Manager of QualityRisk Management

Parrish Medical Center; Titusville (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

403(b) Retirement Program

Tuition Reimbursement/Educational Aid

Employee Assistance Program (EAP)

Flexible Spending Accounts

Job summary

Parrish Medical Center in Titusville, FL seeks a Quality Manager to coordinate daily operations of the Quality department and oversee accreditation readiness. You will lead staff, monitor performance metrics, and drive improvements in safety and patient care.

Under minimal supervision, you will manage regulatory compliance, infection prevention programs, and collaboration with multidisciplinary teams while supporting budget and staffing needs.

Qualifications

• Bachelor’s degree in nursing, business administration, health administration or related field.
• Lean Six Sigma Green Belt and CPHQ certification required.
• Minimum of five years’ experience in quality/ risk management.
• State of Florida RN license preferred.

Responsibilities

• Coordinate daily staffing and operations of the Quality department and staff schedules.
• Manage accreditation activities with Joint Commission, Leapfrog, and other bodies.
• Monitor compliance data and report to committees and Board of Directors.
• Lead process improvement initiatives and maintain policy files.
• Oversee infection prevention program and collaborate on patient safety metrics.
• Assist in budget adherence and staff performance evaluations.

Skills

Leadership

Staff coordination

Regulatory compliance

Infection control

Education

Bachelor's Degree in Nursing or related field

Lean Six Sigma Green Belt

CPHQ Certification

Job description

Department: Risk Management/QRM

Schedule/Status: 8am-5pm; Full Time

Standard Hours/Week: 40

General Description: The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare. Under the general supervision of the Executive Director, Information Governance, the Quality Manager is responsible for the coordination of daily assignment of staff within the Quality department. In collaboration with the multidisciplinary team, the Quality Manager assess, plans, develops, coordinates, implements, and evaluates the daily departmental plan of care to include efficient utilization of schedules, staff, and equipment. The Quality Manager monitors the plan to ensure quality, appropriateness, timeliness, and effectiveness of services rendered.

Key Responsibilities

Manages the accreditation agency/organization liaison and acts as back up to the liaison, coordinating accreditation preparation work teams, and assisting with the continued compliance with standards to attain accreditation with high scores. This includes the Joint Commission, the Disease Specialty Certification Programs, Leapfrog, and other regulatory agencies.

Monitors compliance with standards and regulations, providing a summary of trended performance improvement data to hospital/clinic committees, medical staff committees, and the Board of Directors. 2.

Assists and leads managers, directors and medical staff committees with problem identification, analysis, and implementation of process change. Establishes and maintains files of performance improvement activities as they relate to the accreditation process.

Manages the daily operations of the Quality department, to include assignment of staffing, equipment, supplies, and daily tasks.

Supervises and evaluates staff member’s performance for compliance with established standards and policies to include probationary/annual performance appraisals. Identifies and documents situations that require further guidance and counseling.

Collaborates in the development and review of departmental and organizational standards towards improving organizational performance, including monitoring key operation processes (i.e.: organization quality metrics, governmental reporting, and regulatory compliance) to maintain organizational compliance and goals.

Participates in committees as assigned, supports quality assurance activities including initiating, reviewing, and revising policies and procedures, and participates in ongoing process improvement initiatives related to the organization. Assists in maintaining budget within established guidelines.

Demonstrates effective leadership skills, follows appropriate chain of command. Promotes patient, staff, and physician satisfaction.

Orients and trains staff members in the provision of patient care in the units as defined. Participates in meetings for communication with employees.

Serves as the organization’s infection preventionist/infection control professional responsible for the infection prevention and control program.

Performs similar or related duties as assigned.

Knows fire, disaster and safety procedures and regulations as it pertains to the work area.

Requirements:

Formal Education:

Bachelor's Degree required. Major(s) required: Nursing, Business Administration, Health Administration or related field.

Work experience:

Minimum of five (5) years’ experience.

Required Licenses, Certifications, Registrations:

Lean Six Sigma Green belt required

CPHQ Certification required

State of Florida RN license preferred.

Full Time Benefits:

Eligible to participate in a number of PMC-sponsored benefits, including:

Benefits Start on Day 1

Health, Dental and Vision Insurance

403(b) Retirement Program

Tuition Reimbursement/Educational Assistance

EAP, Flex Spending, Accident, Critical and Other Applicable Benefits

Annual Accrual of 152 Personal Leave Bank (PLB) Hours

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