Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced Manager of Research & Knowledge Management to join its Charlotte, NC office. This role is responsible for managing the library’s collection, systems, staff, services, and physical space, while serving as a trusted research and knowledge partner to attorneys and staff across the firm. This is a hands‑on, interactive position requiring regular, in‑person presence and close collaboration with attorneys, leadership, vendors, and external library partners.
What You’ll Do:
Library Collection & Vendor Management
- Develop, evaluate, and manage print and electronic legal resources
- Research, recommend, and negotiate contracts for new legal research products and databases
- Analyze usage data to optimize resources and proactively manage costs
- Maintain strong relationships with legal publishers and vendors
Research Services & Knowledge Management
- Administer online research and reference services, including reimbursement programs
- Provide research support to attorneys and staff as needed
- Lead training and onboarding on legal research tools and library resources
- Remain current on emerging trends in legal research, library science, and knowledge management
Leadership & Operations
- Train, supervise, and evaluate library team members
- Prepare and manage the library budget, including expense analysis for print and electronic resources
- Maintain an up-to-date automated catalog and oversee circulation
- Ensure attorneys and staff receive ongoing instruction in library resources
- Maintain deep understanding of library and knowledge management technologies
- Make recommendations to improve systems, tools, and workflows
- Support firm leadership with library-related space planning initiatives
- Coordinate interlibrary loan services with external firms, law schools, and professional organizations
- Work closely with attorneys, staff, and firm leadership to align library services with business needs
What We’re Looking For:
- Master’s degree in Library and Information Science (MLIS) or equivalent required
- 5+ years of experience in a law library or legal research environment required
- Strong knowledge of legal bibliography, legal research, and law library operations
- Demonstrated supervisory and people management experience required
Physical Requirements:
- Light/Medium Exert force 10-20 lbs., frequently; Ability to retrieve and replace objects from shelves of up to eight feet high.
- Prolonged standing, frequently lift, carry, push, pull, or move objects are essential to the role.
- Frequent standing, walking, pushing, pulling, carrying, reaching, handling, and repetitive fine motor activities.
- Occasionally required to bend and stoop, grasping, twisting, reaching, climbing, balancing, crawling, and kneeling.
- The work requires activities occasionally involving the use of portable equipment such as carts, dollies and/or hand trucks.
May need to occasionally work more than the standard 40 hours per week to accomplish essential duties of the position. Equal Employment Opportunity Employer.