Manager of Membership Communications

NAIA; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

NAIA is seeking a Manager of Membership Communications to engage member institutions through a variety of communications platforms. This writing-intensive role involves managing newsletters, creating engaging content for membership initiatives, and collaborating with various departments to enhance NAIA's communication strategies.

Qualifications

• 3-5 years of writing or communications experience.
• Experience developing content for various platforms.
• Familiarity with AP Style.

Responsibilities

• Manage and write multiple membership-facing newsletters.
• Assist with the creation of content for various initiatives.
• Provide editing and proofreading support for internal departments.

Skills

Writing skills

Editing skills

Organizational skills

Research skills

Education

Bachelor's degree in communications

Tools

Microsoft Office Suite

Constant Contact

Survey Monkey

Adobe InDesign

Canva

Job description

Description

The Manager of Membership Communications is responsible for communicating with NAIA member institutions utilizing a variety of platforms, as well as providing communications support to the NAIA national office staff. This is a writing-intensive position that will manage the NAIA’s newsletters (The Score, Eligibility Edge), as well as weekly emails to members. The manager will create content to support multiple NAIA efforts, including Return on Athletics, new member recruitment, and membership value. Applicants should also have strong editing skills, an affinity for correct grammar, and unwavering attention to detail.

Essential duties and responsibilities include, but are not limited to, the following:

Membership Communications

• Writing and distributing multiple membership-facing newsletters.
• Content creation for various association initiatives to support membership engagement strategies, including success stories, blog entries, scripts, and emails.
• Writing, editing, and distributing emails to NAIA membership.
• Manage contact information within communication platforms (NAIA Connect and Constant Contact)
• Monitor trending and applicable news coverage of higher education athletics and potential impact on the NAIA.
• Working in partnership with the membership value team, assist with the creation of National Awards Day content.
• Coordinate with the marketing and social media team on the timing and creation of announcements across the NAIA website and social media channels.
  
  

Communications with/for Internal Departments

• Develop standardized language needed for regular departmental communications.
• Create and update written content for conference liaisons' presentations.
• Using Survey Monkey, manage survey development and execution for various departments and initiatives (event surveys, task force surveys, etc.)
• Work with the sponsorships team to write and promote new partnership announcements.
• Assist with creating presentations for NAIA Fall Meetings and the NAIA National Convention.
• Provide proofreading, editing, and copywriting assistance to support various departments.
  
  

Administrative Support

• Write and edit CEO communications, as necessary.
• Schedule meetings and manage logistics for CEO and COO, as necessary.
  
  

Requirements

• Candidates must possess a minimum of a bachelor’s degree in communications and 3-5 years of writing or communications experience.
• Demonstrated content development experience for multiple communications platforms.
• Strong writing and editing skills.
• Familiarity with AP Style.
• Demonstrated research skills.
• Strong organizational skills.
• Ability to handle multiple tasks and meet deadlines.
• Expertise with computer software including Microsoft Office Suite (specifically Word, Excel, and PowerPoint)
• Experience with Constant Contact, Survey Monkey, Canva, and Adobe InDesign is a plus.
• Familiarity with membership associations, collegiate athletics or higher education is a plus.