Manager of Field Implementation

Compass Group USA; Rochester (MN); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare, a Compass Healthcare company, is seeking an experienced innovator to develop and lead strategy for healthcare digital initiatives in the Rochester area. You will partner with Mayo Clinic, HD leadership, and product teams to shape pilot programs and drive value for clients.

Responsibilities include managing strategic projects, developing training materials, and tracking KPIs while collaborating across disciplines to deliver impactful technology deployments.

Qualifications

• Support research efforts to identify digital/technology pilot opportunities for Mayo Clinic and Healthcare Digital.
• Drive innovation strategy development and implementation with HD leadership.
• Partner with product management and digital teams to evaluate third-party solutions.
• Develop value propositions, KPIs, and project charters for pilots.
• Engage Compass Technology CISO and partner teams for evaluations and pilot agreements.

Responsibilities

• Collaborate with Mayo Clinic, HD and sector leaders to execute strategic initiatives.
• Identify initiatives to develop and drive innovation roadmaps for internal and third-party solutions.
• Manage strategic projects and coordinate deployment efforts for new technology.
• Develop training materials related to project implementations and track KPIs.
• Own and manage technology updates and ensure alignment with business needs.

Skills

Innovation strategy

Project management

Partnership development

Healthcare digital

Collaboration

Relationship-building

Job description

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Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Requirements

JOB REQUIREMENTS:

• Support research efforts to find cutting edge digital/technology pilot and partnership opportunities for Mayo Clinic and Healthcare Digital that align with key business objectives for healthcare sectors
• Drive the innovation strategy development and implementation in partnership with Mayo Clinic and HD strategy leadership, Strategy and Delivery teams
• Participate in quarterly partnership reviews and digital and technology summits for key clients and operators as needed
• Partner with Product Management team leaders to determine opportunities for integration of targeted third-party innovation solutions
• Partner with Directors of Digital Strategy to develop and maintain digital best practices for the healthcare sector
• Collaborate with HD Strategy, Marketing & Product teams to develop value propositions, project charters, KPIs and evaluation metrics for proof of concepts or pilot projects related to emerging technology
• Engage Compass Technology CISO and VSO resource teams for technology partner evaluations and pilot agreements as needed. Represent Healthcare Digital at major business meetings (e.g. sector regional and divisional, zones and summits) as needed
• Represent Compass, Morrison Healthcare, Healthcare Digital, Compass Digital, customers and potential customers, in accordance with Company policies and procedures
• Intellectual curiosity and student always mindset, drive for progress and result-oriented
• Humility, strong partnership and relationship-building skills, people-oriented and strong mentorship capabilities
• Creative, pragmatic thinker and risk taker
• Technology and operator experience desired
• Healthcare industry experience desired

ROLE & RESPONSIBILITIES

Innovation Strategy Development & Project Management (50%)

• Collaborate with Mayo Clinic, HD and sector leaders to execute key strategic initiatives supporting healthcare clients and executive leadership goals and objectives
• Partner in identifying strategic initiatives to develop and drive innovation roadmaps for internal and third-party solutions and deployments as needed
• Manage strategic projects as requested, partnering with sector leadership leading deployment efforts for new technology solutions to resolve business issues
• Adapt with Mayo Clinic to understand changing perspectives and priorities to then provide impactful solutions in collaboration with HD and Compass resources
• Participating in Mayo Clinic TAP/TPRM reviews

Operations Support: Implementation, Training & Maintenance : (50%)

• Support the operations by leading and coordinating project implementations, working closely with operational leadership to ensure a smooth transition
• Collaborate with Mayo Clinic and Morrison leadership on the development of training materials related to project implementations
• Lead and organize the training related to project implementations
• Develop tools and resources as well as track KPIs related to project performance
• Report out KPIs to Mayo Clinic Food Service Leadership as requested
• Own and manage technology updates as required by the solution
• Other duties as assigned related to the overall scope of this position

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Morrison Healthcare maintains a drug-free workplace.

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)