Manager of Digital Fundraising and Design

Native Partnership; Addison (IL); Hybrid; USD 85,000 - 120,000; Full time

Job summary

PWNA is seeking a Manager of Digital Fundraising and Design in Addison to lead the strategy and execution of digital fundraising and donor engagement initiatives. You will oversee campaigns across online and mobile channels, manage vendors, and ensure data-driven improvements to revenue and donor experience.

The role requires collaboration across departments, strong HTML/CSS and Adobe Creative Suite skills, and leadership experience, with a focus on ethical fundraising practices and donor

Qualifications

• Experience developing and implementing digital fundraising strategies.
• Experience with donation forms, surveys, landing pages, newsletters, and analytics.

Responsibilities

• Lead strategy for digital fundraising and design across online platforms.
• Oversee Google Ads and Microsoft Ads grant programs.
• Develop and test digital engagement campaigns and donor communications.
• Collaborate across departments to align fundraising with branding.
• Manage external vendors and coordinate with PWNA vendors.

Skills

Digital fundraising strategy

Donor engagement

Analytics & reporting

HTML/CSS

Adobe Creative Suite

Microsoft Office

Remote leadership

Education

Bachelor's degree

Tools

Blackbaud Luminate

Raiser’s Edge

Job description

All Jobs > Manager of Digital Fundraising and Design

Manager of Digital Fundraising and Design

Addison

Key Responsibilities/Essential Functions

• Develop the strategy for and oversee the implementation of digital marketing across key platforms to grow donor engagement and revenue. Develops and implements the rollout of new digital innovation and engagement strategies across online and mobile channels.
• Research marketing and digital engagement trends to align PWNA's mission with stakeholders who will participate in digital direct fundraising opportunities. Employs the latest technologies and innovations to drive acquisition, retention, and advocacy among donors and prospects. Develops digital interaction, online response campaigns, and data collection to expand and improve donor traffic.
• Research and develop digital strategies to optimize PWNA's website fundraising capabilities. Maximizes Search Engine Optimization opportunities to increase digital footprint in donor interaction and engagement, while managing the Google AdWords Grant.
• Analyze alternatives and make recommendations for integrating digital platforms to grow revenue effectively and efficiently.
• Partner across the organization to create more opportunities for sustained giving programs, CFC, and other online giving platforms that create a value exchange to increase donations.
• Design measures and reports to demonstrate accomplishments, identify areas for improvement, and track overall increases in revenue and attainment of goals.
• Collect, analyze, and present campaign data to evaluate and improve processes and establish sustainable models for predictive success.
• Identify areas of need in our end-to-end constituent experience and is able to quantify opportunities and gaps to resolution, as well as partner across channels to implement solutions. Collaborates with our vendors and agencies to develop segmentation that allows us to truly communicate with donors based on their behaviors and motivations to support our mission.
• Oversee creation and execution of fundraising cultivation, stewardship, and engagement communications, as well as direct solicitations.
• Oversee the Google Ads and Microsoft Ads grant programs, collaborating with staff and vendors to develop and implement ads, copy, and landing pages that deliver the greatest impact and return on investment.
• Supervise and provide direction to the Digital Fundraising and Design Coordinator and manage external vendors supporting digital fundraising, design, advertising, and other related activities.
• Plan, direct, monitor, and evaluate fundraising targets for the digital and design team, ensuring each staff member is clear about their required work plans, targets, and KPIs.
• Ensure teams are up to date and comply with fundraising, data protection (GDPR, CANSPAM) and other relevant legislation, standards, and best practice.
• Direct and oversee the development of emails, landing pages, digital tools, and graphics for online fundraising activities, including donation forms, the e-commerce store, and event management.
• Provide strategic direction and oversight for peer-to-peer fundraising initiatives and Giving Day campaigns.
• Coordinate with other members of the fundraising department on integrated channel fundraising campaigns, ensuring the creation and delivery of strategic support messaging is consistent across all platforms.
• Work within an existing brand voice, both in visual representation and editorial style, in order to support the consistency of messaging across campaigns and the organization.
• Develop and test new initiatives and innovative concepts for digital and social fundraising.
• Oversee the online communications calendar and ensure the timely creation, production, and delivery of email communications by staff and vendors.
• Consult with the Communications team and other third parties on the management of the website, communications, and other areas of public relations to ensure one cohesive voice for PWNA.
• Provide strategic oversight for social media channels and guide the development and execution of donor acquisition and engagement strategies.
• Consult with external strategy and software partners to manage the execution of online fundraising best practices.
• Stay abreast of industry best practices and other nonprofits more broadly and in the sector.
• Effectively communicate with all departments in the organization to help further streamline branding and messaging across all channels and establish a record of work that is highly accurate, demonstrates attention to detail, and reflects well on the organization.
• Contributes to all leadership, strategic, and operational matters as needed.
• Other duties as assigned.

Experience/Position Requirements

• Knowledge of and proven ability to develop and implement digital fundraising strategies.
• Experience with building and maintaining donation forms, surveys, landing pages, newsletters, and other user engagement features, and running reports/interpreting audience analytics.
• Comfort moving between different departments and bridging different goals/strategies within the organization.
• Display creativity and initiative; respond quickly to last-minute needs and changing priorities.
• A collaborator who is meticulous, organized, motivated, and creative.
• Propensity for innovation and the pursuit of improvement.
• Must have good judgment and the ability to manage confidential matters.
• PWNA fundraising staff are expected to generate philanthropic support and are expected to abide by ethical standards, principles, and the Donor Bill of Rights in accordance with the American Association of Fund-Raising Counsel (AAFRC).
• Demonstrated desire to learn and familiarize oneself with the issues of Indian Country and the philanthropic landscape of Native American issues.
• Computer proficiency, including at least three years of experience with Adobe Creative Suite and Microsoft Office products.
• Ability to create and oversee fundraising campaigns, including email appeals and direct mail packages, from concept through completion.
• Working knowledge of HTML, CSS, and web design.
• Knowledge and implementation of Graphic Design principles and best practices.
• Knowledge of social media platforms and best practices in regard to fundraising for LinkedIn, Instagram, Facebook, Pinterest, and Twitter.
• Experience with Blackbaud products: Luminate and Raiser's Edge preferred.
• Experience with Blackbaud products: Luminate and Raiser's Edge preferred.
• Remote leadership experience preferred.
• Bachelor's degree preferred, plus five years of related work in direct response fundraising.

Core Competencies Required for this Position

• Mission-Focused: Catalyze others' commitment to PWNA's mission to create real social change that leads to better lives and healthier communities throughout Indian Country.
• Results-Driven: Dedicated to shared and measurable goals for the organization and the Native American communities we serve.
• Brand Steward: Steward of the PWNA brand and understands his/her role in growing and protecting the reputation and results for long-term success and sustainability
• Business Acumen: Possesses a high-level breadth and depth of business and management skills and is effective at generating financial support for a nonprofit organization