Manager of Clinical Services

St. Croix Hospice; Vadnais Heights (MN); On-site; USD 95,000 - 115,000; Full time

Job summary

A leading hospice provider is seeking a Manager of Clinical Services to ensure coordinated patient care and oversee clinical personnel. This mid-senior level position requires a current RN license and management experience in hospice or home care. The role involves case evaluations, staff supervision, and participation in community activities.

Benefits

Insurance benefits

401(k)

Qualifications

• Current RN license in applicable state(s).
• 2 years of management or supervisory experience in hospice/home care preferred.
• Ability to pass DHS background check.

Responsibilities

• Oversee delivery of care and supervise clinical personnel.
• Review patient information and assign appropriate personnel.
• Assist in hiring, onboarding, and evaluating clinical staff.

Skills

Interdisciplinary teamwork

Customer service

Healthcare management

Clinical assessment

Education

Associate degree in nursing

Bachelor’s degree in nursing

Job description

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Description

The Manager of Clinical Services is responsible for ensuring that patient care is coordinated and managed appropriately. This position oversees the delivery of care and supervises clinical personnel.

Essential Job Functions/Responsibilities

1. Receive case referrals, review patient information, including home visits, and determine hospice/home care needs. Assign appropriate personnel and consult with Medical Director or Hospice Physician regarding patient eligibility.
2. Evaluate each case through home visits, record reviews, and clinician services; guide clinicians to improve performance and care quality.
3. Be available during operating hours to assist clinicians as needed.
4. Review patient's medical diagnosis, prognosis, medications, procedures, and clinical course.
5. Assist clinicians in establishing therapeutic goals, setting priorities, and developing care plans.
6. Participate in case conferences to coordinate care and discuss interdisciplinary involvement.
7. Conduct quarterly record reviews, communicate findings to leadership and staff.
8. Assist in hiring, onboarding, and evaluating staff, including annual reviews.
9. Maintain patient clinical records, statistics, and reports in compliance with laws.
10. Ensure adequate inventory of supplies and equipment.
11. Support staff education and training programs, and implement organizational policies and goals.
12. Follow professional standards and principles.
13. Assess community health needs and participate in public relations and community activities.
14. Promote customer service among hospice personnel.

Additional Duties

• Participate in on-call duties and interdisciplinary meetings.
• Engage in professional development activities.
• Contribute to quality improvement teams and initiatives.

Qualifications

• Current RN license in applicable state(s).
• Graduate of an accredited nursing program; associate degree required, bachelor’s preferred.
• At least 2 years of management or supervisory experience in hospice/home care preferred.
• Ability to work within an interdisciplinary team.
• Ability to pass DHS background check.
• Valid driver’s license, insured vehicle, and acceptable driving record if driving.

The salary range is $95,000-$115,000 annually, with benefits including insurance and 401(k). Compensation varies based on experience, location, and organizational needs.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Health Care Provider
• Industry: Hospitals and Health Care