Manager of Sales Support - Kroger

shankmanandassociates; Erlanger (KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Shankman & Associates, located in Erlanger, Kentucky, is looking for a dedicated Sales Support Coordinator to assist Business Managers in the sales process. This role involves leading the Sales Support Team, managing timelines, preparing sales presentations, and compiling sales materials.

The ideal candidate will have a Bachelor's degree in Business or Marketing, along with 2 to 5 years of customer service or sales administrative experience. A hybrid work environment is offered, providing flexibility between remote and in-office work.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field or similar work experience.
• 2 - 5 years of customer service or sales administrative support preferred.
• General Computer knowledge and skills.
• Experience with Microsoft Office products a must.

Responsibilities

• Lead, Train and Develop Kroger Sales Support Team.
• Manage and communicate timelines for Kroger Team Processes.
• Assist with calculating and submitting sales forecasts & trackers.
• Sales Presentation Preparation.
• Compile Sales Materials.
• Work with Customers to resolve order or pricing issues.

Skills

Leadership

Time Management

Judgment and Decision Making

Active Listening

Accuracy

Communication

Education

Bachelor’s degree in Business, Marketing, or related field

2 - 5 years of customer service or sales administrative support

Tools

Microsoft Office

Job description

Shankman & Associates is a regional, full service, CPG broker covering all classes of trade, in an eight state, Midwestern geography. In business for over 40 years, Shankman & Associates prides itself in representing leading national manufacturers, while fostering an entrepreneurial environment suited for the best and brightest associates. Company culture is focused on results, professionalism, service, respect, and kindness. Shankman & Associates is actively expanding its team, and is looking for strategic, high-energy, quality people aligned with our culture.

Job Summary

Perform all functions to assist Business Managers in the selling process by effectively using the Sales Information Systems and providing all the administrative support necessary.

Essential Duties and Responsibilities

• Lead, Train and Develop Kroger Sales Support Team
• Manage and communicate timelines for Kroger Team Processes
• Assist with calculating and submitting sales forecasts & trackers
• Pre-Appointment Preparation
• Sales Presentation Preparation
• Compile Sales Materials
• Post-Appointment Follow Up
• Complete Customer Forms accurately
• Post Reports, Promotions and Pricing on SharePoint
• Work with Customers to resolve order or pricing issues
• Interface with Customer's systems
• All Other Sales Support Functions, as needed

Competencies

• Leadership
• Time Management
• Judgment and Decision Making
• Active Listening
• Accuracy
• Communication

Qualifications

• Bachelor’s degree in Business, Marketing, or related field. (Or similar work experience)
• 2 - 5 years of customer service or sales administrative support preferred.
• General Computer knowledge and skills.
• Experience with Microsoft Office products a must

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires frequent sitting, standing and walking in an office environment. Must be able to use a computer and other office equipment for extended periods of time. While performing the duties of this job, the employee is frequently required to talk to and convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Required to hear at normal speaking levels with or without correction and can receive detailed information through oral communication. May be required to stand, particularly for sustained periods of time. Will move about on foot to accomplish tasks. Use hands to handle or feel and reach with hands and arms. Use fingers to pick, pinch or type. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hybrid work environment with flexibility for remote and in-office work. Sitting for prolonged periods of time are critical. Frequent use of company communication devices is required such as a computer, phone, and other office electronics. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.