Manager of Infrastructure and DevOps

Smartcat; United States; Hybrid; USD 150,000 - 210,000; Full time

Job summary

Smartcat is seeking a true leader to manage DevOps and Infrastructure teams responsible for the development, deployment, and operation of its platform. You will ensure staging and production availability, scalability, and reliability while defining best SRE/DevOps practices.

You will build and guide a high-performing engineering organization across regions and time zones, coaching team members and refining hiring and career development processes.

Qualifications

• 3 years of experience leading a team in a fast-growing multinational IT business.
• 5 years in DevOps and SRE, maintaining high-RPS distributed products.
• Data-driven decisions with concrete metrics.
• Ability to align with neighboring teams and serve as an interface.
• Hands-on with CI/CD pipelines, IaC, and deployment strategies.
• Experience in secure development environments.
• Cloud experience across AWS, Azure and GCP.

Responsibilities

• Manage DevOps and Infrastructure teams to support development, deployment and operation of Smartcat.
• Ensure availability, scalability and reliability of staging and production environments.
• Define and enforce best SRE and DevOps practices.
• Build and manage a team of A+ players across regions and time zones.
• Improve CI/CD pipelines and reduce lead time.

Skills

Leadership

DevOps leadership

SRE

Data-driven decisions

CI/CD pipelines

IaC

Cross-team collaboration

Cloud architecture

Security minded

Tools

AWS

Azure

GCP

Kubernetes

GitLab CI

Terraform

Prometheus

Jaeger

Job description

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you’re launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise.

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library.

More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.

Smartcat’s vision is to realize a world where there is equal access to innovations and ideas.

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It’s well‑funded and capital efficient, providing a unique combination of a hyper‑growth environment with downside protection and the ability to think and plan long‑term.

Mission:

We are looking for a true leader who will manage DevOps and Infrastructure teams to improve, and maintain the technical infrastructure required to support the development, deployment, and operation of Smartcat.
This includes ensuring the availability, scalability, and reliability of staging and production environments, and defining and enforcing best SRE and DevOps practices.

Outcomes:

• Zero Incorrect Release-Related Production Issues:

  • Enforce rigorous CI/CD testing and reviews to eliminate release errors.

• CI/CD and Staging Servers Availability at 99.9%:

  • Maintain robust staging infrastructure with minimal downtime, ensuring a 99.9% uptime.

• Product Availability at 99.99%:

  • Implement resilient systems and procedures for near‑perfect product uptime, with effective disaster recovery plans.

• Decrease Lead time by accelerating CI/CD pipelines and environments

• Build and manage a team of A+ players within the engineering organisation across different regions and time zones. You are expected to strengthen the hiring process, provide expert technical guidance, effective coaching, and career development for your team members

Requirements:

• 3 years of experience leading a team in a fast-growing multinational IT business;
• 5 years of experience in DevOps and SRE, maintaining high-RPS (Requests Per Second) distributed products;
• Utilize a data-driven approach. Ability to justify decisions using concrete metrics;
• Can build relationships with neighboring teams, initiate and adhere to agreements, and act as an interface between your team and the environment;
• Strong hands-on experience with DevOps practices (in a leading role), specifically in building complex CI/CD pipelines, implementing IaC (Infrastructure as Code), and realizing various deployment strategies;
• Experience in implementing secure development environments;
• Possess practical experience in developing and maintaining large scalable applications in the cloud (AWS, Azure, GCP);

Tech Stack:

.Net Core, MongoDB, Vue 2/3, AWS, Kafka, ES, Gitlab CI, Prometheus, Victoria Metrics, Jaeger, k8s

Why joining Smartcat might be your best move so far

• A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer‑facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.

• Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision‑making and free people to focus on strategy and high‑impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.

• Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI‑powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high‑quality results, at a fraction of the cost.

• Join the rocketship to scale‑up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post‑Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product‑market fit and high‑performing team, and plan to accelerate from here.

• Smartcat Culture Code: Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual’s unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.