Manager of Outpatient Services and Care Management

Shriners Children's; St. Louis (MO); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Manager of Outpatient Services and Care Management to lead a dedicated team focused on enhancing children's health outcomes. This role involves overseeing care management activities, ensuring quality and safe patient care, and acting as a liaison between staff and physicians. The ideal candidate will have a strong background in nursing, leadership, and care management, with a commitment to family-centered care. Join a passionate team that values integrity and compassion while making a significant impact on young lives. This is a unique opportunity to contribute to a mission-driven organization dedicated to pediatric specialty care.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

403(b) Retirement Plan

Tuition Reimbursement

Paid Time Off

Life Insurance

Disability Insurance

Flexible Spending Account

Pet Insurance

Qualifications

• BSN and RN License required; Case Management Certification needed within one year.
• 3+ years in Care Management and 1+ years in Pediatrics preferred.

Responsibilities

• Oversee the Care Management Program and Outpatient Services Department.
• Coordinate care management services to ensure quality care and optimize revenue.

Skills

Care Management

Clinical Practice Standards

Leadership

Communication

Education

Bachelor of Science in Nursing (BSN)

Master of Science in Nursing (MSN)

Tools

Care Management Software

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

At Shriners Children's St. Louis, we have a team of physicians and specialists who are highly trained and experienced in pediatric orthopedics. This team is equipped to treat children with a variety of different orthopedic conditions ranging from mild to complex. Other specialties you will find at our facility include limb lengthening and reconstruction, spine care, muscular and neuromuscular care, orthotics and prosthetics and plastic surgery.

Job Overview

Shriners Children's St. Louis has an opportunity for a Manager of Outpatient Services and Care Management. Join a team of professionals committed to improving children's lives. Our top healthcare professionals excel in their practices and provide compassionate, family-centered care to children who need it most.

Responsibilities

The Manager of Outpatient Services and Care Management is responsible for assessing, planning, evaluating and developing the scope and objectives of the Care Management Program and the Outpatient Services Department. Will coordinate and direct care management services to ensure safe quality care, optimize revenue and minimize risk. Provides oversight of care management activities and direct supervision of care managers, social workers and the Outpatient Department assigned staff. Acts as a liaison between staff and physicians for care management related issues, questions, changes and communications. Actively supports the hospital's philosophy of family-centered, evidence based practice care. Applies knowledge of growth and development. Upholds ANA's standards of Clinical Practice and NAON's Guidelines for Orthopaedic Nursing to patient care.

Qualifications

Required

BSN

RN License in state of practice

Case Management Certification (CCM, ACM, or ANCC) required. If not currently certified, certification by CCM, ANCC, or ACM will be required within one year of hire, or upon eligibility.

Preferred

MSN

3+ years Care Management

1+ years Pediatrics experience preferred

3+ years management experience in a supervisory/leadership role preferred