Manager of Health Programs

Revitalize Community Development Corporation; Springfield (MA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

Revitalize Community Development Corporation is seeking a Manager of Health Programs to oversee all operational services for Health Programs, including Health Care for All and HRSN Healthy Homes. You will supervise five coordinators, track weekly client contacts and home assessments, and ensure data accuracy across multiple systems.

The role requires strong organizational skills, cross-functional collaboration, and flexibility to adapt to a dynamic nonprofit environment.

Qualifications

• 3-5 years of management experience in a related industry.
• Bachelor's degree or higher required.
• Spanish language proficiency preferred.

Responsibilities

• Oversee all operational services/systems of Health Programs.
• Supervise a team of five Healthy Homes coordinators and meet weekly goals.
• Collect and report program data including costs and demographics.
• Work with Hyphen/Kintone databases and coordinate with other staff.

Skills

Management experience

Spanish proficiency

Communication skills

Multicultural engagement

Education

Bachelor's degree or higher

Tools

Hyphen database

Kintone

Job description

Position: Manager of Health Programs

Location: 240 Cadwell Drive, Springfield, MA 01104

Reports to: Assoc Director of Programs

Standard Hours- Mon-Fri 8-4

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Position: Manager of Health Programs

Location: 240 Cadwell Drive, Springfield, MA 01104

Reports to: Assoc Director of Programs

Standard Hours- Mon-Fri 8-4

About Revitalize CDC: Since Revitalize CDC’s (RevitalizeCDC.com) inception in 1992, the organization has completed over 1,100 homes with the help of 10,000 volunteers investing $54 Million into Western Massachusetts. In the past year, Revitalize CDC completed 172 home repair, modification and rehabilitation projects on the homes of low-income families with children, elderly citizens, military veterans and people with special needs. Revitalize CDC focuses on making meaningful improvements on homes to help reduce energy use, save money, and create a safe, healthy and sustainable living environment for residents. We offer a rewarding environment for individuals interested in public health, housing, policy, green careers and equity, social and environmental justice.

Our Mission: “Revitalizing homes, neighborhoods and lives through preservation, education and community involvement.”

We believe in a safe, healthy and energy-efficient home for everyone and perform critical repairs, modifications and rehabilitation on the homes and non-profit facilities of low-income families with children, military veterans, the elderly and people with disabilities.

Position Description:

Manager of Health Programs is responsible for overseeing all operational services/systems of the Health Programs, including Health Care for All, HRSN (Health Related Social Needs) Healthy Homes, and other programs/new grants, under the supervision of Assoc Director of Programs. The position offers the opportunity to support the mission of a dynamic, fast-paced team-based environment, supervising a team of five Healthy Homes coordinators, ensuring they meet their weekly goals of client contacts, home assessments, and healthy home supply ordering and delivery. In addition, this position will collect, track, and quantify program related data, including costs, demographics, and number of clients served. This position will also work with the Hyphen/Kintone databases. The successful candidate will work well in a busy, self-motivated environment that requires a high level of organization with attention to detail and a proficiency in multitasking and prioritizing tasks, as well as strong communication skills.

Brief description of the typical functions:

• Manage all high level aspects of the Healthy Homes Program: strategy, vision, and goals
• Develop, update, and maintain policies and procedures and program handbooks
• Ensure that the HRSN Healthy Homes and Healthy Homes program is in compliance with statutory and contractual requirements, and policies are being observed and administered by the staff to provide proper delivery of services of the highest quality
• Hire, train, and manage staff in the Healthy Homes Program
• Assist Healthy Homes Coordinators with program logistics, administrative and translation support.
• Assist with operation of the HRSN Healthy Homes program and Health Care for All
• Become proficient in the Hyphen and Kintone databases
• In partnership with the Vice President of Operations & Finance, assist with yearly budget and required reporting.
• Maintain open communication, both written and verbal with the all staff
• Responsible for evaluating and reporting on the program in weekly internal and external meetings.
• Act in accordance with standards of excellence at all times including maintaining professional ethics, client confidentiality.
• Participates in weekly team and staff meetings as appropriate.
• Attends trainings and/or workshops as assigned
• Brings forward ideas and suggestions.
• Support broad mission and policy efforts and initiatives of RCDC.
• Performs miscellaneous job-related duties as assigned related to organizational mission and programs.
• Seek out professional development opportunities for themselves and their staff

Qualifications

• 3-5 Years of management experience in a related industry required
• Bachelor's Degree or higher required.
• Spanish language proficiency preferred.
• Demonstrated ability to work and engage successfully in a multi-cultural setting with a diverse client and volunteer population.
• Demonstrated competence in service coordination and networking with other human service and healthcare providers.
• Ability to work cooperatively and supportively with other staff as a member of the team.
• Strong organization, oral and written and communication skills.
• Knowledge and understanding of the social determinants of health.
• Must be able to lift 20.
• Ability to organize and maintain appropriate records and documentation.
• Submit reports, contracts, and billing information to designated staff and or funding sources.
• Ability to think creatively with excellent problem-solving skills and share ideas.
• Support other programs and staff as needed. Other responsibilities as assigned.
• Sensitivity to cultural diversity and the needs of individuals with low incomes.
• Ability to work a flexible schedule that may include at times, evenings or weekends depending on the organization’s needs.

Specific Requirements

This position will be assigned duties that require the operation of a motor vehicle. The incumbent must maintain access to a motor vehicle and possess a motor vehicle operator’s license valid in the State of Massachusetts with proof of insurance.

Revitalize Community Development Corporation is a Drug and Smoke Free Workplace and an Equal Opportunity Employer.

Employment is contingent upon successful completion of Criminal Offender Record (C.O.R.I.) and driving record checks.

AA/EOE/ADA

Flexible work from home options available.