Manager of Sales Support

Superior Environmental Solutions, LLC; Olde West Chester (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading environmental services company in Ohio is seeking a Manager of Sales Support responsible for overseeing the proposal and quoting functions. The ideal candidate will possess solid financial analysis skills and experience in managing sales support teams. This role requires a strong ability to drive improvements across various departments while maintaining customer satisfaction. Competitive salary and full-time on-site work in a dynamic environment.

Qualifications

• 5+ years of experience in financial and business planning and analysis.
• Extensive data analysis, modeling, and reporting experience.
• Strong financial analysis skills and ability to work in a fast-paced environment.

Responsibilities

• Oversee the proposal and quoting function of the Company.
• Support the Vice President of Sales and Marketing.
• Supervise and manage team workflows to ensure efficiency.

Skills

Financial analysis

Data analysis

Team-oriented

Communication

Education

Undergraduate degree in Business Management, Finance, or Economics

Tools

PowerPoint

MS Excel

Job description

Overview

The Manager of Sales Support is responsible for overseeing the proposal and quoting function of the Company, evaluating customer sales and financial performance, and supporting revenue-generating and profitability analyses. The Manager of Sales Support and Business Analytics’ specific responsibilities include, but are not limited to the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain responsibility for the creation of key reporting metrics, as well as supporting the tracking of metrics to strategic initiatives.
• Candidates should possess strong financial analysis skills, a passion for learning, and the ability to work in a fast-paced, team-oriented environment.
• Partner cross-functionally to identify and resolve process inefficiencies and inconsistencies to drive continuous improvements across the organization.
• Support the Vice President of Sales and Marketing with increasing sales success by ensuring the business has highly skilled sales support team(s) in place to drive sales demand, while maintaining an excellent implementation function to on-board new sales successes.
• Supervise and manage team workflows to ensure efficiency within the team is maintained, as well as maintaining high internal service levels.
• Facilitate internal meetings to gather key customer data/information, and develop analytical reviews.
• Communicate with other internal departments to maximize efficiency. Communicate pricing format and requirements to business management team and provide input on the development of pricing strategies. Solicit competitive pricing/technical information from sales team.
• Oversee customer onboarding including: prequalification process, portal access, contractual agreements, creation of SKUs to support new service offerings, identify and communicate customer specific billing requirements.
• Support Sales by providing updated pipeline data and Quarterly Business Review (QBR) presentations.
• Manage and maintain pricing data across 80+ custom price books, requiring advanced data manipulation skills and expertise in tools such as Dataloader.io for bulk uploads, ensuring accuracy and efficiency in price book and quote updates
• Manage and customize Ironclad, the company’s contract management system, by designing workflows, optimizing processes, and implementing system enhancements to improve efficiency.
• Oversee customer onboarding, including the prequalification process, portal access, contractual agreements, SKU creation for new service offerings, and the identification of customer-specific billing requirements.

Qualifications

• Undergraduate degree in Business Management, Finance, or Economics, or relevant experience.
• 5+ years of experience in financial and business planning and analysis.
• Extensive data analysis, modeling, and reporting experience.
• Strong financial analysis skills, a passion for learning, and the ability to work in a fast-paced, team-oriented environment.
• Advanced proficiency with key software, including PowerPoint and analytical features of MS Excel.
• High integrity.

Preferred Skills

• People management and leadership experience.
• Tactical resolution capabilities.
• Ability to influence across multiple branches throughout the organization.
• Technical competencies in systems and reporting best practices, CRM systems implementation and training
• Ability to plan, prioritize and deliver in a dynamic work environment.

Competencies

• Industry Knowledge
• Business Acumen
• Data and Detail-Oriented
• Ability to Manage Direct Reports and Indirect Relationships
• Ability to Manage Competing Priorities and Deadlines

Job Demands and Work Environment

• Data and Detail-Oriented
• Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m., or as needed.
• Onsite at corporate business location full time, which is necessary for job function and to facilitate interaction with management and co-workers.
• Some travel required as needed.
• Frequent walking, standing, and sitting for extended periods.

About us

Superior Environmental Solutions (SES) is a leading provider of industrial and environmental services throughout the Midwest. Founded in 1999, the company operates in multiple states across the Midwest. Our services include water blasting, tank cleaning, emergency response, vacuum truck services, waste management, transportation, and hazardous waste disposal. SES is committed to providing responsive and quality service to manufacturers in an array of industries.

Our team members are the most important asset and the strength to our organization. Our in-house and on-going training programs ensure that all SES employees are well educated in OSHA regulations and SES specific operational policies. SES is focused on safety and committed to exceeding our customer’s expectations in every way.

We are an Equal Opportunity Employer.