Manager of Clinical Education

Western University; Pomona (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Western University of Health Sciences in Pomona, CA seeks a Manager of Clinical Education to oversee departmental operations for DVM Year 3/Year 4 curricula and clinical partnerships.

You will supervise coordinators, coordinate educational operations, and support accreditation efforts while partnering with directors, Clinical Relations, and external sites to ensure program quality.

Qualifications

• Bachelor’s degree required; relevant experience may be considered.
• Three+ years of administrative experience in higher education or healthcare setting.
• Two years of medical environment experience and two years in an academic setting.

Responsibilities

• Supervise and evaluate Rotation and Clinical Relations Coordinators; manage scheduling and on-campus programming.
• Set priorities, anticipate needs, resolve problems, and improve departmental procedures.
• Lead team meetings and coordinate across Year 3, Year 4, Clinical Relations, and stakeholders.
• Maintain clinical-site capacity, preceptor relationships, and site enrollment documentation.
• Collaborate with Directors to ensure accurate academic tasks, calendars, records, and databases.
• Oversee evaluations and provide findings to academic leadership; support accreditation compliance.

Skills

Leadership

Organization

Communication

Problem-solving

Adaptability

Confidentiality

Humanism

Education

Bachelor's degree

Tools

Microsoft Office

Academic management systems

Databases

Data analysis & reporting

Job description

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture.
At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others.
Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.

Position Title

Manager of Clinical Education

Position Control Number

A03594

Type of Position

Administration

Position Status

Full-time

Department

1701-College of Veterinary Medicine

Campus

Western University Campus-Pomona, CA

Position Location

California

Job Summary

In collaboration with the Chair of the Department of Clinical Sciences, the Manager of Clinical Education serves as the primary administrative and operational point of contact for the department’s clinical education activities. The Manager oversees administrative operations supporting the DVM Year 3 and Year 4 clinical curricula and related second‑year preparation, working closely with the Year 3 and Year 4 Directors, Clinical Relations, Academic Affairs, Student Affairs, and external clinical partners.
The Manager directly supervises the Year 3 and Year 4 Rotation Coordinators and Clinical Relations Coordinator, assigning and prioritizing work, monitoring completion and quality, and promoting effective communication, consistent processes, and continuous improvement. The Manager also supports the development, enrollment, and retention of clinical preceptors and training sites.

Knowledge, Skills and Abilities

Knowledge, Skills, and Abilities: Individuals must possess the knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Demonstrated leadership and supervisory skills, including delegation, coaching, staff development, performance monitoring, and accountability.
• Strong organization and project management skills; ability to prioritize competing demands, anticipate needs, meet deadlines, and improve workflows.
• Excellent written and verbal communication, collaboration, and relationship management with faculty, staff, students, preceptors, and external partners.
• Independent problem-solving, sound judgment, initiative, adaptability, and appropriate escalation of complex issues.
• Knowledge of, or ability to learn, academic and clinical education operations, scheduling, student assessments, institutional policies, and accreditation requirements.
• Proficiency with Microsoft Office (especially Excel, Word, and Outlook), academic management systems, databases, and data analysis and reporting.
• Professionalism, discretion, attention to detail, and appropriate confidentiality of student, personnel, and institutional information.
• Demonstrate a commitment to working in an organization that values and promotes humanism.
• Individuals must be able to perform the essential functions of the position, with or without reasonable accommodation.

Required Qualifications

Education:

• Bachelor’s degree (BA or BS); an equivalent combination of education, training, and experience may be considered.

Experience:

• Three or more years of administrative experience.
• Two years of experience in a medical environment.
• Two years of experience in an academic setting.

Key Responsibilities

• Supervise, train, mentor, and evaluate the Rotation and Clinical Relations Coordinators; delegate and monitor assignments, ensure accountability, and oversee scheduling, on-campus programming, and communications.

Key Responsibilities

• Set operational priorities and coordinate staff workloads; independently anticipate needs, resolve problems, and develop, document, evaluate, and improve departmental procedures and protocols to support students, faculty, and clinical partners.

Key Responsibilities

• Lead regular team meetings and coordinate across the Year 3, Year 4, and Clinical Relations offices and other stakeholders to align schedules, deadlines, accreditation requirements, and service standards.

Key Responsibilities

• Collaborate with Clinical Relations and external partners to maintain clinical‑site capacity and preceptor relationships; oversee site enrollment documentation and affiliation agreements, distribution of rotation materials, resolution of site/student scheduling issues, and implementation of approved CDHP accommodations.

Key Responsibilities

• Work with the Year 3 and Year 4 Directors to coordinate educational operations, maintain accurate academic tasks, schedules, records, and databases, and support timely delivery of the clinical curricula.

Key Responsibilities

• Oversee timely collection and monitoring of student, faculty, and preceptor evaluations; collaborate with the Office of Outcomes on clinical‑site evaluations and provide relevant findings and reports to academic leadership.

Key Responsibilities

• Support the Department Chair with AVMA Council on Education and university accreditation compliance, clinical‑education documentation, operational reporting, and assigned departmental initiatives.

Key Responsibilities

• Oversee the second‑year clinical education preparation cycle, including Year 3 calendar and rotation‑schema review, capacity planning, schedule optimization, preview days, and student onboarding.

Key Responsibilities

• Assess academic technologies and student satisfaction; prepare accurate operational and effectiveness reports and recommend improvements.
• Perform other clinical education operational responsibilities as assigned.
• The University/College reserves the right to add or change duties at any time.

Posting Details Continued

Work Schedule

• Monday through Friday, 8:00 am to 5:00 pm

We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable.