Manager of Retail Outlet Store & Sustainability

Ohio Valley Goodwill Industries; Steubenville (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Manager for their Retail Outlet Store and Sustainability Program. This role involves strategic oversight of a high-volume thrift outlet and recycling operations, aimed at maximizing revenue and minimizing landfill contributions. You'll lead a multifunctional team, develop operational strategies, and engage with the community to promote sustainability. If you have a passion for retail management and sustainability, this is a rewarding opportunity to make a significant impact in your community.

Qualifications

• 5+ years in retail management or sustainability-focused roles.
• Strong knowledge of recycling best practices and salvage markets.

Responsibilities

• Oversee daily operations of thrift outlet store and recycling.
• Manage relationships with salvage brokers and optimize product placement.

Skills

Retail Management

Sustainability Practices

Vendor Management

Team Leadership

Financial Analysis

Education

Bachelor’s degree in Business

Bachelor’s degree in Sustainability

Bachelor’s degree in Environmental Science

Job description

Manager of Retail Outlet Store & Sustainability

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Manager of Retail Outlet Store & Sustainability

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Department: Operations / Sustainability

Reports To: Director Logistics & Operations

Location: Woodlawn – Building C

Position Summary:

The Manager of the Thrift Outlet Store and Sustainability Program is responsible for the strategic and day-to-day oversight of a high-volume thrift outlet store, integrated recycling program, and salvage brokerage operations. This position ensures that all efforts are aligned to maximize revenue, enhance operational efficiency, and minimize landfill contributions. The manager serves as the senior leader of a multifunctional facility, driving performance across outlet sales, recycling streams, and salvage product sales through effective team leadership, vendor relations, and data-driven decision-making.

Key Responsibilities:

Operational Leadership

• Oversee the daily operations of the thrift outlet store and co-located recycling/salvage operations
• Develop and implement operational strategies to improve throughput, quality control, and financial performance
• Ensure compliance with safety, environmental, and organizational standards
• Monitor inventory flow, pricing strategies, and merchandising approaches aligned with secondary market demands
  
  

Sustainability & Recycling Program Oversight

• Manage and expand the organization’s recycling and landfill diversion initiatives
• Track and report on diversion rates and environmental impact metrics
• Identify and implement new streams for materials recovery and reuse
  
  

Salvage Brokerage & Vendor Relations

• Maintain and grow productive relationships with salvage brokers, recyclers, and secondary market buyers
• Negotiate favorable contracts and pricing for all outgoing salvage goods and recyclable materials
• Monitor market trends to optimize product placement in appropriate resale or salvage channels
  
  

Team Management

• Hire, train, supervise, and evaluate staff across outlet and recycling functions
• Create and manage team schedules to ensure coverage and efficiency
• Drive a positive, performance-based culture rooted in accountability, respect, and development
  
  

Customer & Community Engagement

• Ensure a clean, safe, and welcoming environment for customers
• Resolve customer concerns professionally and in alignment with organizational values
• Promote the mission of sustainability and reuse within the community and among customers
  
  

Financial & Performance Accountability

• Manage budget, payroll, and operating costs to ensure profitability
• Analyze sales data, diversion rates, and other KPIs to make informed business decisions
• Prepare and present reports to senior leadership on operational and environmental performance
  
  

Qualifications:

• Education: Bachelor’s degree in Business, Sustainability, Environmental Science, Supply Chain, or related field preferred. Equivalent experience considered
• Experience: Minimum 5 years of experience in retail management, warehouse operations, or sustainability-focused environments, including team supervision
• Strong knowledge of salvage markets, recycling best practices, and resale operations
• Proven ability to negotiate, manage vendor relationships, and drive operational improvements
• Excellent leadership, communication, and organizational skills
  
  

Working Conditions:

• Fast-paced, physically active environment including warehouse and retail floor
• Requires standing, walking, lifting up to 50 lbs, and use of standard office and warehouse equipment
• Occasional travel to broker sites or sustainability conferences may be required
  
  

If you’re looking for a rewarding, fulfilling experience, please join our team!!

Please complete application and attach resume with detailed work experience.Incomplete applications will not be considered for the position.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Internet Publishing

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