Somerset areas. The selected candidate may report to any of these locations. The Manager serves as a leader for the area’s 24/7/365 electric utility operations, managing the lines organization, and is responsible and accountable for the safe and reliable delivery of electricity in compliance with regulatory requirements and ensuring future sustainability of operations. The Manager will plan, organize, direct and review activities within the regional area, ensuring compliance with all applicable regulatory, operational, procedural, and budget guidelines. The role provides leadership consistent with core values – safety, DE&I, ethical and compliant behavior, stewardship, and customer service. The position requires significant field and administrative responsibilities and includes leading emergency and urgent response efforts.

Job Duties

• Foster a high‑performing safety culture where employees own, promote, and reinforce safe behaviors and feel empowered to speak up.
• Establish and develop substantive working relationships with peers, staff and union leadership, and create an environment that enhances FirstEnergy’s culture of safety, compliance, inclusion, accountability, and innovation.
• Initiate and monitor implementation of appropriate safety and environmental safeguards in accordance with applicable regulations to eliminate or reduce hazards and impacts.
• Serve as a member of the management team and participate in the development and implementation of goals, objectives, priorities, policies, procedures, project prioritization and problem resolution.
• Plan, organize, control, integrate and evaluate the work of the operational group, compile and assess data to review progress of work, and provide support as needed.
• Work with the director, other managers and supervisors to engage employees in establishing and achieving milestones and benchmarking measures for safety, reliability, customer service, financial performance, and compliance.
• Interpret and apply collective bargaining agreements and company policies.
• Respond to customer complaints and formal regulatory authority inquiries.
• Oversee preparation and subsequent control of area budget for personnel, material, equipment, construction, operations and maintenance.
• Plan, organize, develop and monitor the performance of assigned supervisors and staff, establishing performance requirements and personal development targets, monitor performance and provide direction for improvement.
• Engage with employees and union leadership to create a culture of inclusion and teamwork.
• Recommend appropriate staffing levels and promote developmental assignments for high‑potential employees to ensure succession and career development opportunities.
• Coordinate response efforts and assist in the emergency outage restoration process.

Qualifications

• Highly motivated and approachable leader with a demonstrated track record of safe operations excellence and people leadership.
• Functions independently and as part of a team, communicates and drives positive change and continuous improvement.
• Demonstrated learning agility and ability to develop technical acumen and working knowledge of distribution operations.
• Seven (7) years’ experience in the electric utility industry highly preferred – distribution engineering, transmission, line construction, maintenance practices, with performance in a leadership capacity. Equivalent training and experience in progressive leadership roles will be considered.
• Bachelor’s degree preferred. Equivalent training or experience will be considered.
• Experience administering collective bargaining agreements and HR policies fairly and equitably for all employees is highly desirable.

Ability To

• Lead by example, facilitate and lead teams through change and promote trust and integrity.
• Analyze complex issues and strategies, reaching sound, fact‑based conclusions and recommendations.
• Evaluate departmental practices and recommend improvements; develop and implement appropriate procedures and controls.
• Exercise independent judgment and political acumen within general policy guidelines.
• Maintain effective working relationships with all levels of employees.
• Operate and learn various computer applications.

Benefits, Compensation & Workforce Diversity

We reward individual and team efforts through a total rewards philosophy that includes competitive pay, incentive compensation, a company‑sponsored pension plan, 401(k) savings plan with matching employer contribution, and a choice of medical, prescription drug, dental, vision and life insurance programs. Skills development training with tuition reimbursement is also offered.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Safety

Safety is a core value for FirstEnergy and is essential to all our business activities. We ensure employees have the tools, information, and processes to perform their duties in a safe manner for themselves, coworkers, customers, and the public. Our goals are to maintain an accident‑free, injury‑free workplace and promote public safety, in pursuit of world‑class safety standards.

Position Classification

Exempt