Manager of International Programs

Delaware State University; Dover (DE); On-site; USD 55,000 - 85,000; Full time

Job summary

Delaware State University is seeking an Administrative Coordinator in the Office of International Affairs. The role reports to the Associate Vice President and supports recruitment, MOUs, and student programs.

You will manage admissions for international students, evaluate transcripts, advise on academics, and coordinate study abroad initiatives. Responsibilities include data reporting, liaison work with academic units, event planning, and ensuring compliance with policies.

Qualifications

• Experience in composing various levels of correspondence.
• Experience in using word processing and computers (Word, Excel, PowerPoint).
• Excellent oral and written communication skills.
• Ability to handle confidential information in an ethical manner.

Responsibilities

• Assists the Associate Vice President for International Affairs with data reporting.
• Manages admissions and enrollment processes for international students, including recruitment and transcript evaluation.
• Assists international students with living/learning environment issues.
• Travels overseas as needed to support study abroad and joint degree programs.
• Drafts routine correspondence and documents for joint programs.
• Collects and analyzes data related to joint programs for reports.
• Acts as liaison between the Office of International Affairs and academic units.
• Organizes events and activities during regular, evening, and weekend hours.
• Performs related duties as assigned.

Skills

Data reporting

Data entry

Oral & written communication

Microsoft Office

Interpersonal skills

Education

Master's degree

Tools

Banner modules

Job description

Reporting to the Associate Vice President for International Affairs, the incumbent will provide administrative support on behalf of the Office of International Affairs. Services may include, but are not limited to recruitment, providing administrative support in the development of new MOUs, coordination of student support activities for new and existing international programs.

1. Assists the Associate Vice President forInternationalAffairswith all required datareporting
2. Manages the admissions and enrollment processes for international studentsincludingrecruitment, evaluationoftranscripts,supplementaldocuments,academicadvising,maintenanceofdataonenrollment.
3. Assists International students withissues regardingtheirliving/ learningenvironment.
4. Travelsoverseas asneededto assiststudyabroad programs and joint degree programs
5. Draftroutine correspondencesanddocumentsrelatedto jointprograms.
6. Collect andanalyze datarelatedtothe jointprogramsfor analysis reports asassigned.
7. ActsasaliaisonbetweentheOfficeofInternationalAffairsandtheacademicunitswhereongoingjointprograms reside.
8. Organizesevents and activitiesthatoccur duringregular,evening,and weekendhours.
9. Perform related duties as assigned.

Theindividual inthisjob mustpossess these skills and abilitieslistedbelow or be abletoexplain anddemonstratethat they canperform theessentialfunctions ofthe job, withorwithoutreasonableaccommodation,using some othercombinationof skills andabilities.

1. Experienceincomposingvariouslevelsofcorrespondence.
2. Experienceintheuseofwordprocessingandcomputers,Microsoftword,Excel,andPowerPoint.
3. Good knowledge andusageof basicgram marandsentence structure.
4. Good oral and written communication skills.

1. EducationRequirement: Master'sdegree
2. Excellent oral,written, andinterpersonalskills.
3. Ability tohandle confidentialinformationinan ethicalmanner.
4. Abilityto work withdiversestudentpopulations.
5. Ability to meet strict deadlines, prioritize duties, and multitask.
6. Ability to work independently and make routine decisions.
7. Ability to comply with federal, state and University regulations and requirements.
8. Computer proficiency with Microsoft Office applications.
9. Proficiency with BANNER modules
10. Knowledgeable of enrollment processes
11. Excellent oral and written skills in one or more foreign languages.
12. International living experience preferred.
13. Excellent driving record.
14. Commitment to the University's mission and core values of equity, fairness and diversity

The criteria for evaluation in this position include, butare not limited to, the following:

1. Demonstrable knowledge of DSUFundamentals
2. Demonstrable dataentryskills and the ability to update and interpretstudentdata
3. Demonstrable knowledge of computer and BANNER processes
4. Follows all university policies and procedures that adhere to student data, information, and FERPA guidelines
5. Completion and quality of work according to established guidelines and timelines
6. Excellent interpersonal skills as evidenced by working relationship with co-workers and students.

Delaware State University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information, or any other characteristic protected by state or federal law. The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply.