Manager of Video Production Services

Mills James, Inc.; Hilliard (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

AnthemERC health and wellness plan

Guardian dental and vision insurance

401(k) with discretionary company mark

Paid time off and paid companyholidays

Job summary

Mills James, Inc. seeks a visionary Manager of Video Production Services to lead our Video and Broadcast and Field and Studio production teams. This senior role shapes production services strategy and drives growth, profitability, and innovation across the department.

You will oversee people, processes, resources, and planning, collaborating with clients, producers, technical staff, freelancers, and leadership to ensure exceptional project delivery from concept to final execution.

Qualifications

• Seven or more years of progressive experience in video production, broadcast, agency, live event, corporate media, or related production environments.
• Leadership experience managing production teams and largescale projects.
• Strong understanding of production workflows, scheduling, and resource management.
• Experience with budgeting, forecasting, estimating, pricing, and profitability management.
• Excellent communication, organization, and problemsolving skills.
• Demonstrated ability to balance client service, operational excellence, production quality, and financial performance.

Responsibilities

• Lead high-performing teams of producers, staff, and freelancers.
• Drive production excellence across field, studio, and remote productions.
• Guide client success from concept to delivery.
• Build better operations by improving workflows, scheduling, and standards.
• Own department budgets, forecasting, pricing, estimating, and profitability.

Skills

Leadership experience

Budgeting & forecasting

Scheduling & resource management

Communication skills

Problem solving

Client relationship management

Education

Degree in Media Production or related field

Job description

At Mills James, we don't just produce videos. We create experiences that inspire audiences, elevate brands, and tell stories that matter.

Behind every successful production is a team of talented professionals working together to deliver exceptional results. We're seeking a visionary and hands‑on Manager of Video Production Services to lead our Video and Broadcast and Field and Studio production teams, and help shape the future of production services at Mills James.

This Is More Than a Production Management Role

This is an opportunity to lead a department, influence company strategy, build exceptional teams, and drive operational excellence across a fast‑paced production environment.

As the senior operational leader for production services, you'll oversee the people, processes, resources, and planning that bring creative ideas to life. You'll work closely with clients, producers, technical staff, freelancers, and executive leadership to ensure every project is delivered with excellence while supporting growth, profitability, and innovation.

What You'll Do

Lead High-Performing Teams

Develop and inspire a team of producers, production assistants, technical crew members, and freelance professionals. Foster a culture that values creativity, accountability, collaboration, and continuous improvement. Provide coaching, mentorship, performance feedback, and career development opportunities for team members.

Drive Production Excellence

Own the operational success of field, studio, and remote productions. Ensure the right people, equipment, facilities, and resources are aligned to meet project objectives while maintaining quality, efficiency, and client satisfaction.

Guide Client Success.

Serve as a trusted advisor to clients throughout the production process. Help shape production approaches, budgets, schedules, and execution strategies while ensuring an exceptional client experience from concept to delivery.

Build Better Operations

Continuously improve workflows, resource utilization, scheduling processes, and production standards. Identify opportunities to increase efficiency, scalability, quality, and profitability across the department.

Own Business Performance

Manage department budgets, forecasting, utilization, pricing strategy, estimating accuracy, and profitability. Monitor operational performance and implement improvements that support sustainable growth and financial success.

What Success Looks Like

In this role, you'll help:

• Build a stronger and more engaged production team
• Improve scheduling efficiency and resource utilization
• Increase project profitability and estimate accuracy
• Strengthen client relationships and retention
• Drive department growth and operational scalability
• Develop future production leaders
• Shape the longterm vision for production services at Mills James

Who You Are

You're part strategist, part coach, part operational leader, and part production expert.

You understand how creative work gets done, but you also know how to build systems, manage resources, develop people, and drive business performance.

Required Qualifications

• Seven or more years of progressive experience in video production, broadcast, agency, live event, corporate media, or related production environments
• Leadership experience managing production teams and largescale projects
• Strong understanding of production workflows, scheduling, and resource management
• Experience with budgeting, forecasting, estimating, pricing, and profitability management
• Excellent communication, organization, and problemsolving skills
• Demonstrated ability to balance client service, operational excellence, production quality, and financial performance

Preferred Qualifications

• Degree in Media Production, Communications, or a related field
• Experience supporting agency, corporate, or marketing clients
• Familiarity with production budgeting and estimating tools
• Live broadcast, remote television, or multilocation production experience

Why Mills James?

Create Meaningful Work

Every day, our teams help organizations connect, communicate, educate, and inspire through compelling content and experiences.

Lead Exceptional Talent

Work alongside passionate producers, creative professionals, technical specialists, storytellers, and innovators who love what they do.

Make a Real Impact

This role offers significant visibility and influence within the organization. Your leadership will directly shape operations, culture, client experience, and business performance.

Benefits:

• Competitive salary
• AnthemERC health and wellness plan
• Guardian dental and vision insurance
• 401(k) with discretionary company match
• paid time off and paid company holidays