Manager of Research & Knowledge Management

Moore & Van Allen, PLLC; Charlotte (NC); On-site; USD 110,000 - 170,000; Full time

Job summary

Moore & Van Allen PLLC in Charlotte, NC seeks an experienced Manager of Research & Knowledge Management to lead the library, oversee collections, systems, staff, and services, and partner with attorneys and leadership. The role is hands-on and in-person, requiring collaboration with vendors and external library partners.

The ideal candidate has a MLIS and at least five years in a law library or legal research setting, strong knowledge of legal bibliography, and proven supervisory experience.

Qualifications

• MLIS or equivalent required.
• 5+ years in a law library or legal research environment required.
• Strong knowledge of legal bibliography, legal research, and law library operations.
• Demonstrated supervisory and people management experience required.

Responsibilities

• Administer library collection and vendor management, including contracts for resources.
• Provide research support to attorneys and staff; lead training on tools and resources.
• Train, supervise, and evaluate library staff; manage budget for print/electronic resources.
• Maintain automated catalog and oversee circulation; ensure ongoing instruction in resources.
• Support knowledge management initiatives and space planning; collaborate with leadership and external partners.

Skills

Library leadership

Research services

Budget management

Vendor relations

Training & onboarding

Education

Master’s degree in Library and Information Science (MLIS)

Tools

Integrated Library System (ILS)

Electronic resources management

Job description

Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced Manager of Research & Knowledge Management to join its Charlotte, NC office. This role is responsible for managing the library's collection, systems, staff, services, and physical space, while serving as a trusted research and knowledge partner to attorneys and staff across the firm. This is a hands-on, interactive position requiring regular, in-person presence and close collaboration with attorneys, leadership, vendors, and external library partners.

What You’ll Do:

Library Collection & Vendor Management

• Develop, evaluate, and manage print and electronic legal resources
• Research, recommend, and negotiate contracts for new legal research products and databases
• Analyze usage data to optimize resources and proactively manage costs
• Maintain strong relationships with legal publishers and vendors

Research Services & Knowledge Management

• Administer online research and reference services, including reimbursement programs
• Provide research support to attorneys and staff as needed
• Lead training and onboarding on legal research tools and library resources
• Remain current on emerging trends in legal research, library science, and knowledge management

Leadership & Operations

• Train, supervise, and evaluate library team members
• Prepare and manage the library budget, including expense analysis for print and electronic resources
• Maintain an up-to-date automated catalog and oversee circulation
• Ensure attorneys and staff receive ongoing instruction in library resources

Technology & Space Planning

• Maintain deep understanding of library and knowledge management technologies
• Make recommendations to improve systems, tools, and workflows
• Support firm leadership with library-related space planning initiatives

Collaboration

• Coordinate interlibrary loan services with external firms, law schools, and professional organizations
• Work closely with attorneys, staff, and firm leadership to align library services with business needs

What We’re Looking For:

• Master’s degree in Library and Information Science (MLIS) or equivalent required
• 5+ years of experience in a law library or legal research environment required
• Strong knowledge of legal bibliography, legal research, and law library operations
• Demonstrated supervisory and people management experience required

Physical Requirements:

• Light/Medium Exert force 10-20 lbs., frequently; Ability to retrieve and replace objects from shelves of up to eight feet high.
• Prolonged standing, frequently lift, carry, push, pull, or move objects are essential to the role.
• Frequent standing, walking, pushing, pulling, carrying, reaching, handling, and repetitive fine motor activities.
• Occasionally required to bend and stoop, grasping, twisting, reaching, climbing, balancing, crawling, and kneeling.
• The work requires activities occasionally involving the use of portable equipment such as carts, dollies and/or hand trucks.

May need to occasionally work more than the standard 40 hours per week to accomplish essential duties of the position.

Equal Employment Opportunity Employer.