Manager of Field Implementation

Compass Healthcare; Rochester (MN); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Health and Wellness Programs

Job summary

A leading healthcare provider in Rochester, MN is looking for a candidate to oversee innovation strategies and drive project management within healthcare services. The role requires collaboration with various teams to support technology implementations, enhance operational efficiencies, and train staff on new processes and systems. Strong analytical, partnership-building, and problem-solving skills are essential for success in this position. The company values creativity and practical approaches to advancing healthcare objectives.

Qualifications

• Experience managing technology updates and implementations.
• Ability to drive innovation and development processes.
• Experience collaborating with healthcare leaders.

Responsibilities

• Lead the innovation strategy development for healthcare clients.
• Support project management and operational support.
• Collaborate on training and implementation of new technologies.

Skills

Intellectual curiosity

Strong partnership skills

Creative thinking

Technology experience

Healthcare industry knowledge

Job description

$90,000-$95,000

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has served many of the nation’s largest health systems for more than 70 years, leveraging culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Requirements

• Support research efforts to find cutting edge digital/technology pilot and partnership opportunities for Mayo Clinic and Healthcare Digital that align with key business objectives for healthcare sectors
• Drive the innovation strategy development and implementation in partnership with Mayo Clinic and HD strategy leadership, Strategy and Delivery teams
• Participate in quarterly partnership reviews and digital and technology summits for key clients and operators as needed
• Partner with Product Management team leaders to determine opportunities for integration of targeted third-party innovation solutions
• Partner with Directors of Digital Strategy to develop and maintain digital best practices for the healthcare sector
• Collaborate with HD Strategy, Marketing & Product teams to develop value propositions, project charters, KPIs and evaluation metrics for proof of concepts or pilot projects related to emerging technology
• Engage Compass Technology CISO and VSO resource teams for technology partner evaluations and pilot agreements as needed. Represent Healthcare Digital at major business meetings (e.g. sector regional and divisional, zones and summits) as needed
• Represent Compass, Morrison Healthcare, Healthcare Digital, Compass Digital, customers and potential customers, in accordance with Company policies and procedures
• Intellectual curiosity and student‑always mindset, drive for progress and result‑oriented
• Humility, strong partnership and relationship‑building skills, people‑oriented and strong mentorship capabilities
• Creative, pragmatic thinker and risk taker
• Technology and operator experience desired
• Healthcare industry experience desired

Role & Responsibilities

Innovation Strategy Development & Project Management (50%)

• Collaborate with Mayo Clinic, HD and sector leaders to execute key strategic initiatives supporting healthcare clients and executive leadership goals and objectives
• Partner in identifying strategic initiatives to develop and drive innovation roadmaps for internal and third‑party solutions and deployments as needed
• Manage strategic projects as requested, partnering with sector leadership leading deployment efforts for new technology solutions to resolve business issues
• Adapt with Mayo Clinic to understand changing perspectives and priorities to then provide impactful solutions in collaboration with HD and Compass resources
• Participating in Mayo Clinic TAP/TPRM reviews

Operations Support: Implementation, Training & Maintenance (50%)

• Support the operations by leading and coordinating project implementations, working closely with operational leadership to ensure a smooth transition
• Collaborate with Mayo Clinic and Morrison leadership on the development of training materials related to project implementations
• Lead and organize the training related to project implementations
• Develop tools and resources as well as track KPIs related to project performance
• Report out KPIs to Mayo Clinic Food Service Leadership as requested
• Own and manage technology updates as required by the solution
• Other duties as assigned related to the overall scope of this position

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, refer to the online benefit information for paid time off benefits.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug‑free workplace.

Req ID: 1519305