Registered Nurse, Unit Supervisor, Med-Surg - Full-time

Freeport Memorial Hospital; Freeport (IL); On-site; USD 87,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Tuition and certification reimburseme

Employee discounts

Job summary

Mercyhealth is seeking a nursing leader to oversee staff development and ensure high-quality, patient-centered care. You will collaborate with leadership to align staffing, education, and performance improvement initiatives while maintaining safety and regulatory standards.

The role focuses on mentoring teams, driving patient satisfaction, and sustaining department efficiency within a large multi-hospital system.

Qualifications

• Graduate of an accredited nursing program.
• BSN preferred.
• Licensed RN in state of practice; CPR certification required within 90 days; ACLS/PALS/NRP as unit requirements.

Responsibilities

• Lead and mentor nursing staff to meet unit goals and standards.
• Partner with Manager/Clinical Leader to ensure staff competency and scheduling.
• Support patient safety initiatives and patient satisfaction targets (PressGaney/HCAHPS).
• Participate in department and hospital committees and lead by example.

Skills

Leadership

Problem-solving

Teamwork

Communication

Staff development

Patient safety

Quality care

Customer service

Education

BSN preferred

Accredited nursing program

Job description

OVERVIEW This role focuses on strong leadership, problem-solving, teamwork, and communication while supporting staff development and working toward department goals. It also emphasizes patient safety, quality care, customer service, and improving the patient experience while following healthcare standards and policies.

SCHEDULE: 40-hours per week

SHIFT: Variable

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strong problem-solving abilities in complex situations. Ability to work within the budget and productivity targets to meet organizational objectives. Participates and supports the plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity. Supports and partners with the Manager/Clinical Leader and ensures the knowledge, skills, and behaviors of staff are consistent and in alignment with the goals of the unit. Outstanding relationship building skills. Must possess strong physician relationship skills. Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is accountable for achievement of patient satisfaction (PressGaney and HCAHPS) action plans to achieve targets for their areas of responsibility. Supports process improvement in operations, quality, and organizational change identified for their areas. Knowledge of accreditation and certification requirements and standards for their areas of responsibility. Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility. Participates in hospital and department committees. Demonstrated ability in developing and mentoring staff and colleagues. Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same. Exhibits a passion for nursing Serves as a role model and coach for Critical Moments of Service Standards and service recovery. Participates in department or unit performance improvement activities, may include shared governance. Utilizes critical thinking in regards to patient safety and patient experience and appropriately escalates to the appropriate chain of command. Supports the professional nurse continuum and nursing clinical ladder for RNs (CARE).

EDUCATION AND/OR EXPERIENCE

Graduate of an accredited nursing program. BSN preferred.

CERTIFICATION/LICENSURE

Licensed as an RN in state of practice Approved CPR certification required within 90 days (Other certification per unit requirements: ACLS, PALS, PEARS, NRP)

OTHER SKILLS AND ABILITIES

May include color blind test (per department guidelines)

LEVEL OF SUPERVISION

Performs job duties with general supervision. Regularly supervises and manages others in the performance of their positions.

PAY RANGE

$87,370.23 - $139,792.38

Equal Opportunity Statement

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Benefits Package

Mercyhealth offers competitive pay and a comprehensive benefits package including: Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information.

Organization Overview

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin. We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations. As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more. The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.