Manager, Operations

FreightPath, Inc.; Whitestown, Northern (IN, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan with company match

Holiday pay and accrued PTO

Medical, dental, vision, and voluntary

Basic life insurance

Basic AD&D coverage

Supplemental Life and AD&D

Disability coverage

Paid parental leave

Bereavement and jury duty

Job summary

FedEx Supply Chain, Inc. is seeking an Operations Manager to lead daily plans, allocate resources, and ensure safety, quality, and efficiency across KPIs.

You will direct multiple shifts, manage budgets, and foster a culture of teamwork and continuous improvement. The role requires a bachelor's in logistics or industrial engineering, 3 years supervisory experience, and experience with WMS, QDM, LMS, and P&L.

Qualifications

• Bachelor's degree in Logistics, Industrial Engineering, or related field.
• Military rank E-6 to E-7 or O-2 to O-3 may be considered in lieu of degree.
• Minimum of 3 years of supervisory experience, preferably in a logistics environment.
• Experience managing WMS, QDM, LMS, P&L, and talent development.

Responsibilities

• Manage at least two full-time exempt direct reports, including hiring, coaching, development, recognition, and performance management.
• Direct all operational aspects of the facility across multiple shifts.
• Monitor and evaluate productivity goals daily to ensure targets are met.
• Promote and reinforce the company's teammate culture throughout the facility.
• Ensure achievement of production, quality, and safety objectives.
• Review and validate production and inventory reports for accuracy.
• Coordinate with the Core Excellence Program and conduct regular audits for compliance.
• Plan and manage operational budgets, including staffing levels, overtime, and headcount.
• Lead initiatives to improve inventory accuracy and shipment/loading precision.
• Implement process improvement programs using Quality Driven Management (QDM) methodologies.
• Support the General Manager with special projects as needed.
• Oversee daily activities of 40--100 team members, inspiring performance in productivity, safety, quality, and teamwork.
• Collaborate cross-functionally to drive optimal productivity and inclusive workplace culture.
• Develop, maintain, and improve performance plans; identify and implement process enhancements.
• Promote a safe work environment through training and accident preparedness initiatives.

Skills

Leadership

Logistics

Team management

Six Sigma

Budget planning

P&L exposure

Cross-functional collaboration

Analytical mindset

Communication

Education

Bachelor's degree in Logistics or Industrial Engineering

Military rank substitution (E-6 to E-7 / O-2 to O-3)

Tools

WMS

QDM

LMS

P&L management

Job description

The Operations Manager is responsible for the safe and effective execution of daily operational plans and strategies. This role leads and allocates resources, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. The Operations Manager is accountable for product safety, quality, and legality while fostering a culture of teamwork and continuous improvement.

Primary Responsibilities

• Manage at least two full-time exempt direct reports, including hiring, coaching, development, recognition, and performance management.
• Direct all operational aspects of the facility across multiple shifts.
• Monitor and evaluate productivity goals daily to ensure targets are met.
• Promote and reinforce the company's teammate culture throughout the facility.
• Ensure achievement of production, quality, and safety objectives.
• Review and validate production and inventory reports for accuracy.
• Coordinate with the Core Excellence Program and conduct regular audits for compliance.
• Plan and manage operational budgets, including staffing levels, overtime, and headcount.
• Lead initiatives to improve inventory accuracy and shipment/loading precision.
• Implement process improvement programs using Quality Driven Management (QDM) methodologies.
• Support the General Manager with special projects as needed.
• Oversee daily activities of 40--100 team members, inspiring performance in productivity, safety, quality, and teamwork.
• Collaborate cross-functionally to drive optimal productivity and inclusive workplace culture.
• Develop, maintain, and improve performance plans; identify and implement process enhancements.
• Promote a safe work environment through training and accident preparedness initiatives.

Education and Experience

• Bachelor's degree in Logistics, Industrial Engineering, or related field preferred.
• Military rank of E-6 to E-7 or O-2 to O-3 may be considered in lieu of degree.
• Minimum of 3 years of supervisory experience, preferably in a logistics environment.
• Experience managing WMS, QDM, LMS, P&L, and talent development.

Skills and Competencies

• Demonstrated leadership with the ability to lead other leaders.
• Strong organizational and prioritization skills.
• Analytical mindset with experience in Six Sigma or quality management methodologies; Green Belt certification preferred.
• Proven team-building and cross-functional collaboration experience.
• Budget planning and P&L exposure a plus.
• Excellent verbal and written communication skills.

Physical & Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only).

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [e-mail] .

Perks and Benefits at FedEx Supply Chain (FSC)

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
• 401(k) plan with company match after 1 year
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Life at Fedex

Employer Privacy Policy

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

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