Manager of Transportation

SE Independent Delivery Services, Inc.; Brookshire (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

SE Independent Delivery Services, Inc. is seeking a hands-on Delivery Operations Manager in Texas to oversee delivery and shuttle operations, coordinate with contractors, and ensure on-time, compliant route execution.

The role requires supervising staff, maintaining safety standards, and collaborating across departments. You will monitor routes using Dispatch Track/Motive, recruit hourly staff, and drive continuous performance improvements while managing changing workloads and extended hours as

Qualifications

• Minimum 1 year of related experience including supervision
• Excellent verbal and written communication skills with all levels within the organization
• Excellent organizational skills with ability to handle multiple priorities and deadlines
• Proficient with email and Microsoft Office (Excel and Word) and ability to learn new systems
• Detail oriented and able to work under pressure and changing workflows
• Ability to work extended hours as needed

Responsibilities

• Manage delivery and shuttle operations to ensure routes and deliveries are accurately executed
• Travel to drop yards, meet contractors, and provide visit recaps
• Review routes and linehaul assignments
• Monitor deliveries and routes in Dispatch Track/Motive from start to finish
• Collaborate with Store Management, Customer Care and other departments daily
• Enforce safety procedures by inspecting equipment, logs, DVIRs, and Hours of Service records
• Recruit, motivate, and retain hourly associates; conduct performance evaluations
• Hold direct reports accountable and perform disciplinary actions as needed
• Perform other duties as required

Skills

Supervision

Communication

Organization

Computer literacy

Excel

Word

Learning new systems

Education

High school diploma or equivalent

Tools

Dispatch Track/Motive

Job description

• Manages Delivery and/or Shuttle Operations and ensures routes and deliveries are accurately executed.
• Travels to drop yards in assigned areas and meet with contractors with potential day trips and overnight visits. Provides recaps on the visit details.
• Reviews routes and linehaul assignments.
• Monitors all deliveries and routes in Dispatch Track/Motive from start to finish.
• Works closely with other transportation managers, ensuring routes and deliveries are accurately executed.
• Ensures safety procedures are met or exceeded by inspecting equipment, logs, DVIR’s, and Hours of Service records.
• Manages and monitors performance metrics- including survey, HOS, safety scores and Dispatch Track.
• Partners directly with Independent Contractors.
• Interacts heavily with Store Management, Customer Care and other departments within client’s operations daily.
• Works with all levels of management to build a positive work environment and improve team morale.
• Recruits, motivates and retains a team of hourly associates.
• Holds direct reports accountable for individual and team performance. Completes disciplinary actions and performance evaluations.
• Performs other duties as required.

What we require:

• High school diploma or equivalent
• Minimum of 1 year of related experience including supervision.
• Excellent verbal and written communication skills with ability to effectively communicate with all levels within the organization, with agencies and vendors.
• Excellent organizational skills with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow.
• Must be computer literate including use of E-mail and Microsoft applications including Excel and Word; Ability to learn new systems as needed.
• Detail oriented, flexible with continuous process/system change with an ability to handle a high pressure, deadline heavy environment.
• Ability to work extended hours may be required to meet deadlines, handle unusual workloads or to accomplish organizational priorities
• Ability to work in different environments such as offices, cross dock, warehouse and/or yard with no building.