Manager of Clinical Supply Chain Operations

Mercy Health System; Janesville (WI); On-site; USD 79,000 - 127,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

FSA/HSA Options

Paid time off

Parental leave

Tuition reimbursement

Certification reimbursement

Well-being programs

Employee discounts

On-Demand Pay

Annual recognition events

Community service opportunities

Job summary

Mercyhealth seeks a Clinical Supply Chain Operations Manager to lead distribution across surgical and procedural sites. You will partner with clinical teams, manage staffing, and drive data-informed stocking strategies to support patient care.

Role emphasizes leadership, budget oversight, and regulatory compliance, with a focus on improving inventory and service levels across the Mercyhealth network.

Qualifications

• Bachelor's degree in Business, Supply Chain, Nursing or related field is required; Master's degree preferred.
• Three years of leadership experience required.
• Experience in surgical services or procedural area preferred.
• Experience in a hospital supply chain area preferred.
• Certification and Licensure Professional certification applicable with degree and experience preferred.

Responsibilities

• Directs the supply chain operations activities for surgical and procedural areas across the Mercyhealth system.
• Collaborates with surgical and procedural departments to establish and maintain stock levels using data to inform service levels.
• Establishes and maintains staffing levels to meet expected demand.
• Participates in interviewing, hiring, and training of employees.
• Ensures effective processes for Receiving, Storage & Distribution of products.
• Manages information technology tools to optimize capabilities.
• Manages process for product expirations and recalls.
• Aligns with best practices to implement policies and procedures that optimize operations and ensure controls.
• Designs and implements improvements to inventory management and operations to ensure continuity of supplies.
• Provides project management support for projects as assigned.
• Ensures that Supply Chain equipment is in good working order.
• Assists Director with budget preparation and monitoring.

Skills

Interpersonal/communication skills

Resource for Supply Chain partners

MS Excel

MS Office

Outlook

Education

Bachelor's degree in Business, Supply Chain, Nursing or related field

Master's degree

Tools

Outlook

MS Office

MS Excel

Job description

OVERVIEW

Are you a dynamic, results-driven leader passionate about operational excellence and making a difference in patient care? As the Clinical Supply Chain Operations Manager, you will lead and inspire teams across multiple surgical and procedural locations, drive operational performance, build strong partnerships, and ensure clinical teams have the resources they need to succeed. Bring your leadership, problem-solving, and team development skills to a high-impact role where you can shape performance, champion safety, and make a meaningful difference every day!

Shift: Monday to Friday Day Shift hours with 24/7 Accountability Schedule: 40 hours per week

Essential Duties and Responsibilities

• Directs the supply chain operations activities for surgical and procedural areas across the Mercyhealth system.
• Collaborates with surgical and procedural departments to establish and maintain appropriate stocking levels, utilizing data to inform and improve service levels.
• Establishes and maintains staffing levels to meet expected demand.
• Participates in interviewing, hiring, and training of employees.
• Ensures that effective processes and procedures are in place for Receiving, Storage & Distribution of products.
• Manages utilization of information technology tools to ensure capabilities are being optimized.
• Ensures that an effective process is in place for managing product expirations and recalls.
• Aligns with internal and external best practices to implement policies and procedures that optimize operations and ensure controls compliant with Mercyhealth requirements.
• Designs and implements improvements to inventory management processes and optimizes operations programs to ensure continuity of supplies to support excellent patient care.
• Provides project management and support for projects as assigned.
• Ensures that Supply Chain equipment is in good working order.
• Assists the Director with the preparation of respective work unit budgets (operations and capital) and regular monitoring of compliance to budgetary constraints.
• Assists Director with the development, implementation, and monitoring of goals that support Mercyhealth's strategies and objectives.
• Assists Director with maintaining established department policies & procedures, objectives, quality assurance, and safety standards.
• Maintains a knowledge and understanding of OSHA, TJC, and other regulatory requirements.
• Participates in Value Analysis and product review committees as needed.

Culture of Excellence Behavior Expectations

• Quality – Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
• Service – Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
• Partnering – Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
• Cost – Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

• Bachelor's degree in Business, Supply Chain, Nursing or related field is required; Master's degree preferred.
• Three years of leadership experience required.
• Experience in surgical services or procedural area preferred.
• Experience in a hospital supply chain area preferred.
• Certification and Licensure Professional certification applicable with degree and experience preferred.
• If driving a Mercy vehicle, must have and maintain an acceptable driving record per Mercy's HR-01 Fleet Safety Policy.

Skills and Abilities

• Exceptional interpersonal/communication skills
• Serve as a resource for both Supply Chain partners and internal customers for all aspects of inventory management, receiving and supply-related activities.
• Demonstrated competency with standard Mercyhealth applications such as Outlook, MS Office and MS Excel.

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk and hear. The employee is frequently required to stoop, kneel, or crouch, stand, walk, or sit. The employee is occasionally required to lift up to 30 pounds from floor to chest, although the vast majority of items weigh less than 10 pounds. Specific vision abilities required for this job include close vision, distance vision, and peripheral vision.

Level of Supervision

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements Supervises Directly supervises Clinical Supply Chain partners. Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws.

PAY RANGE

$79,133.92 - $126,614.27

Equal Opportunity Employer Statement

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Benefits

• Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better.

As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women

For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin. We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations. As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more. The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.