Manager of Software Engineering-Business Banking

JPMorgan Chase; Columbus (OH); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorganChase invites you to join the Business Banking Technology team in Columbus to advance secure, scalable digital solutions for small businesses. You will shape technical direction, modernize core capabilities, and raise engineering standards across squads.

As a Manager of Software Engineering, you will own complex services, influence architecture, mentor engineers, and partner with business, product, and operations teams to deliver resilient platforms and excellent client experiences.

Qualifications

• 5+ years of software engineering experience in large-scale environments.
• Hands-on with microservices and API design.
• Experience with Kafka and event-driven architectures.
• Strong SQL and NoSQL data modeling.
• Experience with AI-assisted development tools is a plus.

Responsibilities

• Lead design and delivery of complex full-stack services across Java/Spring Boot and React/Angular.
• Drive event-driven patterns using Kafka, including retries, idempotency, and DLQ handling.
• Improve CI/CD gates, automated testing, and release readiness.
• Own production reliability: reduce incidents and improve MTTR.
• Enhance observability with metrics, dashboards, logs, and alerts.
• Mentor engineers through reviews and coaching to promote reusable patterns.
• Collaborate with product/ops/engineering to align plans and manage risk.
• Advocate responsible AI practices and secure coding standards.

Skills

Java (8+)

Spring Boot

React/Angular

Kafka

SQL

NoSQL databases

Cloud AWS

Leadership/mentoring

Education

Bachelor's degree in Computer Science or related field

Tools

CI/CD pipelines

Observability tools

Docker/Kubernetes

Job description

Join our Business Banking Technology team and help build secure, stable, and scalable digital solutions that enable small businesses to manage their finances and achieve their goals. You will shape technical direction, modernize core capabilities, and raise the bar for engineering excellence across a growing organization.

As a Manager of Software Engineering at JPMorganChase within Community and Consumer Banking - Business Banking Technology, you will own complex services and end-to-end delivery, influence architecture across squads, and drive engineering practices that improve quality, reliability, and speed to market. You will partner closely with business, product, and operations teams to deliver resilient platforms and exceptional client experiences.

Job responsibilities

• Lead technical design and delivery of complex full-stack capabilities across services and user experiences (Java and Spring Boot with React or Angular)
• Drive event-driven architecture patterns using Kafka, including idempotency, retries, ordering, schema evolution, and dead-letter queue handling
• Establish and continuously improve engineering practices, including automated testing strategy, continuous integration/continuous delivery (CI/CD) quality gates, and release readiness
• Own production excellence by reducing incidents, improving root cause analysis prevention, tuning performance, and strengthening operational readiness
• Improve observability by defining actionable metrics, dashboards, logs, and alerts using industry-standard monitoring and telemetry tooling
• Mentor engineers through design reviews, pairing, and technical coaching while influencing standards and reusable patterns across squads
• Partner across product, operations, and engineering teams to align delivery plans, manage technical risk, and deliver measurable outcomes
• Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Advanced hands‑on experience building microservices and APIs using Java (8+) and Spring Boot in large‑scale environments
• Strong full‑stack engineering depth with modern web frameworks (React or Angular) and pragmatic API/UI design tradeoffs
• Proven experience building and operating event‑driven systems with Kafka, including reliability patterns (retries, idempotency, ordering, and dead‑letter queues)
• Solid database skills using Structured Query Language (SQL), including data modeling, query optimization, and performance tuning
• Experience with NoSQL data stores (for example Cassandra, DynamoDB, or Elasticsearch), including data modeling for scale and reliability
• Experience designing resilient, highly available architectures, including failure‑mode analysis, recovery strategies, and secure engineering practices (authentication/authorization, secure APIs, data protection, dependency hygiene)
• Demonstrated experience leading effective use of enterprise‑authorized AI‑assisted software development tools within the work environment (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
• Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching senior engineers/leads on compliant usage patterns and controls

Preferred qualifications, capabilities, and skills

• Experience building client‑facing digital products in banking, lending, payments, or small‑business platforms
• Experience deploying and operating services on cloud platforms such as Amazon Web Services (AWS) and/or Cloud Foundry, including modern delivery pipelines
• Experience with service reliability practices such as service‑level objectives, capacity planning, and operational automation
• Familiarity with Payment Card Industry Data Security Standard (PCI DSS) requirements and secure‑by‑design engineering practices
• Relevant cloud or security certifications aligned to the role's focus areas

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non‑profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.