Manager of Quality Assurance

Mtaircargo; Denver (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Mountain Air Cargo seeks a Manager Quality Assurance to provide quality oversight of processes, procedures and facilities. You will drive continuous improvement, establish quality regulations and lead data-driven plans to recruit and motivate staff while enhancing product quality.

The role requires overseeing QA operations, audits, corrective actions and collaboration with the CRB to implement systemic fixes. Office-based environment with occasional travel.

Qualifications

• Must have strong organizational skills and ability to prioritize tasks.
• Excellent communication with all levels of staff and external partners.
• Proficient in MS Word, Excel, Access, Adobe Pro and PowerPoint.

Responsibilities

• Oversee QA processes, procedures and facilities compliance.
• Lead root cause analysis and corrective actions with CRB.
• Supervise QA Auditors and CASS & Configuration Control Specialist.

Skills

Organizational skills

Prioritization

Communication

Attention to detail

Tools

MS Word

Excel

Access

Adobe Pro

PowerPoint

Job description

Career Opportunities with Mountain Air Cargo

A great place to work.

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We are committed to providing a stable, growth-oriented and inspiring work environment that offers opportunities for professional, personal and financial growth. If you are interested in joining a growing team, where YOU are our most valuable asset, then MAC is the place for you.

MAC, INC. PROFESSIONAL EXPECTATION STATEMENT:

In the performance of your respective tasks and duties all employees are expected to confirm to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and service agencies.

POSITION PURPOSE:

Serves the Company as the Manager Quality Assurance to provide quality oversight of our process, procedures and facilities. Assists in establishing quality regulations for products and employees. Continuous analyzing of data to develop plans to recruit, motivate, and encourage employees while striving to improve processes and product quality.

RESPONSIBILITIES/DUTIES:

• Ensures compliance with safety policies and procedures found in Company manuals.
• Promotes safety throughout the organization as mandated through Company policies identified by executive management.
• Demonstrates on a daily basis a commitment to the continuous improvement of safety throughout the organization.
• Manages the daily operations within the CASS program.
• Manages the activities of the CASS & Configuration Control Specialist to ensure compliance with the requirements of the CASS manual.
• Oversees the quality and collection of raw data for analysis by the CASS Review Board (CRB) during the monthly CASS meeting.
• Ensures root cause / contributing factor investigations are conducted in a timely and professional manner to provide effective, comprehensive corrective action plans.
• Initiates corrective action items for review by the CRB.
• In coordination with the CRB performs the necessary corrective action and follow-up processes to ensure the implementation of comprehensive fixes to systemic problems through preliminary root cause analysis.
• Verifies the performance of the MAC inspection and maintenance programs through the CASS quality audit function.
• Advises the CRB of the deficiencies noted during audits.
• Advises the CRB on the need to perform unscheduled audits.
• Updates and maintains the CASS audit checklists as prescribed by the CASS manual.
• Monitors the Reliability Board meetings and agenda for effectiveness.
• Manages the daily operations within the Quality Assurance Department.
• Manages the activities of the Quality Assurance Auditors to ensure compliance with the audit surveillance program requirements of the CASS manual.
• Oversees the accomplishment of scheduled and unscheduled audits.
• Reviews completed audits prior to closure.
• Maintains the audit schedule for the Quality Assurance Auditors.
• Updates the QA Mountain Air Cargo’s Computerized Software Tracking System with information concerning scheduled or completed audits.
• Updates the Approved Maintenance Provider List (AMPL).
• Provides oversight of the self-audit program.
• Assists in the development of Engineering Orders.
• Assists in the development of Aircraft Maintenance Programs / Approved Aircraft Inspection Programs.
• Other duties as assigned by the DQ/CI.

QUALIFICATIONS:

• Must hold a current A&P license for at least three (3) years and meet the requirements of 14 CFR 65.83 or have equivalent military experience as determined by the DQ/CI.
• Must meet the supervisory and experience requirements as a Quality Manager or as a 145 Chief Inspector or similar type position.
• Must be qualified through training, experience and expertise and understand the applicable responsibilities.
• Skill in organizing resources and establishing priorities. Ability to develop and maintain recordkeeping systems and procedures.
• Must be able to interact and communicate with individuals at all levels of the organization.
• Must have general knowledge of a variety of computer software applications in word processing, and presentation software (MSWord, Excel, Access, Adobe, and PowerPoint).
• Must have advanced knowledge in Microsoft Excel and Adobe Pro.
• Work requires continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.

SPECIAL POSITION REQUIREMENTS:

• Must hold a current A&P license and meet supervisory and experience requirements under 14 CFR 119.67(d). 121.378 (b); 119.67(d) or have equivalent military experience as determined by the DQ/CI.
• Be qualified through training, experience, and expertise, and to the extent of his responsibilities have full understanding. 119.65(d)(1); 121.135(b)(3)

SUPERVISORY RESPONSIBILITY:

• Oversight of: Quality Assurance Auditors and CASS & Configuration Control Specialist

TRAINING REQUIREMENTS:

• General Safety and Company Indoctrination Training

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Work typically performed in an office environment. However, sometimes work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
• Light physical effort. Requires handling of average-weight objects up to 10 pounds or some standing or walking. Exposed to any number of elements but with none present to the extent of being disagreeable.
• Work environment involves some exposure to hazards or physical risk, which require following basic safety precautions.
• May work at different locations and times as needs require
• Minimal travel to offsite locations <35%

Mountain Air Cargo, Inc. is an Equal Opportunity Employer.