Manager of Inside Sales

Gemaire Distributors; Orlando (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Tuition assistance

Medical, dental, and vision insurance

Life insurance coverage

401(k) Plan

Employee Stock Purchase Plan

Short Term/Long Term Disability

Health Savings Account with employer贡献

Employee Referral Program

Employee Purchase Program

Job summary

Gemaire Distributors, a Watsco subsidiary, seeks an Inside Sales Manager in Orlando to lead and develop a high-performing team of Inside Sales Representatives. You will set clear targets, coach talent, drive accountability, and execute strategies for profitable growth and improved customer engagement.

You will leverage CRM, MS Excel, and BI insights to identify opportunities, partner across departments, and deliver measurable business results. Travel as needed.

Qualifications

• Proven work experience leading a team of Inside Sales Representatives.
• Hands on experience with CRM software, MS Excel, and BI tools.
• Strong understanding of the sales administration process.
• Excellent interpersonal and communication skills.
• Strong analytical and organizational skills.
• Numerical abilities and problem-solving attitude.
• Ability to work with a remote team.
• Some travel required.

Responsibilities

• Manage and motivate the Inside Sales Representatives Team.
• Set and track sales targets for your team.
• Suggest and implement improvements in the sales administration process.
• Coordinate department projects to meet deadlines.
• Report on sales metrics and suggest improvements.
• Prepare monthly, quarterly and annual sales forecasts.
• Use customer feedback to generate ideas about new features or products.
• Research and discover methods to increase customer engagement.
• Ensure sales, finance and legal policies and procedures are met.
• Build an open-communication environment for your team.
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales.
• Other duties as assigned.

Skills

Team leadership

Target setting

Interpersonal skills

Analytical thinking

Organizational skills

Remote collaboration

Travel readiness

Education

BSc in Sales or Business Admin

Tools

CRM software

MS Excel

Business intelligence tools

Job description

Duties and Responsibilities:

• Manage and motivate the Inside Sales Representatives Team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
• Other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Qualifications

Required Qualifications:

• Proven work experience leading a team of Inside Sales Representatives
• Hands on experience with CRM software, MS Excel, and business intelligence tools.
• In-depth understanding of the sales administration process
• Excellent interpersonal and communication skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• Ability to work with a remote team
• Some travel required.

Preferred Qualifications

• BSc degree in Sales, Business Administration or relevant field preferred
• Experience using various call center software is a plus
• English/Spanish bilingual a plus.
• HVAC experience a plus
• Salesforce experience a plus

Education/Experience:

BSc degree in Sales, Business Administration or relevant field. 3-5 years

Work Environment:

Ability to Travel as required.

Physical Demands Demand Frequency

Sedentary – Lifting 0-10 pounds Occasional

Light Lifting – 10-20 pounds Occasional

Moderate Lifting – 20 to 50 pounds Never

Heavy Lifting – 50 to 100 pounds Never

Pulling/Pushing, Carrying Never

Reaching or working above shoulder Never

Walking Frequent

Standing Frequent

Sitting Frequent

Stooping Never

Kneeling Never

Repeated Bending Never

Climbing Never

Desk Work/Computer use/Telephone use Constant

Operating a motor vehicle Frequent

Operating a commercial vehicle Never

Operating warehouse equipment, forklift, baseloid lift etc Never

Other – Talk, Drive, visit customers etc. Frequent

EEO Statement:

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Job Acknowledgment

Since the duties, responsibilities, qualifications and competencies described here are necessarily subject to change, I acknowledge that revisions to the job description may occur. All such changes will be communicated, and I understand that revised information may supersede, modify, or eliminate existing statements in the job description document. I have received the job description, and I understand that it is my responsibility to read, understand, and be able to perform the work described herein and revisions

made to it.

Qualifications

Job Summary

Subsidiary: Gemaire Distributors

Business Title: Inside Sales Manager

Objective:

We are looking for an experienced Inside Sales Manager to lead and develop a high-performing team of Inside Sales Representatives, focused on delivering profitable sales growth, exceptional customer engagement and strong business results. The Inside Sales Manager will set clear expectations, coach and develop sales talent, drive accountability and execute strategies that support revenue and customer objectives. This role will leverage sales analytics and customer insights to identify growth opportunities, improve sales effectiveness, and partner cross-functionally to execute strategic initiatives and achieve organizational goals.

About Us

Looking for a cool job? Join the HVAC industry leader!

Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service.

As a member of the Gemaire team you will enjoy:

• Exciting opportunities with a company that is growing
• Great work hours! Standard business hours are Monday-Friday with occasional Saturdays
• Competitive pay
• Paid time off
• Tuition assistance
• Medical, dental, and vision insurance
• Life insurance coverage
• 401(k) Plan
• Employee Stock Purchase Plan
• Short Term/Long Term Disability
• Health Savings Account with employer contribution
• Employee Referral Program
• Employee Purchase Program

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