Manager of Partner Operations & Strategic Co-Sell

American Express Global Business Travel; United States; On-site; USD 88,000 - 164,000; Full time

Benefits offered by this job

Discretionary annual bonus

Health insurance

Travel perks

Learning & development

Job summary

American Express Global Business Travel is seeking a highly strategic Leader of Partner Operations to bridge alliance strategy and revenue execution. You will orchestrate vendor management, data governance, and co-sell engine with strategic partners to turn data into revenue while safeguarding security and efficiency.

The role focuses on data integrity, system integration across CRMs and partner portals, and delivering dashboards that map co-sell pipelines, partner influence, and program ROI for

Qualifications

• Strong experience in partner/co-sell ecosystems.
• Proficient in Salesforce CRM and data tools.
• Excellent cross-functional project leadership.
• Strong communication and negotiation skills.

Responsibilities

• Drive Co-Sell Mechanics: Design, build, and optimize end-to-end co-sell pipeline workflows within PartnerTap.
• Account Mapping Strategy: Lead automated cross-mapping strategies between our internal CRM (Salesforce) and partner systems to proactively identify pipeline expansion opportunities.
• Playbook Development: Formulate repeatable co-sell plays based on industry verticals and historical wins.
• Provide account executives with curated data packages to accelerate deal velocity.
• Data Integrity Architecture: Own the single source of truth for the partner and vendor ecosystem.
• Supervise clean data ingestion, deduplication, and classification methodologies.
• Compliance & Data Privacy: Enforce rigorous data security policies governing how proprietary pipeline data is shared externally with partners.
• Systems Integration: Partner with SalesOps and IT to integrate data governance tooling across CRMs, partner portals, and third-party data intent engines
• Reporting & Analytics: Build comprehensive dashboards mapping co-sell pipelines, partner source/influence revenue, attribution, and program ROI for executive presentations.

Skills

Co-Sell Expertise

Data proficiency

Project Management

Communication Skills

Tools

Salesforce CRM

Excel

Tableau

PowerBI

Data enrichment stacks

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are seeking a highly strategic, execution-oriented Leader of Partner Operations to bridge the gap between alliance strategy and revenue execution. In this role, you will be responsible for orchestrating our vendor management ecosystem, establishing robust data management infrastructures, and building the engine that drives high-converting co-sell plays with our stategic partners. The ideal candidate possesses a rare blend of relationship management diplomacy, meticulous data governance skills, and a deep understanding of B2B co-sell mechanics. You will turn data into a revenue multiplier while keeping our complex network of software, hardware, and service vendors operating securely and efficiently.

Location Global

What You'll Do

• Drive Co-Sell Mechanics: Design, build, and optimize end-to-end co-sell pipeline workflows within PartnerTap
• Account Mapping Strategy: Lead automated cross-mapping strategies between our internal CRM (Salesforce) and partner systems to proactively identify pipeline expansion opportunities.
• Playbook Development: Formulate repeatable "co-sell plays" based on industry verticals and historical wins.
• Provide account executives with curated data packages (intent signals, buyer personas, partner alignment maps) to accelerate deal velocity.
• Data Integrity Architecture: Own the single source of truth for the partner and vendor ecosystem.
• Supervise clean data ingestion, deduplication, and classification methodologies.
• Compliance & Data Privacy: Enforce rigorous data security policies governing how proprietary pipeline data is shared externally with partners.
• Systems Integration: Partner with SalesOps and IT to integrate data governance tooling across CRMs, partner portals, and third-party data intent engines
• Reporting & Analytics: Build comprehensive dashboards mapping co-sell pipelines, partner source/influence revenue, attribution, and program ROI for executive presentations.

What We’re Looking For

• Co-Sell Expertise; Proven track record working with modern partner-to-partner account mapping platforms
• Technical Data Proficiency: High data literacy. Proficient in Salesforce CRM, advanced Excel, database visualization (Tableau, PowerBI), and modern data enrichment stacks.
• Project Management: Superior ability to lead cross-functional projects across Sales, Marketing, Legal, Procurement, and Finance.
• Communication: Exceptional negotiation, verbal, and written presentation skills.

The US national base salary range for this position is from $88,200.00 - $163,800.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance The #TeamGBT Experience Work and life:

Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Please let your recruiter know if you need an accommodation at any point during the hiring process.

For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.